Support Pets

Thank you for your review! We're so happy to hear you had a great experience. We truly appreciate your support and wish you and your dog all the best!

Thank you for your review, Allison! We're so glad you've had a positive experience with Support Pets over the past year. We appreciate your continued trust and support!

Thank you for your feedback and for being a valued long-time customer. We sincerely apologize for the mix-ups and any confusion regarding your renewal pricing. We truly appreciate your continued trust in Support Pets, and we'll share your feedback with our team as we continue to improve the customer experience. If you have any questions about your renewal or pricing, please don't hesitate to reach out to our Customer Experience team, we'll be happy to assist. Thanks for your trust and support

Awesome! It is a pleasure to serve! Thanks for your trust and support

Thank you for your wonderful feedback, Jessica! We're happy to hear you appreciated our quick turnaround and honest service. We truly appreciate your trust and support!

Thank you for your review, Erica! We're so glad the process was easy, fast, and that everything worked smoothly with your apartment complex. It is a pleasure to serve. Thanks for trusting and choosing us

Thank you for your feedback! We're glad to hear you found the setup process easy. We also appreciate your suggestion regarding renewal pricing. Customer feedback like yours is valuable, and we'll be sure to share it with our team as we continue looking for ways to improve the experience for our returning customers. Thank you for choosing Support Pets!

Thank you for your continued trust, Sandi! We're honored to have been part of your journey through another renewal. We truly appreciate your loyalty and look forward to continuing to support you and your pet! Count on us

Thank you for your wonderful review, Maribel! We're so glad your documents arrived quickly and that we could help make housing with your pets easier. Thank you for trusting Support Pets!

Awesome, Gary! We are glad to provide a simple, easy and hassle-free service! Thanks for your review and support

Thank you so much for your trust and support over the years, Kris! It is always a pleasure to serve Count on us!

Thank you for your review, Alexander! We're glad to hear you achieved your goals without any hassle. We appreciate your support and are grateful for the opportunity to assist you. Colunt on us

Thank you for your review, Anita! We're so happy to hear your daughter is happier and to be part of your journey. Wishing you and your family all the best

Thank you for your feedback! We're glad to hear that our team was helpful and responsive throughout the process. We appreciate your trust in Support Pets and wish you and your best friend all the best!

Thank you for your review! We're happy to hear you had a great experience with our customer service team. We truly appreciate your support.

Thank you for your kind feedback, Josie! We're happy that our team was able to resolve your concerns and provide the assistance you were looking for. We appreciate your trust and are always here to help.

Thank you for your review, Monika! We're happy to hear everything went smoothly from start to finish and that your documents and tags arrived on time. We appreciate your support!

Thank you for your feedback, Deborah! We're glad the process moved quickly and that you had a positive experience. We appreciate your support and its a pleasure to serve

We’re sorry to hear about your experience and understand how stressful housing-related situations can be. While we’re unable to review the specifics of your case based on the information provided in this review, we do want to clarify that Support Pets is a legitimate service that has helped thousands of customers obtain ESA documentation for housing accommodations across the country. Our documentation is issued by licensed healthcare professionals following a clinical review process. It’s also important to note that individual landlords, apartment complexes, and third-party screening companies such as PetScreening may apply their own review standards or request additional information beyond the initial ESA documentation. Those requirements can vary from property to property and are outside of our direct control. We appreciate your feedback and are sorry the process did not meet your expectations. If you would like us to review your situation directly, please contact our Customer Experience team with your order details so we can assist further. Count on us

We're sorry to hear that this was your impression of the service. However, we'd like to clarify that ESA documentation issued through our platform is prepared by licensed healthcare professionals following a clinical review process and is successfully used by thousands of customers for housing accommodations across the country. The fact that a document follows professional formatting standards does not make it "generic" or invalidate its legitimacy. Housing providers and third-party screening companies may have their own verification procedures or additional requirements, but that does not mean the documentation itself is invalid. We also note that we were unable to find any indication that you contacted our Customer Experience team regarding these concerns. Had you reached out, we would have been happy to review your situation, answer questions about the documentation, and assist with any verification requests. We appreciate your feedback and wish you the best moving forward.