Support Pets（supportpets.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 105 条用户评价，属于健康与医疗分类，口碑良好。83% 的评价为 4 星及以上，10% 为 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。
这家公司对我来说就是一切。它让我的家人能够保留我们的狗，否则我们就无法这样做。我无法表达足够的感谢！！！
Thank you so much for your review, Marla! Knowing that we helped keep your family and your dog together means the world to us. We truly appreciate your trust and support, and we're honored to have been part of your journey.
完全骗局。他们签发不接受租赁的虚假文件。尽管我已通过多个不同的电子邮件线程请求退款，但他们通过说“我们要求您回复原始电子邮件线程”来回避退款请求，从而拒绝退款。他们在我女朋友提出退款请求后一小时内就给了她退款。糟糕的客户服务团队成员。
We're sorry to hear about your experience. However, we would like to clarify that ESA documentation issued through our service is prepared by licensed healthcare professionals and is successfully used by thousands of customers for housing accommodations across the country. Individual housing providers may have their own verification procedures or additional requirements, which can vary from property to property. Regarding refunds, different cases can have different circumstances, timelines, and account histories, which may affect how requests are reviewed and processed. Asking customers to reply to an existing email thread is often necessary to ensure the team has the complete context of the case and can assist more efficiently. We would be happy to review your concerns further. Please contact our Resolution Team through the chat on our website or by email at [email protected] so we can investigate your case directly. Count on us
公寓大楼没有拿走你的esa文件，因为他们说你的医生并不是真正的医生，所以我必须支付800.00的猫押金，除此之外我还付了200.00多一点给你，但这笔钱却因为一些无法使用的东西而损失了。
We're sorry to hear about your experience. However, we were unable to investigate the specifics of your case because we requested additional information, including order details, and did not receive a response. We would also like to clarify that ESA documentation provided through our service is issued by licensed healthcare professionals and is successfully used by thousands of customers for housing accommodations. Individual landlords, apartment complexes, and third-party screening services may have their own policies or requirements, which can vary from property to property. If you'd still like us to review your situation, we'd be happy to assist if you provide the requested information. Count on us
我更希望收到一封真实的 ESA 书面信函。但是，我想我的手机上必须下载。感谢您对此事的帮助。 帕特里夏·凯斯特
Thank you for your feedback, Patricia! We're glad we could help. If you'd prefer a physical printed copy of your ESA documentation, we do offer that option. Please contact our Customer Experience team through the chat on our website or by email at [email protected], and we'll be happy to assist you with obtaining a mailed copy of your documents. Count on us
我非常喜欢我不再需要担心选择居住地或我的毛皮宝宝。
Thank you so much for your kind feedback, Jennifer! We're happy to hear that having your documentation has given you greater peace of mind when it comes to housing and staying with your beloved fur babies. We truly appreciate your trust in our team!
我通过电子邮件很快并及时通过邮件收到了我的文件。
We are glad to hear that, Aimee! It is a pleasure to serve Thanks for trusting and choosing us
你帮我帮 Lexi 拿到了文件，让她成为了 ESA，我非常感谢你，我现在觉得我可以带她去任何地方。 到目前为止，她没有被拒绝进入我去过的任何地方。 我唯一的抱怨是我还没有收到她已付款的 ESA 标签和 ESA 夹克。 希望它们很快就会发送给我。
Thank you for sharing your experience! We're so happy to hear that Lexi has been such an important part of your life and that the process was a positive one for you. Regarding your ESA tag and vest, please contact our Customer Experience team through the chat on our website or by email at [email protected]. We'll be happy to check your order status and provide an update on the shipment. Count on us!
这个过程非常简单方便。支持宠物在每一步中与您沟通，您可以快速收到文件！
Thank you for the review, Shayna! We're so glad you found the process easy, convenient, and well-supported from start to finish. Keeping our customers informed every step of the way and delivering documents promptly is exactly what we strive for. Count on us
我不推荐支持宠物。我对使用支持宠物的经历感到失望。我的房东要求在特定时间内提供 ESA 文件，而该过程花费的时间比预期要长得多。沟通不一致，而且由于流程效率不高，我失去了我想要的公寓，而且很难获得有关我的文书工作状态的明确更新，请勿使用它们！
We're sorry to hear about your experience and the difficulties you encountered during your housing search. After seeing your review, we reached out and requested additional information so we could review your case and better understand what occurred. Unfortunately, we did not receive a response, which prevented us from investigating the matter further. Our team strives to provide timely communication and support throughout the process, and we would still be happy to review your concerns if you choose to contact us with the requested details. We appreciate your feedback and wish you the best moving forward.
我付费订阅了支持宠物的服务，这样我就可以将我的狗注册为我的情感支持伴侣。 我为她的注册、身份标签和支持动物背心总共支付了 499.99 美元。我没有收到他们的任何东西，尽管我要求全额退款并取消订单，但我还没有收到退款。 我收到的只是这家公司的一堆电子邮件。 订单确认（支持宠物） 2026 年 5 月 20 日星期三晚上 10:24 此电子邮件包含您在 Support Pets 购买的订单收据 收到欧空局订单 客户信息 林恩 斯图尔特 支持宠物 迈阿密, FL 33130 收据日期 2026 年 5 月 20 日 客户编号： 项目 价格 数量 金额 豪华 ESA 捆绑包 $234.00 1 $234.00 欧空局背心 0.00 美元 1 0.00 美元 欧空局官方 ID 卡 0.00 美元 1 0.00 美元 无限制访问 0.00 美元 1 0.00 美元 住房和旅行 ESA 0.00 美元 1 0.00 美元 欧空局实体信件 0.00 美元 1 0.00 美元 欧空局文件夹 0.00 美元 1 0.00 美元 欧空局证书 0.00 美元 1 0.00 美元 轻松更新 0.00 美元 1 0.00 美元 红地毯保证 0.00 美元 1 0.00 美元 宠物健康电子书 0.00 美元 1 0.00 美元 宠物护理电子书 0.00 美元 1 0.00 美元 天才标签 0.00 美元 1 0.00 美元 PSD 推荐信 8.99 美元 1 8.99 美元 数字 ESA ID 卡 0.00 美元 1 0.00 美元 TeleVet - 免费 1 个月 0.00 美元 1 0.00 美元 注意事项 小计 $242.99 总计 242.99 美元 总支付 $242.99
We’re sorry for the frustration, Lynn. However, our records confirm that you contacted our customer support and our team assisted you. Your orders were fully canceled and refunded, including the ESA evaluation, accessories, and PSD course. Refunds were processed back to your original payment method, though banks and payment providers may take 7–10 business days to reflect the funds. If you still have any questions regarding your refund status, our team remains available to assist through Support Pets or at [email protected].
响应是即时的，非常专业，对请求很细心。
Thank you so much for your feedback! Our team happy to hear that and It is a pleasure to serve Thanks for trusting and choosing us
当我没有收到文件时，问题就解决了。
Awesome! We are glad to hear that our team was able to assist you promptly, Julie! It is a pleasure to serve. Thanks for trusting and choosing us
这些信件似乎满足了我的所有需求，并且及时收到。
Awesome! It is always a pleasure to serve Thank you so much for your trust and support
回复速度快，很快就收到了我的信件。我喜欢这家公司......但我订购了包含背心和所有东西的支持包，但还没有听到任何关于它的消息？
Thank you so much for your kind words! We’re glad to hear you received your letters quickly and had a positive experience with our team. Regarding your support package, please contact our Customer Experience team through the chat on our website or at [email protected] so we can check your order status and assist you further. Count on us
Awesome! We are glad that our service was fast and hassle-free! Thanks for trusting and choosing us
这是我经历过的最好的经历之一。客户支持非常有帮助，整个过程快速而简单。
Thank you so much, Ryan! We’re honored to hear this was one of the best experiences you’ve had. We’re glad our support team could make the process quick and easy for you! Count on us
我们甜蜜的雏菊的更新非常容易！谢谢你！ -琼
Thank you, Joan! We’re so happy to hear Daisy’s renewal process was easy and smooth. You can always count on us
很棒的公司，从开始到结束都非常有帮助。
It is a pleasure to serve, Chris! Thank you so much for your trust and support
这又快又容易。价格实惠。 我很高兴。
It is our pleasure to serve and provide a fast, easy and affordable service, Shelby! Thank you so much for trusting and choosing us
It is a pleasure to serve in a hassle-free manner! Thanks for trusting and choosing us
共 105 条符合条件的评价