Hi Dima,
Thank you for reaching out, and we're sorry for the frustration you've experienced with the EIN and LLC formation process. We tried to locate your account using the details provided, but weren't able to find a matching record on our end. To help resolve this properly, including your refund request and the concerns you raised about the SSN/ITIN workaround, pricing transparency, and the registered agent option - could you please reach out directly to [email protected].
Hi Himika,
Thank you for sharing this feedback, and we're sorry to hear the fees weren't clear to you before you completed your purchase. We have reached out to you about your account and the charges to make sure you're happy moving forward 🙂