TaxRise

Hello Mary and thank you for your feedback. We understand you were disappointed with the outcome of your tax investigation. The initial retainer covers the cost of reviewing your IRS records and financial information to determine which resolution options may be available. If additional services are recommended following that investigation, they are discussed with the client before any further work is performed. We would welcome the opportunity to review your experience with you directly. If you are willing please respond to our outreach so we can set up a time to connect that works best for you.

Hello Mr. Lewis and thank you for you review. We want to assist you but are currently unable to locate your account as there is no last name or contact information associated with your review. Please respond to our request for more information so we can locate your account. You can also forward your case and contact information to us directly by sending an email to [email protected]. Thank you and we look forward to connecting with you.

Hello, and thank you for taking the time to share your feedback. We have forwarded your account to our Quality Assurance Department for a comprehensive review. A dedicated representative will be reaching out to discuss your experience, review the work completed on your case, and answer any outstanding questions you may have. We appreciate the opportunity to connect with you directly and look forward to speaking with you soon.

Hello and thank you for taking the time to share your feedback. We would like the opportunity to review the account referenced in your review; however, we are currently unable to locate it based on the information provided. Please respond to our request for additional information through Trustpilot, or have the account holder email us directly at [email protected] with their full name and contact information. Once we are able to identify the account, we will be happy to review the matter and follow up accordingly. Thank you, and we look forward to hearing from you.

Hello and thank you for sharing your feedback. We have reviewed your account and note that a member of our team attempted to reach you today but was unfortunately unable to connect. We understand you are requesting to discuss your account and would like the opportunity to address the items raised in your review. Our team will continue attempting to reach you, and we encourage you to connect with us at your earliest convenience so we can review your account together and work toward a resolution as quickly as possible. We appreciate the opportunity to speak with you directly and look forward to connecting with you soon.

Hello and thank you for sharing your feedback. We have reviewed your account and note that you are already working directly with our Quality Assurance Department regarding your experience. Our team has reviewed your account and discussed a client satisfaction resolution with you, and we remain committed to working with you directly to bring this matter to a conclusion. We appreciate the opportunity to review your feedback and encourage you to continue communicating with your Quality Assurance representative so any remaining questions can be addressed. Thank you again for your time, and we look forward to continuing to work with you.

Thank you for taking the time to provide an update regarding your experience. At this time, we have been unable to locate your account based on the information available in your Trustpilot profile, as only your first name is displayed. Because of this, we are unable to review the details of your case or respond to the specific points raised in your review. We would appreciate the opportunity to investigate your experience, provide clarification regarding the resolution that was pursued and the IRS actions referenced in your review, and address any questions you may have. Our goal is to ensure you receive a complete explanation based on your account history. At your convenience, please reply to our Trustpilot outreach with your full name and any additional identifying information requested so we can locate your file and connect you with the appropriate department for a thorough review. You can also send us an email directly at [email protected]. We look forward to speaking with you and working toward a better understanding of your experience.

Thank you for your feedback. We would like to take the appropriate steps to assist you in any way we can but we are currently having trouble locating your account using just your first name. Please respond to our request for information via Trust Pilot or feel free to reach out to us directly at [email protected]. We look forward to hearing from you.

Thank you for taking the time to share your experience. We want to note that all resolution determination is based on IRS eligibility guidelines, which are tied to income, expenses, and overall ability to pay. In many cases, clients do not qualify for this program once the full financial picture is reviewed, and other resolution options are then explored. When Offer in Compromise is not an option, other resolution options such as installment agreements are explored. These arrangements can sometimes be completed directly with the IRS at no cost, and our optional representation service is designed for clients who prefer hands-on assistance with documentation, and ongoing account management. We also understand your comments regarding communication and response timing. Call volume can vary depending on IRS deadlines and case activity, which may result in longer hold times at certain points in the process. At this time, we are unable to locate your account based on the information provided in this review, as no name or phone number is associated with it. If you would like us to review your file or assist further, please email your contact details and case information to [email protected] so we can locate your account and provide support directly. We’re here to help and will ensure your information is reviewed as soon as it’s received.