Jill was very kind and helpful to…
Jill was very kind and helpful to finish my documents for my taxes.
About TaxRise
Data updated- Website
- taxrise.com
- Category
- Legal Services & Government
- Location
- United States · Irvine
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 84% (21/25)
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Is TaxRise legit?
TaxRise (taxrise.com) has a 3.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 84% of negative reviews. Last updated 2026-08-10.
What people say
Understanding helpful and efficient…
Understanding helpful and efficient always. Very good at explaining needs.
This company will cause you so much…
This company will cause you so much money.. 12,000 $ to be exact.And has done nothing. Playing on emotional fear. DO NOT LET THEM CON YOU. Deep regret on my part and money is gone. There is a class action ( several) do uou research. THEY WILL NOT HELP!!!
Submitted all required docs
Submitted all required docs. Pd them in full. No returns were submitted to the IRS. Been trying to get a hold of them for some time. They refuse to return ph calls. Im filing complaints with state attorney General and everywhere i can. DONT GO WITH THIS COMPANY OR RISK MAJOR HEADACHES!
So I got a letter from the IRS u might…
So I got a letter from the IRS u might else well set up payment plan once u make a little bit more money they sending letters out. It’s not worth it to go thru them waste of money. It’s stopped for awhile then here goes the letters taking ur property or garnishment or putting a hole on ur bank account. Please be careful I should have just did payment plan lesson learned
You decide
I hired this company May 2025 for $8000. Granted, by the amount of the fee you can tell I have some unusual issues that are far from normal. My first red flag should have been when I was informed that I’d have a team working with me rather than an individual. Working with a team has been nothing but time consuming and more than frustrating. I have to explain everything over and over since I have spoken to the same individual maybe twice as to where an individual is already familiar with what’s in your file and doesn’t have to rely on someone else’s notes. The second red flag should have been speaking to Grace more than anyone,….I will say that is by far the best AI I’ve come across. It does take a while to figure out that Grace is AI, she’s just that good. Everyone including Grace is very nice, courteous and polite, too polite to come across as genuine. They all use the same catch phrases which is irritating. It’s been 14 months and I’m still hoping to get this resolved. If you prefer working with one individual rather than a team I recommend you go elsewhere. If you get irritated with AI like I do, I definitely recommend going elsewhere.
Tax Rise did not deliver on their promise!!
Tax Rise was extremely misleading in what they could do for us. They charged us $5,000 just to have IRS put us on a payment plan which we could have done for ourselves. Warning** Please do not use them!!
Me and my wife called in and asked more…
Me and my wife called in and asked more than once before paying 5k for this service and we heard multiple times they can help and lower the amount owed. Brady pincura was are agent and when we asked when the offer was in place would we hear about it before agreed upon and that was yes you will before we move to the next step after months of waiting we get a letter from irs saying here's your monthly payment amount and we where like what we never agreed and we emailed and called Brady crickets finally after 2 plus months we get to Danny Villegas and he says there's a report on why it failed and that's a shock so after a few weeks of trying to see that he sent it to us and we overpaid the it's and that makes it look bad on our end so again nothing can be done about the problem we have. Called Danny and emailed a week goes by after multiple calls and then we get a call and he says well you owed the irs the money what did you really expect us to do about it. So out 5k for absolutely no resolved case and how can this be a number one I have no clue because all my interaction after I had to make multiple attempts was meet with we will look into or just what did you expect when you owe it. So be warned they are in it for the money and not there to help you at all.
Reply from TaxRise2026-07-27
Hello, and thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We have located your account and see that you are already working directly with our Quality Assurance team. They are actively reviewing your account, discussing the details of your case with you, and addressing the questions you have raised. We appreciate the opportunity to work with you directly and remain committed to bringing your review to a resolution.
Talking to Etic was very comfortable…
Talking to Etic was very comfortable and informative.After only talking for a few minutes I new this was the right decision.If the rest of your team is anything like Etic you should be getting more great reviews.
SCAMMERS!
SCAMMERS!! RUN!!! VERY inexperienced. HARD TO REACH. All they will do is negotiate a payment plan or change the one you already negotiated and did not want changed! Poor communication among their teams. No one seems to read the file notes. They charge a consultation fee then charge upfront at least 15% of what you owe the IRS. When they fail to do what was originally discussed, they tell you what MOST clients want is reduced payments and refuse to refund your money. Save your hard-earned $$$ and talk to the IRS yourself or call a tax litigation attorney! I'm still fighting with these jerks!
Reply from TaxRise2026-07-27
Hello, and thank you for sharing your feedback. We have located your account and see that you are currently working with our Quality Assurance team to review your case and address the items you have raised. Our team will continue working with you directly to review the services provided, clarify the resolution process, and answer any outstanding questions. We appreciate the opportunity to work with you toward a resolution.
I want people to know that tax rise is…
I want people to know that tax rise is not a good company to go through I in the very beginning it was good and then after they got my money to help me with my taxes I could not speak to a representative I had to figure everything out myself I had to go through their AI which is Grace and she it does know a lot of things but I could not get a hold of any person no human being to help me with any of my stuff after they got my money and I had to figure everything out myself this company is not a very good company to go through find another place trust me.
Reply from TaxRise2026-07-27
Hello, and thank you for taking the time to share your feedback. We see that you recently connected with a member of our Client Care team to review your case, answer your questions, and provide an update on your account. We also wanted to clarify that Grace, our AI assistant, is offered as an optional resource to help clients quickly access case information, receive updates, and submit requests at any time. Clients are not limited to communicating through this method, and our Client Care team remains available to provide direct assistance whenever needed. Thank you again for your feedback. We appreciate the opportunity to speak with you directly.
The person that handled my call was…
The person that handled my call was very helpful & polite
Samar
Samar, led me through the process of filling out the tax organizer so well that I understood it completely. I am now able to finish the other 3 years without his direct help. he was great, patient and had answers for all my questions which is kind of shocking. he is a keeper so don't lose him. Michael Knox
TaxRise charged me $2575 to 'negotiate'…
TaxRise charged me $2575 to 'negotiate' a payment plan I could have negotiated myself for $0. There was no reduction in penalties, interest, or balance owed. They did nothing for us. And now we still owe the IRS over $20,000 and are also out the additional $2575. Would NOT recommend.
Reply from TaxRise2026-07-23
Hello, and thank you for sharing your feedback. Every client's eligibility for tax relief programs is determined by IRS guidelines and financial qualifications, and while penalty or balance reductions may be available in some cases, they cannot be guaranteed. When a negotiated resolution is not available, the appropriate outcome may be an installment agreement based on the client's circumstances. We have forwarded your account to our Quality Assurance team for review. A representative will be reaching out to discuss your experience, review the work completed on your case, and answer any outstanding questions you may have. We appreciate the opportunity to connect with you directly.
They made it very easy and stress free.
They made it very easy and stress free. Rigoberto started the process with me. He was quick to respond and very friendly and helpful. He turned it over to Jason Miller. He was efficient, friendly and helpful. It was so easy and quick and kept waiting for the other shoe to drop.
Taxrise sucks! BEWARE
We decided to hire Taxrise to file our taxes. We paid them for several months. They never filed our taxes and insist on us continuing to pay them. We are begging them to finish the job and we will make more payments. They again continue to ask for more money without doing absolutely any legit work. When you call them you get an AI answering machine. It was a big mistake!!!! We want our money back!!!!! Beware they are a scam!!!!!!
Reply from TaxRise2026-07-23
Hello, and thank you for sharing your feedback. We would like the opportunity to review your account and discuss the status of your tax filings with you. However, we have been unable to locate an account based on the information available in your review. If you are willing, please respond to our request for additional information through Trust Pilot or email us directly at [email protected] with the name and contact information associated with the account. We would be happy to review the matter and address any questions you may have.
I paid $3000 for help with my taxes
I paid $3000 for help with my taxes, was told they could possibly reduce the $14,000 I owed. Have not heard from anyone since April, received a letter from IRS stating a payment plan no reduction in taxes. I could have done the pymt plan myself and saved $3000. I still don’t know the outcome on my state taxes and have been on hold with Taxrise for a representative. The first person I talked to could not help me. DO NOTUSE TAX RISE
Reply from TaxRise2026-07-21
Hello, and thank you for taking the time to share your feedback. We are sorry to hear your experience has not met your expectations. We have located your account, and a Resolution Specialist will be reaching out to review the status of your federal and state matters, provide clarification regarding the resolution obtained, and answer any outstanding questions you may have. We appreciate the opportunity to speak with you directly and look forward to connecting with you soon.
Scammers
Ok, My Mom always told me to follow My 1st thought!!! WELL, THANKS MOM☺️. I HAD FILLED OUT THE INFO QUESTIONS ONLINE & FROM THAT POINT ON I THINK AT LEAST 10+PPL CALLED ME🤔🚩. SO I GO TO THE REVIEWS ON TP & BBB, I'LL BE D***!! IT'S LOADED WITH 1 STARS MOSTLY FOR TAKING CONSUMERS $$. WE ALREADY FIGHTING TO KEEP OUR $AN TURNS OUT THEY SCAMMERS. THIS SHOULD BE ILLEAGLE FOR A COMPANY TO RUN COMMERCIALS, ADS, AN RANDOM PPL LYING ON VIDEO FOR THEM... I'M JUST HAPPY THEY DIDN'T GET MY LIL MONEY. TOO ALL THE PPL THESE SAVAGES SCREWED I PRAY YOU GUYS GET YOUR MONEY BACK.
Reply from TaxRise2026-07-21
Hello, and thank you for sharing your feedback. We respect your decision not to move forward with our services. We understand that choosing a tax resolution company is an important decision, and we encourage anyone considering professional assistance to ask questions and ensure they fully understand the process, available services, and associated costs before making a commitment. Our goal is to provide transparent information so individuals can make the decision that is right for their situation. We wish you the very best moving forward.
This has been the most non…
This has been the most non communication company I have ever worked with. We are 1 yr in and I have no idea what is going on. You don't get communication with a "tax expert" you get office staff. They got my 5k and crickets other than if I call and when I do what do I get asked for my husbands death certificate which they have been told numerous times he passed in 2020and they can see my transcripts showing widowed single. I am beyond disappointed and still making monthly payments for what!
Reply from TaxRise2026-07-21
Hello, and thank you for sharing your feedback. We understand the importance of clear and consistent communication throughout this process. We want to assure you that we recently attempted to reach you but were unable to connect. A member of our team will be attempting to reach you again we can discuss your experience, provide an update on your case, and address any outstanding questions. We appreciate the opportunity to speak with you directly and look forward to connecting with you soon.
My experience speaking with Julia was…
My experience speaking with Julia was very positive we were able to correct a situation about my back Taxes. Working with Taxrise has been a positive experience and gave me piece of mind in a stressful situation.