About TaxRise
Data updated- Website
- taxrise.com
- Category
- Legal Services & Government
- Location
- United States · Irvine
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 84% (21/25)
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Is TaxRise legit?
TaxRise (taxrise.com) has a 3.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 84% of negative reviews. Last updated 2026-08-10.
What people say
Just starting the process but so far I…
Just starting the process but so far I am beyond impressed with their patience, knowledge and professionalism!
Just communicate,I didn't so
Just communicate,I didn't so, I stressed for nothing.
Quality and excellence at its best!
They are a group of unified workers using up to date software and communication is primary for all business
They’re the biggest scammers
They’re the biggest scammers. Told me that I qualified took my $500 deposit. Called me today and said a bunch of BS.
Reply from TaxRise2026-07-15
Hello Mary and thank you for your feedback. We understand you were disappointed with the outcome of your tax investigation. The initial retainer covers the cost of reviewing your IRS records and financial information to determine which resolution options may be available. If additional services are recommended following that investigation, they are discussed with the client before any further work is performed. We would welcome the opportunity to review your experience with you directly. If you are willing please respond to our outreach so we can set up a time to connect that works best for you.
Samer answered all my questions.on July…
Samer answered all my questions.on July 10, 2026.
All they did was lie and take my money…
Omg A.i.....hate that they use it. All they did was lie and take my money and left me worse than I started. Don't even get me started with Monterey the financial company they use to finance the help you are looking for. I understand that nothing is free but they definitely didn't perform as advertised. Literally had to do my own work to try and get my tax bill lowered.
Reply from TaxRise2026-07-14
Hello Mr. Lewis and thank you for you review. We want to assist you but are currently unable to locate your account as there is no last name or contact information associated with your review. Please respond to our request for more information so we can locate your account. You can also forward your case and contact information to us directly by sending an email to [email protected]. Thank you and we look forward to connecting with you.
Nathan Adams was very helpful and…
Nathan Adams was very helpful and exceeded our expectations! The whole company has a quality customer service mindset! Thank you Nathan!
Do NOT use this "company." They are a…
Do NOT use this "company." They are a scam. I hired them over a year ago and nothing had been done. Ive spent around $3,000.00 trying to get out of a $10,000.00 debt it's BS they didn't help me AT ALL JUST LIED AND TOOK MY MONEY. They are even worse than the IRS. DO MOT TRUST THEM!!!! EVIL GREEDY SCAMMERS!!!!
Reply from TaxRise2026-07-07
Hello, and thank you for taking the time to share your feedback. We have forwarded your account to our Quality Assurance Department for a comprehensive review. A dedicated representative will be reaching out to discuss your experience, review the work completed on your case, and answer any outstanding questions you may have. We appreciate the opportunity to connect with you directly and look forward to speaking with you soon.
She was very up beat
She was very up beat, And sound caring. She I think Maria was Great Thanks For letting Me Know not to worry 😊🙂
My fiancé didn't file taxes in 23 and…
My fiancé didn't file taxes in 23 and last year she when she did file she was made aware that the IRS had not been withholding enough and she got slammed with fines and late fees. Over 10k owed between state and fed. These guys offered to take the case for a monthly fee with the expectation of reducing the amount owed plus fines and late fees and told us that while they were representing her she would not get further penalized and would not be hit by collections. It's been over a year and last week we got a nice letter from the IRS. They are now going to garnish her wages. Save your money or use a legit company but these guys are no good!
Reply from TaxRise2026-07-06
Hello and thank you for taking the time to share your feedback. We would like the opportunity to review the account referenced in your review; however, we are currently unable to locate it based on the information provided. Please respond to our request for additional information through Trustpilot, or have the account holder email us directly at [email protected] with their full name and contact information. Once we are able to identify the account, we will be happy to review the matter and follow up accordingly. Thank you, and we look forward to hearing from you.
This company is a scam
This company is a scam. They talk you into something. They know you can’t afford and you tell them you can’t afford. They tell you that you can cancel within 30 days and then you can’t get a hold of anybody just to AI Voice Mail that answers your call they tell you someone’s gonna call you back and they never did. They overdrew my bank account and I can’t get a hold of anybody from that company. They suck completely. They knew I started a complaint ticket, which is what I was told I had to do and someone will call me backand no one has called me back and I can’t get a hold of anybody, scammers!
Reply from TaxRise2026-07-06
Hello and thank you for sharing your feedback. We have reviewed your account and note that a member of our team attempted to reach you today but was unfortunately unable to connect. We understand you are requesting to discuss your account and would like the opportunity to address the items raised in your review. Our team will continue attempting to reach you, and we encourage you to connect with us at your earliest convenience so we can review your account together and work toward a resolution as quickly as possible. We appreciate the opportunity to speak with you directly and look forward to connecting with you soon.
My contact was unavailable
My contact was unavailable, but her colleague picked up the ball and ran with it perfectly. I'm very satisfied with today's interface.
They promised to eliminate penalties…
They promised to eliminate penalties and interest for tax liabilities for open and paid. What the accomplished was lower my monthly payment and extending my tax liability. They are the biggest scam out there. Save your money as promises made just baiting you to pay them. That why the collect the money upfront so you have to fight for a refund . The don't fulfill their obligation. Stay clear.
Reply from TaxRise2026-07-02
Hello and thank you for sharing your feedback. We have reviewed your account and note that you are already working directly with our Quality Assurance Department regarding your experience. Our team has reviewed your account and discussed a client satisfaction resolution with you, and we remain committed to working with you directly to bring this matter to a conclusion. We appreciate the opportunity to review your feedback and encourage you to continue communicating with your Quality Assurance representative so any remaining questions can be addressed. Thank you again for your time, and we look forward to continuing to work with you.
My original review is listed below
My original review is listed below. I thought it necessary to provide a follow up review because I have resolved my tax issue on my own. After going back and forth with Taxrise after they completely screwed up my case I decided to call the IRS myself. In less than two hours my account was placed back in uncollectible status, where it had been placed immediately following my husbands death in 2021 . Taxrise somehow managed to get a lien placed against me for $ 38,000 and agree to a monthly payment of $194!! Which I defaulted on. I understand that everyone case is different but I would advise anyone to call the IRS directly. Find out what options are available. If after that you still feel you need assistance, look for help. But don’t hire one of these tax consultants. They all are unscrupulous! Now I have to get my $6,000 back.
Reply from TaxRise2026-06-30
Thank you for taking the time to provide an update regarding your experience. At this time, we have been unable to locate your account based on the information available in your Trustpilot profile, as only your first name is displayed. Because of this, we are unable to review the details of your case or respond to the specific points raised in your review. We would appreciate the opportunity to investigate your experience, provide clarification regarding the resolution that was pursued and the IRS actions referenced in your review, and address any questions you may have. Our goal is to ensure you receive a complete explanation based on your account history. At your convenience, please reply to our Trustpilot outreach with your full name and any additional identifying information requested so we can locate your file and connect you with the appropriate department for a thorough review. You can also send us an email directly at [email protected]. We look forward to speaking with you and working toward a better understanding of your experience.
No more surprises…
they discovered issues i had with the IRS that I wasn't aware that I had and are working on my behalf to resolving them. So, it seems I made a good decision when I started working with these folks. We'll be certain of this when I receive written confirmation from IRS that I have no outstanding issues
This company made misleading statements…
This company made misleading statements and charge over $300 for nothing. Please do not waste your time and money. Take your money and put towards your balance with IRS.
Reply from TaxRise2026-06-26
Thank you for your feedback. We would like to take the appropriate steps to assist you in any way we can but we are currently having trouble locating your account using just your first name. Please respond to our request for information via Trust Pilot or feel free to reach out to us directly at [email protected]. We look forward to hearing from you.
DEAL WITH THE IRS IS AN IMPOSSIBLE TASKad been trying to resolve tl at the IRS for 2 years. Tax Rise eliminated my tax problem in 2 months.
I had been working for 2 years to resolve a problem with the IRS. I called IRS representatives at least twice a week for 2 years with no results. I tried getting an appointment to visit with a representative, but was told they would not see me without an appointment and they would not give me an appointment. In just a few months Tax Rise managed to solve my tax problems. I would definitely recommend Tax Rise to anyone with tax problems. I found their personnel to be very helpful and they offered explanations which helped me to understand the logistics of dealing with my problem. They kept me informed on their progress. I learned dealing with the IRS alone is an impossible and frustrating task. Tax Rise provides you with the help you'll need to resolve your tax problems.
I was very glad I hired TAX RISE
I was very glad I hired TAX RISE The solution was fantastic and I will pay a lot less in taxes as a result! Thanks to Joshua and Steve.
Unhelpful
I started my journey with tax rise on June 1st. Paid the $500 for the consult & found out after about a week that I was no approved for an offer in compromise. Tax rise offered to help me make payment arrangements with the IRS at the cost of $5k+. I'm in a financial bind but they're asking for $5k to do something i can do myself for free. I decide to decline the service. Now every time I call, it's a new story. I've called on the 8th, 15th, 23 & on hold now on the 24th. Every call includes a 30-60 minute wait time. Before I decided to cancel, reps were reaching out via text, call and email.
Reply from TaxRise2026-06-25
Thank you for taking the time to share your experience. We want to note that all resolution determination is based on IRS eligibility guidelines, which are tied to income, expenses, and overall ability to pay. In many cases, clients do not qualify for this program once the full financial picture is reviewed, and other resolution options are then explored. When Offer in Compromise is not an option, other resolution options such as installment agreements are explored. These arrangements can sometimes be completed directly with the IRS at no cost, and our optional representation service is designed for clients who prefer hands-on assistance with documentation, and ongoing account management. We also understand your comments regarding communication and response timing. Call volume can vary depending on IRS deadlines and case activity, which may result in longer hold times at certain points in the process. At this time, we are unable to locate your account based on the information provided in this review, as no name or phone number is associated with it. If you would like us to review your file or assist further, please email your contact details and case information to [email protected] so we can locate your account and provide support directly. We’re here to help and will ensure your information is reviewed as soon as it’s received.