Scam
Scam! Dont use this site!
Tazapay 回复2025-09-23
HI there, We’re sorry to hear about your experience. We take feedback like this seriously. Please reach out to us at [email protected] so we can understand what happened and assist you directly.
关于 Tazapay
数据更新- 网站
- tazapay.com
- 分类
- 商业服务
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 16 条评价
- 差评回复率
- 93%（113/121 条）
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商家自述
Tazapay is trusted B2B cross border escrow payment service for SMBs and B2B Marketplaces all over the world
以上内容由商家自行提供，未经平台核实。Tazapay靠谱吗？
Tazapay（tazapay.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 362 条用户评价，属于商业服务分类，口碑一般。评价两极分化：62% 给出 4 星及以上，同时 31% 打了 1 星；商家回复了 93% 的差评；近 12 个月新增 16 条。数据最后更新于 2026-10-24。
用户怎么说
SCAM!!
Scam , i payed a transaction to them , the website said i need to pay i contacted the merchant they didnt receive, then tazapay they didnt receive but i contacted my bank they said the money was send successfully. Total scam. Use it at ur risk u will be scammed
Tazapay 回复2025-07-16
Hi there, Could you pls share your transaction number so we can investigate on that?
very unhappy
very unhappy, used it for the 2nd time, charged my card but didnt give it to the seller and support is super slow! how do u run a company take money but not send to seller but still charge ME. 350 usd btw, my seller didnt get the money and tazapay is holding it.
Tazapay 回复2025-06-27
Hi Renny, We're really sorry to hear about your experience and understand your frustration. Please rest assured that our team is actively looking into the issue to resolve it as quickly as possible. Just to update you: We've confirmed with our team that the refund was fully processed on June 29th, and this was also communicated to you on June 30th. We really appreciate your patience and we are here if you need any further assistance.
Absolute scam
Absolute scam. You should believe their rating and not take your chances. They took a payment from me and even told me it was accepted.. but claimed there was a 'technical issue'. No response from support. If I don't receive my refund soon I will be charging the payment back and escalating the situation.
Tazapay 回复2025-06-30
Hi there, Apologies for the negative experience with us. Could you pls share the transaction number with us so we can investigate on this?
Stay away and read terms!!
Asked only how to signup they want to see a statement from another gateway if our earnings??? I rejected that, then they do not want to do business anymore, also see their scam terms point 3.5, 1 month inactivity thry charge you or close your account insane.. bad business practices and so much competition good example how not to run a company Update after response: hahaha what a joke
Tazapay 回复2025-06-20
Hi there, We understand you're disappointed with the outcome of your application. Please know that we carefully review each application on our platform to ensure they align with our compliance standards and regulatory requirements. At this time, we're unable to move forward with your application. We appreciate your understanding.
Got the refund!!
I was skeptical at first because the review in trustpilot about the support being bad but it seems I was wrong. They reply to me fast and also very helpful what I should do to get the refund. Very fast reply and helpful support always assuring you! Thanks again for the help!
Tazapay 回复2025-05-15
Hi Kaminy, Thanks for giving us a chance despite the initial concerns. We’re really glad to hear that our support team was able to assist you quickly and effectively. Your feedback truly means a lot to us. If you're open to it, could you kindly share your transaction number with us? We’d just like to review it internally to ensure we continue delivering this level of support consistently. If there's anything else we can help with, feel free to reach out anytime!
Horrible experience! SCAM
Horrible experience! SCAM FOREVER! Horrible experience! I’m still trying to get my money back from these scammers! I’ve already contacted my lawyer and filed all the necessary paperwork to take legal action against them. These are hand in hand with the guys from Thrillophilia I purchased museum tickets from this website on March 12, 2025. Today marks 21 days since I bought them. They messaged me on all platforms and even on WhatsApp, asking me to take down my negative reviews, promising I would get my money back. They supposedly created a ticket for a refund, claiming I would receive my money within 10 days. But where is it? Just empty promises! What they are doing to their customers is outrageous! I will get my money back in court, along with compensation for their attempt to scam me!
Tazapay 回复2025-04-04
Hi Barzoi, We truly understand how disappointing this experience has been for you and we want to clarify the situation. Our team had already initiated an internal dispute and reached out to the merchant to resolve your refund request. However, since you filed a chargeback with your bank on the same day, the refund process is now being handled directly by them. Once a chargeback is raised, we are no longer able to process the refund from our side. We’ve already shared this information with you, and we recommend following up with your bank for further updates on your case. If you need further clarification, feel free to reach out. We're here to help.
Tazapay Enables Scammers, Won’t Help Victims
In November 2024, I accidentally paid a $1,350 conference fee on a scam website mimicking the American Heart Association. The correct fee was only $350. The scammer used Tazapay to process payments, yet Tazapay refuses to help recover the extra $1,000. Despite legal action against Dusad by the AHA, Tazapay insists we contact the scammer directly, claiming they can’t intervene. Avoid using Tazapay. They do nothing to protect victims.
Tazapay 回复2025-04-02
Hi Caroline, We're sorry to hear about your experience, and we understand how frustrating this situation must be. As per standard compliance and industry processes, in cases where a payment is made in error by the consumer, the first step is for the buyer to reach out to the seller directly for resolution. While we are unable to reverse transactions without following the proper dispute resolution process, the appropriate course of action depends on the situation and the parties involved. That said, we always encourage customers to report fraudulent activities, and we are happy to assist in providing any necessary transaction details that may help in resolving the issue.
Unprofessional
They talk a big game, they don't answer to contact form enquiries and the KYB process takes forever. Wanted to use their Escrow service which they advertise on the website but a random cs rep told me via email they don't want my business. Very unprofessional.
Tazapay 回复2025-03-04
Hi there, We understand you're not satisfied with the outcome of your application. We review every application and transaction on our platform carefully to ensure they meet our strict requirements and relevant regulations, which help maintain the safety and integrity of our network. Although we can't share specific reasons for the decision due to payment industry standards, please know that each application is thoroughly evaluated. We regret that we cannot serve you at this time. Thank you for your understanding.
Stay away from Tazapay
"Stay away from Tazapay" should be the mantra. This company has terrible processes that lack any sort of transparency. Doesn't matter if you are an individual or business there are so many better options for you. For your own sake please do not use this company for your payments. Take it from my personal experience.
Tazapay 回复2025-02-26
Hi there, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’d love the opportunity to understand what went wrong and how we can improve. Since we don’t have details about your specific case, we’d appreciate it if you could reach out to our support team at [email protected] or use this link https://tazapay.com/contact-us so we can address your concerns directly. Your experience matters to us. Looking forward to hearing from you.
I was given a link and I transferred…
I was given a link and I transferred the money to the link. After having conducted the transaction, I was told that the link had been expired. I got a new link from the shop, but now I have paid twice and the shop still does not have confirmation about my pay. I have not received the money back.
Tazapay 回复2025-01-28
Hi Raphael, could you pls share the transaction number with us so we can investigate on that?
The bank account details I had entered…
The bank account details I had entered for withdrawing the funds were incorrect, yet the company claims they have sent the money. This is highly questionable and further complicates the issue. I need clear proof of payment and a detailed explanation of how they processed the transfer to an invalid account.
Tazapay 回复2025-01-15
Hi Ehsan, I apologize for the negative experience you had with us. I have escalated the issue to our support team, and they are already working to resolve it as soon as possible.
Avoid at all cost
On November 20, 2024, I made a payment of €70 for a 7-month subscription. Despite completing the transaction successfully, I encountered an issue—[insert your specific issue, e.g., "my subscription was not activated" or "I did not receive access to the service I paid for"]. What makes this even more frustrating is the lack of resolution. I reached out to their customer support with all the necessary details, including the payment date and amount, and yet my concerns remain unresolved. I understand that mistakes happen, but the way this situation has been handled has been disappointing. A simple refund or fixing the issue would have been sufficient, but neither has occurred.
Tazapay 回复2024-12-27
Hi Gino, Could you pls share your transaction number so we can investigate on this?
Scam Alert
Scam Alert, stay away. They're only interested on stealing people's information.
Tazapay 回复2024-12-03
Hi Luis, We take your concerns seriously and want to assure you that protecting customer information is our top priority. Please reach out to us through our secure contact page at https://tazapay.com/contact-us. We’ll only ask for the information necessary to address your experience. Thank you
This company is a scam full of thieves
This company says it is safe way to pay and will refund if you don't get what you paid for. It is all lies! They are a scam!
Tazapay 回复2024-11-13
Hi Robert, Apologies for the negative experience you had with us. Could you please share the transaction number here so we can investigate on that?
stay away from tazapay
stay away from tazapay. purchased digital product never got it and will not refund me back to original payment method. Order #2171220 on simunlocks website. simunlocks will not refund back to the way i paid but rather onsite credit need full refund back to card
Tazapay 回复2024-10-03
Hi Andrew, Thank you for contacting us, and we apologize for any inconvenience. We understand your concern regarding your order and are here to help. Could you please provide us with the transaction number associated with your purchase? This will allow us to investigate your case and provide an update on your transaction. Update: We’ve already contacted the seller, and they’ve confirmed that they will reach out to you directly to resolve the issue.
Do you want to lose money? Beware of Tazapay Get know the Indian incompetents who are adept at stalling and scamming you.
Our experience with Tazapay has been nothing short of a nightmare. After they requested numerous documents, we went through the painstaking process of submitting everything they asked for, and they finally approved our application. We then spent an entire month trying to integrate their shoddy, broken payment systems into our website. After all this effort, we started collecting payments, only for Tazapay to promise a transfer to our bank account within a week. But guess what? They didn’t follow through. Instead, they demanded more documentation to prove the services we offer our clients. We provided them with official documents, not just any random papers but state-approved, licensed visa services. We went above and beyond for each customer, meticulously sending all email records to these so-called executives in India who run this cheap, disgraceful operation. Tazapay held our payments for three agonizing weeks. And then, the final insult—they refunded the payments to our customers without any legitimate reason! Now we are stuck trying to recover our money by reaching out to our customers directly. The damage caused is around 3,400 EUR. Luckily, we were wise enough not to trust this joke of a company fully and didn’t direct all our traffic through their useless payment gateway. If you’re thinking about working with TAZAPAY, think again. This company is a complete disaster. Let our terrible experience serve as a warning to anyone considering them. Our lawyers are preparing a case against them, and we vow to make them pay for this utter DISRESPECT.
Good services
Good
Good servic
I wanna thank Tazapay for their very…
I wanna thank Tazapay for their very good work. That i received from them. Their support and help was fantastic and they solved the problem so fast. So i got my refund from them Thanks again ! Kindley regards L.Rijpma
Tazapay 回复2024-06-21
Hi Liliane, Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our support team and that we were able to resolve your issue promptly. Your satisfaction is our top priority, and it's great to know we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out. We're always here to help.
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