I ordered a Guess bag and a pair of shoes online from petaltsalecenter.com in march. I tracked my package and it’s said that it’s been delivered on 2024/04/20 but I haven’t received it yet. I sent 3 emails to the costoner service team but there is no answer. I realy am very disappointed.
Do you think it’s a scam?
My transaction number is:
oj8q54qM2Vm
45.63$
Tazapay 回复2024-05-03
Hi Dariya,
Thank you for contacting us, and we apologize for any inconvenience. We understand your concern regarding your recent order and are here to help.
Could you please provide us with the transaction number associated with your purchase? This will allow us to investigate your case and provide an update on your package.
We appreciate your patience and will address your issue promptly.
They rejected my application without any explanation, my company is legally constituted and I sent the requested documents.
Tazapay 回复2024-04-25
Hi Jonathan,
I understand your disappointment with the outcome of your application. We carefully review each application and transactions on our platform according to our stringent requirements and relevant regulations to maintain the safety and integrity of our network.
While we cannot disclose specific reasons for the decision due to payment industry standards, please rest assured that each application is thoroughly evaluated.
We regret that we cannot serve you at this time. Thank you for your understanding.
I made an online purchase via Tazapay Premiumkey Limited on the 9th of March but I'm yet to get the goods till date.
I suspect its a Scam, Kindly assist look into it.
Tazapay 回复2024-04-10
Hi Henry,
Thank you for your review. We appreciate your feedback and will certainly investigate further. To assist us in this process, could you please provide your transaction number? This will allow us to conduct a thorough investigation.
Thank you for your cooperation.
I have been a client of Tazapay for just 3 months, but already benefitted from Tazapay very much. Their dashboard is easy to use, and has important features such as setting settlement account, fee configuration, transaction summary & detailed info, etc. KC has also been amazing in providing guidance for every market that we enter!
Tazapay 回复2024-04-10
Hi Kenneth,
We appreciate your positive feedback! It's great to hear that you've found Tazapay helpful in managing your transactions effectively. Our team is committed to providing user-friendly solutions and excellent support, and we're glad KC has been able to assist you along the way. Thank you for choosing Tazapay, and we look forward to continuing to support your business needs.
What do I do I think I have been bumped of 25 pounds tbh
Tazapay 回复2024-03-11
Hi Christopher,
We're truly sorry to hear about your experience. We take matters like this seriously and would like to investigate further to understand what happened. Could you please provide us with more details about your situation and send it to [email protected]?
I have been engaging with different global payment platforms for our company business remittance. What stand out from others are the very dedicated customer service I experience with Hanna - designated account manager assigned to me. She is very helpful and friendly to accommodate our needs of remittance requests. And someone I can rely and trust to help me create the payout and monitoring the remittance status especially with my busy schedule.
Good experience with Tazapay. - Christy (Head of Finance & Strategy)
They support very well our local payment for some high risk countries such as Brazil, Australia, etc where you have high chargeback ratios…. You should use local payment for those countries instead of card, to reduce lossing to minimun. 5 stars service.
I purchased items that never arrived. Sent two emails to “customer support” asking for update. No reply. Transpired to be a scam company. The legitimate company emailed me and advised me to report to my bank which I did. They immediately refunded amount into my account which will be held while they investigated company. I’ve now been informed that refund agreed and money released into account.
Tazapay 回复2024-02-05
Hi Lorraine,
We're deeply sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we apologize for any inconvenience caused.
To assist you further, could you please provide us with the transaction number associated with your purchase? This will help us investigate the matter and ensure that appropriate actions are taken.
Tazapay risk team sucks, sachin, keep waste my patience
Tazapay 回复2024-02-07
We apologize for the inconvenience you experienced with our risk team and Sachin. Your satisfaction is our priority, and we are committed to addressing any issues you encountered. Please share more details with us via email at [email protected] so we can investigate and take appropriate action. Thank you for bringing this to our attention
excellent and user friendly plate form for SME and big companies for payment gateway services internationally we are working with them since last 3 years and have a excellent experience specially Miss Shweta Srivastava she is always active and very helpful in all issues and she resolve everything so quick if any issue raised and also Mr Nilesh is very nice responsible person they both help us in all stages of our growth as well
Tazapay 回复2024-02-07
Hi there,
Thank you for your positive review of Tazapay. We're glad to hear our platform has been user-friendly for both SMEs and larger companies over the past three years.
We appreciate your shoutout to Shweta Srivastava and Mr. Nilesh for their quick assistance. Your satisfaction is our priority, and we're here to support your growth.
Thanks for choosing Tazapay.
Do not order from this place tazapay more hassle than anything else did not receive what was ordered and they're a second party to them take your money out right away been over a month now still have not got a refund and getting the runaround is all this place does with back and forth excuses stay away from this place it's been nothing but trouble and will take your money....update they asked if I would take my review down dont think so after there lackluster zero grade customer service naaa people need to no what companies practice poor everything dont do business with tazapay
Tazapay 回复2024-02-02
Hi Mark,
We're deeply sorry for the inconvenience you've experienced. We understand your frustration and want to assure you that your refund has been processed on our end. We've reached out to the seller for further clarification, but we're yet to receive a response.
Your satisfaction is our priority, and we're committed to resolving this matter swiftly. If there's anything else we can assist you with, please don't hesitate to reach out.
Purchased a "item", back in early December, was told it would be delivered Janurary 13, 2024. Never received item,contacted Tazapay on the 16 of Jan, they stated item was "Delivered".Item, was never delivered. PRetty sure I was SCAMED !!!!!
UPDATE:
Tazapay,did refund my purchase amount, but, the Company I made the purchase from was a scam outfit.
Tazapay 回复2024-01-18
Hi Jerry,
We apologize for the inconvenience with your recent purchase. We've investigated the issue and acknowledge the delivery discrepancy. We're glad we could promptly refund your purchase amount. We're taking steps to prevent such incidents and reviewing our partner companies for added security. If you have any further concerns, please contact our customer support.
stuck in waiting for payment I need to start again
the problem is with my bank they put a block on my card I am trying to pay for an Indian visa but to follow the link it is still processing payment now my card is working now need to clear the awaiting payment to start again
please help
Tazapay 回复2023-10-06
Hi there,
May I know what is your transaction number so we can investigate on it?
Tried resetting my password twice. No email was received.
Tazapay 回复2023-09-14
Hello,
We're sorry to hear about the issues you're facing with resetting your password. We've requested more information from you to help resolve this matter promptly. Kindly check your email, and please respond to us as soon as possible so that we can assist you further.
Thank you for your cooperation.
I am using TP for my international transactions on my e-commerce store. I am glad to share my experience with TP, the team is very cooperative, very attentive, and responsive all the time. I recently moved from PayPal and Stripe, things are great here. Sandeep helped me get on board and the journey was smooth. things are far better than expected.
Tazapay 回复2023-08-04
Hi Rao,
Thank you for sharing your positive experience using Tazapay for international transactions on your e-commerce store. We're delighted that our cooperative and responsive team, along with a smooth transition from PayPal and Stripe, have exceeded your expectations. We appreciate your feedback and are here to support you further.
Loaded
Wise 
https://stripe.com/payments/checkout
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