Teachersgram

Dear Customer, Thank you for your candid feedback—we're sorry to hear that you found the quality of your T-shirt to be below your expectations. We never want any of our customers to have this experience, and we sincerely apologize. We stand behind the quality of our products and are committed to using durable fabrics and reliable printing techniques. We're deeply concerned to hear that your T-shirt was poorly made, and we'd like to learn more about your dissatisfaction—whether it's the fabric, stitching, print quality, or something else—so that we can investigate and make improvements. If you're willing to accept this, we'd appreciate the opportunity to correct this issue. Our customer service team has contacted you by email, please review and respond. Your feedback is important, and we're committed to learning from every experience and striving to do better. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your kind and thoughtful review — we truly appreciate you taking the time to share your experience! We’re absolutely thrilled to hear that all 5 shirts arrived on time, that you’re happy with the quality and value, and—most importantly—that you love them! That’s exactly what we aim for with every order. We do apologize that one shirt had a slight imperfection, even if it’s only noticeable upon close inspection. We hold ourselves to the highest standards, so we truly appreciate your understanding and honesty. Thank you again for your support and for choosing us. We’re honored to have customers like you, and we can’t wait to welcome your next order! Best regards, Teachersgram Customer Service Team😊

Dear Customer, Thank you for sharing your experience with customizing your T-shirt. We apologize that the final result was not as expected, and we appreciate your feedback—it helps us improve our communication with customers. We would like to emphasize that our production process is based entirely on the exact text and details provided at the time of order. Since you entered "LION" in your custom request, we reproduced that text exactly on the T-shirt. While we understand that "LIONS" may be your intended or assumed preference—especially as a team mascot—we cannot make assumptions or adjustments without explicit instructions, as every detail is customized exactly as submitted. That being said, we fully understand the importance of teamwork and accuracy, and we apologize that the final result was not what you had hoped for. Thank you again for your honesty—we value your trust and are committed to ensuring your next order is flawless. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback. We’re sorry to hear that the shirt did not meet your expectations in terms of color and fit. We will reach out to you via email to better understand your concerns and work towards a resolution. We value your input and want to ensure you are satisfied with our products and services. If you have any further questions or need additional assistance, please feel free to let us know. Thank you for your understanding and support. We look forward to providing you with a better shopping experience in the future. Sincerely, Teachersgram Customer Service Team

Dear Customer, We're sorry to hear that the printing on the shirt didn't meet your expectations. We're committed to providing high-quality products, and we're deeply sorry that this didn't meet your expectations. Please provide your order number or contact [email protected] so we can address this issue. We'll be happy to discuss a replacement or refund, depending on your needs. We'll also share your feedback with our production team to ensure we can improve. Thank you for bringing this issue to our attention. We appreciate your patience and understanding. Sincerely, Teachersgram Customer Service Team

Dear Customer, First, we sincerely apologize for the frustration and confusion you experienced during your order. We fully understand the frustration of expecting a single charge only to see a significantly different amount on your bill—we apologize for the lack of clarity in your order information. We understand your situation and have immediately reviewed your order. Here's what happened: Our website does offer a "3 for $49" promotion, but this promotion is only available for select styles, as clearly stated on the eligible product pages. Unfortunately, due to licensing or production costs, not all styles qualify for this bundle pricing. The three shirts you selected appear to be priced individually and are not included in this promotion. In addition, the final $56.99 amount you mentioned likely includes the regular price of all three shirts, plus shipping. This is not the experience we want for our customers. Please provide your order number or contact us at [email protected]. We will investigate this issue. We value honesty and transparency, and we are reviewing our checkout process and promotional information to ensure clear pricing going forward. Again, we are deeply sorry for your disappointment. Best regards, Teachersgram Customer Service Team

Dear Customer, First, we sincerely apologize for the extremely stressful and confusing experience you had during your order. The frustration you described—the lack of clear tracking, poor communication from the carrier, and the feeling of being lost—is completely understandable, and we deeply regret the inconvenience this has caused. We take full responsibility for the miscommunication and our failure to provide support when you contacted us. Providing an invalid phone number and redirecting you to a carrier where a tracking number was unavailable is unacceptable, and we have taken steps to improve our customer service practices and carrier coordination. However, based on your recent email, we are relieved and grateful to confirm that you have now received your order. We understand that the package arrived later than expected and that you were very anxious, but we are glad that it was ultimately delivered safely. That being said, we failed you at a time when you needed clarity and support the most. We have escalated your case to our logistics team to investigate the delay. Even if you were ready to give up, we value your honesty and patience. Thank you for confirming receipt and for giving us the opportunity to learn and improve. Best regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the inconvenience, frustration, and any communication misunderstandings you've experienced with your order. As a gesture of goodwill, we would like to offer the items you received as a complimentary gift. Additionally, we are willing to either issue a full refund or resend the correct design at no additional cost to you. Please email us with your preference for a refund or a replacement, and we will process your request as quickly as possible. Thank you for your patience and understanding. We are committed to resolving this matter to your satisfaction. Best regards, Teachersgram Customer Service Team

Dear Customer, First, thank you for your feedback, and please accept our deepest apologies. We are deeply sorry that one of the T-shirts you received was missing the mascot name, which is completely unacceptable. We are happy to hear that both of your T-shirts met your expectations, and that means a lot. However, we understand how disappointing it can be when even just one item has a problem, especially when you count on us to resolve the issue. Regarding your question about not receiving a customer service response, please check that you sent email to the correct customer service email. Our customer service team has contacted you via email with a solution. Please check your email and respond. Thank you for your patience and for giving us the opportunity to correct this error. We value your trust and are committed to providing you with the experience you deserve. We sincerely apologize and express our gratitude. Best regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the inconvenience and confusion surrounding the delivery of your order. To resolve this issue, we have already arranged for a replacement package to be sent to you. We hope it arrives promptly and meets your expectations. Thank you for your patience and understanding. If you have any further concerns, please don't hesitate to reach out to us. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your experience, and please accept our sincere apologies. We're deeply sorry that your shirt was misspelled due to a character limit that wasn't visible at the time of ordering. You're absolutely correct: we should have informed you of the character limit so you could adjust the design accordingly. We also deeply regret that when you contacted us to resolve the issue, we sent you the same incorrect shirt again without correcting it. Please send your order number to our customer service email: [email protected]. We'll work with you to find a solution. Thank you for your feedback. Your feedback helps us improve. Please reply directly so we can resolve the issue immediately. We sincerely apologize and appreciate it. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback, and please accept our sincerest apologies. We're glad you like the material of this T-shirt—thank you. However, we understand that the design, especially your name, is what makes it special, and we clearly fell short in this regard. We're deeply sorry that your name is illegible—this may be due to our diverse font design. We apologize for your dissatisfaction. Our customer service team has contacted you via email to correct this issue immediately. Please review your email and respond. I sincerely apologize and thank you for your honesty. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your honest and heartfelt review — we’re absolutely thrilled to hear you received all 4 of your shirts and that they turned out even better than you expected! We know it can be a little nerve-wracking ordering online, so we’re so happy we could prove we’re the real deal. We totally get it — two weeks is a wait, but we’re glad you were patient and that the delivery timeline made sense to you. And thank you for the heads-up about 100% cotton! You’re absolutely right — it’s a fantastic fabric for comfort and breathability, but it can shrink a bit, especially with hot water or high-heat drying. For future reference, we always recommend washing in cold water and tumble drying low (or air drying) to help maintain the perfect fit. We’re so glad you’re loving the designs and how easy they were to customize — that’s what makes each order special! Thanks again for becoming a proud owner of 4 (awesome) shirts — we’re already looking forward to your next order! With big smiles and gratitude, Best regards, Teachersgram Customer Service Team❤

Dear Customer, Thank you for your feedback! We're glad the jerseys arrived quickly and are perfect for the season. We apologize for the missing punctuation and larger-than-expected print size—we'll carefully review these details and make improvements. If you require a reissue or other compensation, please contact: [email protected] We appreciate your honesty and hope these jerseys continue to bring you enjoyment this season! Best regards, Teachersgram Customer Service Team😃

Dear Customer, We sincerely apologize for the errors in the design of the shirts you received and for the lack of response to your emails. We have arranged for a replacement order to be sent to you, and we hope it arrives soon and meets your expectations. We are committed to ensuring you are satisfied with your purchase. Additionally, we are working on improving our response efficiency to better serve you in the future. Thank you for your patience and understanding. If you have any further concerns, please feel free to reach out to us. Best regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the disappointment and any confusion regarding our return/exchange policy related to your recent purchase. We understand that the shirt did not meet your expectations. To resolve this issue, we have processed a full refund for your order. We are committed to improving our services and ensuring a better experience for our customers in the future. Thank you for your feedback and for giving us the opportunity to make things right. If you have any further questions or concerns, please feel free to reach out to us. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your honest and detailed feedback—we're deeply sorry that your experience with our T-shirts fell far short of your expectations. The final product didn't match what you saw online, and we're deeply sorry you were dissatisfied with the fit, print placement, fabric, and overall quality of the T-shirt. We take your concerns seriously: Print Placement and Fit: We apologize that the graphic on the T-shirt appears much lower than shown in the product images. While our photos do feature female models, we strive to ensure that all body types and fits are accurately represented. Clearly, in this case, the visual representation was misleading, particularly regarding the vertical placement of the print. We will immediately review our photos and product descriptions to ensure greater clarity and consistency in the future. Fabric and Print Quality: We apologize that you found the T-shirt "extra thick" and uncomfortable. Our T-shirts are made of 100% cotton, but we understand that this isn't for everyone. Regarding the print, we used high-quality printing, but unfortunately, it didn't meet your expectations. Shipping Speed: We're glad your order arrived quickly, but we apologize that the speed didn't make up for the disappointment of receiving an unwearable item. We don't want any customer to have this experience, especially those who trust our brand because of our online presence. To resolve this issue, please email our customer service at [email protected] with your order number and we'll provide you with a satisfactory solution. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback. We're glad to hear that you found our website easy to navigate and appreciated the variety of products we offer. However, we sincerely apologize for the delivery issue you experienced. To resolve this, we have arranged for a replacement order to be sent to you. We hope it arrives soon and meets your expectations. Thank you for your patience and understanding. If you have any further concerns, please feel free to reach out to us. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your wonderful feedback — we’re absolutely delighted to hear you and your fellow teachers are loving the designs! There’s no higher compliment than getting noticed (and praised!) at school for creativity, and we’re so proud to be part of your standout style. We truly appreciate you sharing your positive experience — especially your kind words about our customer service team. We’re lucky to have such a dedicated and friendly rep, and we’ll be sure to pass along your praise. We also hear you about the delivery timeline — thank you for the honest and constructive note. We’re actively working to streamline our shipping process and reduce delivery times, especially for our valued repeat customers like you. While some orders ship from overseas facilities to maintain print quality, we’re exploring faster regional options and will keep improving to get your favorite tees to you sooner. Thanks so much for your patience, support, and thoughtful feedback. We’re so glad your overall experience has been great — and we can’t wait to create more shirts that spark joy in your classroom. Best regards, Teachersgram Customer Service Team😊

Dear Customer, We sincerely apologize for the error with your order and any inconvenience it has caused. This may be due to the shipping label being incorrectly affixed by the logistics company. We have arranged for a replacement to be sent, and according to the latest tracking information, the package has been successfully delivered. We hope you are satisfied with the product you received. We are committed to improving our service to ensure a better experience in the future. Thank you for your understanding. Best regards, Teachersgram Customer Service Team