Teachersgram

Dear Customer, Thank you for your feedback—we're deeply sorry that the T-shirt you received didn't meet your expectations in terms of fabric and overall appearance. We completely understand your disappointment, especially when a garment doesn't feel or look the way you expected. We'd like to remind you that the product description clearly states that it's made of 100% cotton, a detail you might have overlooked when viewing the product page. We regret that the final product appears "cheap"—that was never our intention. Our goal is always to provide high-quality clothing, and we understand that fit, feel, and workmanship are personal preferences. If you'd like, please send your order number to our customer service email at [email protected], and we'll provide a satisfactory resolution. Your feedback is invaluable, and we appreciate you sharing it. We'll continue to work hard to make material descriptions as clear and understandable as possible to avoid confusion in the future. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback — we’re truly sorry to hear that your experience with our shirts fell short of expectations, and we sincerely apologize for both the sizing confusion and the defect in the lettering. Regarding the fit, we understand your frustration. Our sizing guide provides detailed measurements (chest width, body length, etc.) for each size, based on standard adult/unisex fits. It’s possible the measurements weren’t fully reviewed before ordering. We also deeply regret that one of your shirts arrived with a defect in the lettering. This does not meet our quality standards, and we take full responsibility. Every order is inspected, but clearly, an error occurred in this case. Please send your order number to our customer service email: [email protected] We will provide you with a satisfactory solution. Warm regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the incorrect print on your shirt and for not responding to your emails promptly. We completely understand your disappointment, and we are truly sorry for the frustration this has caused. This is not the experience we want for our customers. We’ve escalated your case and will ensure someone from our team contacts you within 24 hours to resolve this immediately—whether that’s a replacement, refund, or whatever solution works best for you. Please reach out to us directly at [email protected] if you don’t hear from us soon. We’re committed to making this right. Sincerely, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your experience. We sincerely apologize for the delay and the initial issue with your refund—we’re truly sorry the shirts didn’t arrive in time for your special occasion. We’re glad our team was able to make things right, and we truly appreciate your understanding and kind words about our customer service. Thank you for your patience and for giving us the opportunity to improve. We’d love to welcome you back, and we’ll do our best to ensure your next order is on time. Warm regards, Teachersgram Customer Service Team💕

Dear Customer, Thank you for your message — we're truly sorry the small t-shirt you ordered was much larger than expected for your 3-year-old granddaughter. We completely understand your disappointment, and we appreciate you sharing your experience. Our website does provide a detailed size chart on every product page, including specific measurements (such as chest width and body length) to help customers make accurate size choices. It’s possible this information was overlooked during ordering. While we’re glad the shirt eventually found a happy home with a 7-year-old, we’re truly sorry it didn’t work for your granddaughter. Please send your order number to our customer service email: [email protected] , we will provide you with a satisfactory solution. Thank you for your feedback — it helps us improve how we present sizing information. We appreciate your understanding and hope to serve you better in the future. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your feedback — we're thrilled to hear you love the design of your stamp! That means a lot to us. We do understand your concern about the ink feeling a bit dried out right out of the packaging and requiring firm pressure to get a full impression. While our stamps are pre-inked and ready to use, sometimes after shipping and storage, the ink can settle or the surface may need a quick activation. To help get the best impression right away: Try pressing the stamp firmly onto the ink pad a few times to fully saturate the stamp head. If it came with a built-in ink pad, gently pressing and rolling your hand across the pad can help redistribute the ink evenly. In rare cases, a single drop of water (if it’s a water-based ink) or a light spritz can revive the moisture — just be sure to blot gently and test on scrap paper first. Thanks again for your thoughtful feedback — we’re here to help and want you to love every stamp you make! Best regards, Teachersgram Customer Service Team😊

Dear Customer, Thank you so much for taking the time to share your detailed and candid feedback. We sincerely appreciate your honesty—it's through thoughtful comments like these that we can identify shortcomings and make meaningful improvements. Regarding the sticker packaging—thank you for your direct feedback regarding the unnecessary drawstring bag. We understand your sentiment: sustainability and value are paramount, and adding extra packaging that serves no practical purpose violates these principles. We will review our packaging strategy to reduce waste and costs. We also regret the wheel marks left on some stickers during the production process. While minor marks are occasionally present during the production process, we understand they can detract from the professional look you expect—especially when used in a classroom setting. We will enhance our quality checks to identify these issues before shipping. We have a delivery timeline on our website; you may not have seen it, and we apologize for any inconvenience you may have experienced with your custom seal. We sincerely apologize for the inconvenience your custom seal has caused. Our customer service team has contacted you via email; please review and respond. Your feedback is crucial, and we are committed to doing better. Thank you again for your continued scrutiny and for giving us the opportunity to learn. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your feedback — we're so glad to hear you love your shirt! It means a lot that the overall style and fit brought you joy. We also hear and appreciate your note about the design being an iron-on.We offer this method for certain designs because it allows for detailed, vibrant results — but we completely understand that some customers prefer screen printing or direct-to-garment prints for a softer feel. We’ll take your feedback into account as we continue to evaluate our printing methods and product descriptions to ensure they’re as clear as possible upfront. Thanks again for sharing your honest thoughts. We truly value your support and hope you continue to enjoy wearing your shirt! We’d be delighted to welcome your next order — whatever your preferred print style may be. Best regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the disappointment and inconvenience you experienced with the quality of our shirts. We have taken measures to address this issue and ensure it does not happen again. In the meantime, we have arranged for a replacement to be sent to you. According to the latest tracking information, the package has been successfully delivered. We hope you are satisfied with the new products. Thank you for your understanding and patience. We are committed to continuously improving our service and quality. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the issue with the sizes in your recent order. We understand how frustrating this must be, especially when the items were intended for your school staff. Unfortunately, we are unable to locate your order without the order number. To assist you further and resolve this matter as quickly as possible, could you kindly provide us with your order number? Alternatively, feel free to reach out to us directly at [email protected], and our team will be more than happy to assist you. Once again, we apologize for the inconvenience and thank you for your patience. We look forward to resolving this issue for you promptly. Best regards, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for the inconvenience and dissatisfaction you experienced with your recent order. We understand how important it is for the design to meet your expectations. The difference in font size is due to the size of the t-shirt you ordered. When you purchase an L size t-shirt and a 4XL t-shirt, our designs are adjusted based on the shirt size to ensure the best fit and appearance, rather than using the same design size across all shirt sizes. After discussing the issue, you agreed to a partial refund as a resolution. We appreciate your understanding and patience in this matter. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Best regards, Teachersgram Customer Service Team💖

Dear Customer, Thank you so much for your thoughtful feedback — we're truly honored to hear that your shirt is one of a kind! We love creating unique, special pieces, and it means a lot that you appreciate the individuality of your purchase. At the same time, we sincerely apologize for the lack of communication during your order process. You should never feel forgotten — your order is important to us from start to finish. We’re taking your feedback to heart and are working to improve our update frequency and customer communication, especially for special or one-of-a-kind items that may have unique timelines. We truly value your patience and your support. Thank you for giving us the opportunity to serve you, and we hope your one-of-a-kind shirt brings you joy every time you wear it. We’d be delighted to welcome you back for another special piece whenever the time is right. Warm regards, Teachersgram Customer Service Team💖

Dear Customer, Thank you so much for your feedback — we’re really glad to hear you’re happy with the quality of the shirt! That means a lot to us. We’re sorry you’re having trouble finding the return or exchange process. You can absolutely exchange your “Hell Is Empty” shirt — we’re happy to help you with that! Please send your order number and issue to our customer service email: [email protected], and we’ll provide a satisfactory solution. Thank you for reaching out and for giving us the chance to make this right. We appreciate your support and can’t wait to get you the perfect fit! Warm regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for taking the time to share your wonderful experience — we’re absolutely thrilled to hear that everyone loved the shirts and that they brought such joy to your team of teachers! We’re so sorry the shirt was made backwards — that was certainly not the standard we aim for. However, we’re incredibly grateful you reached out, and we’re especially proud to have team members like Krystal who go above and beyond to make things right, fast and with care. We’ve made sure she sees your kind words — she’ll be smiling all day! It means a lot that you appreciated her quick response, the no-cost reorder, and the fast redelivery. Providing excellent service, especially when things don’t go as planned, is something we deeply value. Thank you again for your patience, your trust, and for choosing us to outfit your team. We’re honored to play a small part in your teachers’ story — and we’d be delighted to serve you all again anytime! Warm regards, Teachersgram Customer Service Team😊

Dear Customer, We are deeply sorry for the significant error in your order and the unpleasant experience you had with our customer service department. You ordered a blue and yellow shirt, but received a blue and orange one instead. We are deeply sorry. Our customer service team has contacted you via email with a solution. Please check your email and get back to us. Thank you for bringing this serious issue to our attention. Your feedback is crucial for us to improve. We sincerely hope to rebuild trust with you and the rest of our community. We are deeply sorry. Warm regards, Teachersgram Customer Service Team

Dear Customer, We're deeply sorry to hear that you've experienced issues with your shirt not being as described and that your return request has gone unanswered. Regarding your question about the material and printing quality of the shirt, we would like to get product pictures for confirmation. Could you please provide your order number or the email address you used to place your order? We'll ensure your issue is promptly resolved. [email protected] Your satisfaction is of paramount importance to us, and we're dedicated to resolving this issue. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your detailed feedback regarding the five shirts you recently ordered. We appreciate you taking the time to share what went well and, more importantly, what didn't go so well. We're pleased that two of the shirts met your expectations and turned out perfectly—thank you for confirming this. However, we sincerely apologize for the issues with the other three shirts. Designs that are significantly larger or smaller than the styles displayed online are unacceptable, and we apologize for the discrepancies in sizing and placement. Furthermore, the blurred printing is definitely not the standard we strive for, and we deeply regret that the quality and accuracy of one shirt did not match the product image. To correct this issue, please send your order number and a picture of the product you received to our customer service email at [email protected], and we will provide you with a satisfactory solution. Thank you again for your honesty and patience. We value your trust and are committed to improving your experience with us every step of the way. We hope to earn your trust again in the future. With sincere apologies and gratitude, Best regards, Teachersgram Customer Service Team

Dear Customer, First, we sincerely apologize for the unpleasant experience you had with your order and our return process. We're deeply sorry that the shirt didn't fit your expected size, and that our customer service team didn't handle your return request promptly and fairly. We understand how frustrating it is to receive an item that doesn't fit, especially if you requested it within the 30-day return period. We would never delay your return request or use technical means to deny a legitimate return. Please send your order number to our customer service email at [email protected], and we'll find a satisfactory solution. We are deeply sorry and look forward to providing better service in the future. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for sharing your honest feedback—we appreciate you taking the time to share your experience, and we apologize that our product didn't meet your expectations. Unfortunately, our shirts felt bulky and heavy, and not as soft and comfortable as you expected. Our shirts currently feature a unisex/men's fit, with large and loose sizing. We recognize this may not be suitable for everyone, especially those seeking a more fitted or feminine silhouette. Your suggestion for a women's fit was valuable, and we've shared it with our product team for future sizing and style expansion. Regarding the feel of the fabric, our shirts are made from 100% cotton (unless otherwise noted), a fabric chosen for its durability and print quality. However, we understand that "softness" can vary based on personal preference and fabric finish, and we're actively exploring ways to improve the feel of the fabric in future production. We sincerely apologize for the unexpected shipping time—this is not our standard, and we're investigating the cause to improve future shipping times. Our customer service team has contacted you via email with a solution. Please review and respond. Thank you again for your feedback—it helps us grow and better serve our community. We hope to earn your trust again in the future. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you very much for your continued support and interest in Teachersgram—we value you as a customer. We are deeply sorry to hear that the color of your recently ordered shirt did not match your request. Occasionally, there could be some slight differences between the picture and the actual item due to various lighting conditions and photo-taking techniques. We hope to resolve this issue for you. If you would like, could you please send your order number and product photos to our customer service email at [email protected], We will provide you with a satisfactory solution. We sincerely appreciate your honesty and continued support and hope to regain your trust. Best regards, Teachersgram Customer Service Team