Thank you so much for your kind review and support! We’re delighted to hear that the bike has exceeded your expectations, especially on steep hills. It’s also great to know that you’ve had a positive experience with our communication and service.
We truly appreciate you choosing TESWAY, and we hope you continue to enjoy many amazing rides ahead. If you ever need any assistance, our team is always here to help! 🚴⚡
Thank you for taking the time to update your review and share the full experience.
We’re glad to hear the issue with your X9 was resolved and that the bike is now working well for you. We also appreciate your understanding regarding response times and time zone differences, and your recognition of the support provided by our customer service team.
Your feedback is very valuable to us, and it helps us continue improving both our products and support experience. We’re happy to have you back riding and hope you continue to enjoy your X9 for many miles ahead. 🚴♂️
Hello Raymond,
Thank you so much for your support! We're glad you're enjoying the X9—your feedback means a lot to us. Looking forward to your next order! 🚴♂️
TESWAY Ebike Team
R
Reese Fry · 写过 2 条评价 · 体验于 2026-04-03 ·
★★★★★
我在 Tesway 的经历是……
我在 Tesway 的经历非常棒。他们拥有优质的电动自行车,他们的客户支持非常棒!
Teswaybike 回复2026-04-25
Thank you so much for your kind words! We’re truly glad to hear that you’ve had such a great experience with your e-bike and with our customer support team. Your feedback means a lot to us and motivates us to keep delivering high-quality products and services.
If you ever need anything in the future, we’re always here to help. Enjoy the ride! 🚴♂️
Thank you for sharing your experience! We’re really pleased to hear that you found the right balance of quality and value, and that everything—from packaging and assembly to communication—met your expectations.
It’s especially great to know you feel confident in our support even after your purchase—that’s exactly the experience we aim to provide. Wishing you many enjoyable rides ahead, and we’re always here whenever you need us! 🚴♂️
Thank you for your feedback! We’re thrilled to hear you’re enjoying the power and performance of the AWD—especially out in the field and in muddy conditions. It’s great to know the bike is delivering a fun and capable riding experience for you.
We truly appreciate your support and hope you continue to have many exciting rides ahead!
Really appreciate you taking the time to share this. Happy to hear everything went smoothly and that you're enjoying the bike—that’s what we love to hear.
Ride safe and enjoy! 🚴♂️
Hi Jose, I really appreciate you sharing this! Glad the X7 AWD arrived quickly and in great condition. Awesome to hear you're enjoying the power and range—that’s exactly what we built it for.
Thanks again for choosing Tesway, and enjoy the ride! 🚴♂️
T
Tony · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·
★★★★★
他们准时交付了自行车,而且……
他们准时交付了自行车,工作人员非常乐于助人
Teswaybike 回复2026-04-20
Hi Tony, happy to hear you’ve had a good experience with both the bike and our team.
Enjoy the ride! 🚴♂️
Glad it’s working out so well for your photography trips and daily rides—that’s exactly what we designed it for. Thank you so much for sharing this experience. 😄 30 miles with just 20% battery on single motor is solid. Dual motors will also make it easier for you to handle varying road conditions. Looking forward to you exploring it further—enjoy the ride!
D
David Miller · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·
★★★★★
这辆自行车似乎很棒,但是……
这辆自行车似乎很棒,但客户服务很糟糕
Teswaybike 回复2026-04-10
Hi David,
Thanks for sharing your experience. We’re sorry to hear about the issue and the inconvenience it caused—that’s definitely not the experience we aim to provide.
We’d really like to make this right. Please reach out to us with your order details so we can take a closer look and help resolve it.
Appreciate you bringing this to our attention.
—The TESWAY Team
Hi Weston,
Thank you for your feedback! We’re glad you enjoy the bike’s comfort, seat, and handlebar height, and carrying your son.
We appreciate your comments on acceleration and hill performance. Your suggestion about a higher-amp controller is valuable and will be shared with our product team.
Thanks again for your review and support!
C
Craig Deloach · 写过 2 条评价 · 已认证 · 体验于 2026-03-27 ·
★★★★★
一周前订购,今天收到
一周前订购,今天收到。跑20英里就可以了。我喜欢它
Teswaybike 回复2026-04-08
Thank you for your kind feedback! We’re delighted to hear you had a positive experience and that our support met your expectations.
Your encouragement means a lot to our team and keeps us motivated to provide the best service possible. If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy your ride, and thanks again for choosing us!
H
Herbert L. Brown · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·
Thank you so much for your kind words and for taking the time to share your experience!
We’re truly glad to hear that you found our responses helpful, timely, and accurate—that’s exactly the level of service we strive to provide every customer. Your support means a lot to us and motivates our team to keep delivering the best possible experience.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your ride, and thanks again for choosing us!
Thank you for your fantastic review!
We’re delighted to hear that you’re enjoying the long-haul comfort and solid build of your e-bike. It’s great to know the power, display, and overall ride quality are meeting your expectations. The combination of the 20x4” tires and longer frame really does make for a stable yet nimble ride, and we’re glad you’re feeling that connection on the road.
Also, we appreciate you highlighting the 203mm brakes—they’re definitely designed to deliver strong, reliable stopping power when it matters most.
Thanks again for your support, and we hope you continue to enjoy many more smooth and powerful rides ahead!
Thank you so much for your detailed and thoughtful review!
We’re thrilled to hear that you’re enjoying your X9 and that the assembly process was smooth and straightforward. It’s great to know the bike fits you well and delivers the speed and performance you were expecting—36 MPH is impressive!
We also really appreciate your honest feedback regarding the rear shock absorber. Insights like yours are incredibly valuable to us, and we’ve shared this with our product team as we continue to improve future iterations. You’re absolutely right—this is an area we’re actively looking to enhance.
It’s fantastic to hear that the bike has been a head-turner and a conversation starter for you—that’s exactly the kind of riding experience we aim to create. Thank you again for your support and recommendation!
If you ever need assistance or have questions about upgrades or accessories, feel free to reach out anytime. Ride safe and enjoy every mile!
Thank you so much for your kind words! We’re thrilled that you found the right e-bike with Tesway. Our team works hard to combine innovative engineering with high-quality craftsmanship, and it’s wonderful to hear that it shows. We truly appreciate your support!
M
Marcin Marcin · 写过 18 条评价 · 体验于 2026-02-24 ·
★★★★★
一路避开
组装后发现问题很少但非常严重
与 TESWAY 的精彩沟通
强烈推荐服务
Teswaybike 回复2026-03-07
We’re very sorry for the inconvenience this has caused. If you have any issues with your bike, please contact our after-sales support team at [email protected]
, and they will assist you promptly.
We truly value your feedback and want to ensure your experience with us is resolved as quickly as possible.
Thank you so much for your fantastic feedback! We're thrilled to hear that you're pleased with the build quality and performance of your **Tesway** bike, especially for off-road riding and long mileage. It’s also wonderful to hear that our customer service made a positive impact on your experience!
Your recommendation means a lot to us, and we're grateful for your support. We’ll continue working hard to deliver the best bikes and service possible. Thanks again for sharing your thoughts, and we look forward to serving you in the future! Enjoy the ride!
Thank you so much for your incredible review! We’re beyond thrilled to hear that our customer service has made such a positive impression on you. Going above and beyond for our customers is something we pride ourselves on, and it’s fantastic to know that it made your experience even better.
We’re also glad to hear that you're enjoying your **Tesway** bike! Your recommendation means the world to us. If anyone is unsure about which bike to choose, your feedback will definitely give them the confidence to go with **Tesway**.
Thanks again for your support, and we’re here if you ever need anything else. Enjoy your rides!