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Teswaybike

42 条评价

4.742 条评价
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关于 Teswaybike

数据更新
网站
teswaybike.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
42 条评价
差评回复率
67%(2/3 条)
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Teswaybike靠谱吗?

Teswaybike(teswaybike.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 42 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Robin Smyth · 写过 2 条评价 · 体验于 2026-05-18 ·

伟大的自行车已经超过了……

很棒的自行车,在陡峭的山坡上超出了预期。目前公司沟通良好。

Teswaybike 回复2026-05-19

Thank you so much for your kind review and support! We’re delighted to hear that the bike has exceeded your expectations, especially on steep hills. It’s also great to know that you’ve had a positive experience with our communication and service. We truly appreciate you choosing TESWAY, and we hope you continue to enjoy many amazing rides ahead. If you ever need any assistance, our team is always here to help! 🚴⚡

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kenneth laubscher · 写过 11 条评价 · 体验于 2026-04-16 ·

买了 tezway x9 它坏了......

买了tezway x9,这是一辆很棒的自行车,它确实在某个时刻发生了故障,现在已经解决了,客户服务通过 WhatsApp 系统取得了联系,我建议找到一个 WhatsApp 号码来与他们的客户服务取得联系,他们的响应速度更快,他们实际上确实得到了正确的联系,如果你有任何问题,他们将需要故障证据,但他们确实尊重他们的保修。 我一开始确实留下了差评,因为我无法通过他们的标准渠道,但一旦我与 WhatsApp 渠道取得联系,一切都改变了,他们回复了他们立即回复我的短信,客户团队非常友好,非常理解,因为在像香港这样一个很远的国家,时差意味着这里是晚上,那里是白天等等,所以当你想到你的短信和我在工作时间时,他们实际上睡得很熟,而且客户服务也非常有帮助,我艰难地发现他实际上在晚上 11 点接听了我的电话,当我发现他已经回家并准备上床睡觉时,我发现他已经回家了,准备上床睡觉。态度脾气暴躁,但当我发现他所在的时差如此之大时,我觉得他们在英国,无论如何,我都错了,所以我确实有一个错误,但它得到了修复。我现在是一个非常满意的客户,所以我正在更改我的评论,承认事情可能会发生,如果你生气,请不要留下差评,因为我这样做,因为它不好

Teswaybike 回复2026-05-25

Thank you for taking the time to update your review and share the full experience. We’re glad to hear the issue with your X9 was resolved and that the bike is now working well for you. We also appreciate your understanding regarding response times and time zone differences, and your recognition of the support provided by our customer service team. Your feedback is very valuable to us, and it helps us continue improving both our products and support experience. We’re happy to have you back riding and hope you continue to enjoy your X9 for many miles ahead. 🚴‍♂️

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Raymond Gilmour · 写过 18 条评价 · 体验于 2026-05-05 ·

我购买了 tesway X9 电动自行车

我购买了 tesway X9 电动自行车,我从未经历过类似的事情。扭矩非常适合爬坡能力,制造质量令人惊叹,而且价格也非常优惠。会向每个需要一点额外功能的人推荐 tesway 电动自行车。我很快就会订购另一台 tesway X9

Teswaybike 回复2026-05-06

Hello Raymond, Thank you so much for your support! We're glad you're enjoying the X9—your feedback means a lot to us. Looking forward to your next order! 🚴‍♂️ TESWAY Ebike Team

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Reese Fry · 写过 2 条评价 · 体验于 2026-04-03 ·

我在 Tesway 的经历是……

我在 Tesway 的经历非常棒。他们拥有优质的电动自行车,他们的客户支持非常棒!

Teswaybike 回复2026-04-25

Thank you so much for your kind words! We’re truly glad to hear that you’ve had such a great experience with your e-bike and with our customer support team. Your feedback means a lot to us and motivates us to keep delivering high-quality products and services. If you ever need anything in the future, we’re always here to help. Enjoy the ride! 🚴‍♂️

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Adam Reeves · 写过 2 条评价 · 体验于 2026-04-18 ·

我一直在寻找最好的品质……

我一直在寻找价格合理、质量最好的电动自行车。我用 Tesway 找到了它! 自行车采用优质包装抵达,我轻松组装了自行车,给电池充满电并起飞了! 购买前后与 Tesway 的沟通非常愉快,以至于我觉得如果我需要他们的帮助,他们会为我提供帮助!

Teswaybike 回复2026-04-25

Thank you for sharing your experience! We’re really pleased to hear that you found the right balance of quality and value, and that everything—from packaging and assembly to communication—met your expectations. It’s especially great to know you feel confident in our support even after your purchase—that’s exactly the experience we aim to provide. Wishing you many enjoyable rides ahead, and we’re always here whenever you need us! 🚴‍♂️

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Martin Nickname · 写过 1 条评价 · 体验于 2026-04-23 ·

能量超出我的使用范围

能量超出了我的使用范围。这款全轮驱动非常强大,会给您留下深刻的印象。您可以购买更好的电动自行车。在野外35公里每小时。好在泥巴里很搞笑。

Teswaybike 回复2026-04-25

Thank you for your feedback! We’re thrilled to hear you’re enjoying the power and performance of the AWD—especially out in the field and in muddy conditions. It’s great to know the bike is delivering a fun and capable riding experience for you. We truly appreciate your support and hope you continue to have many exciting rides ahead!

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Eddie Davis · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

TESWAY 不会出错。

优质的客户服务。TESWAY 不会出错。准时交货。 并及时回复您的消息。自行车耐用美观,骑起来非常舒适。

Teswaybike 回复2026-04-20

Really appreciate you taking the time to share this. Happy to hear everything went smoothly and that you're enjoying the bike—that’s what we love to hear. Ride safe and enjoy! 🚴‍♂️

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Jose Lopez Gonzalez · 写过 1 条评价 · 体验于 2026-04-17 ·

特斯威 x7 awd

运送速度很快。自行车到达时状况良好。热爱自行车,拥有强大的动力和续航里程。该公司非常关心客户。与 tesway 电动自行车品牌搭配是一个不错的选择。

Teswaybike 回复2026-04-20

Hi Jose, I really appreciate you sharing this! Glad the X7 AWD arrived quickly and in great condition. Awesome to hear you're enjoying the power and range—that’s exactly what we built it for. Thanks again for choosing Tesway, and enjoy the ride! 🚴‍♂️

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Tony · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

他们准时交付了自行车,而且……

他们准时交付了自行车,工作人员非常乐于助人

Teswaybike 回复2026-04-20

Hi Tony, happy to hear you’ve had a good experience with both the bike and our team. Enjoy the ride! 🚴‍♂️

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David Sorensen · 写过 1 条评价 · 体验于 2026-04-14 ·

比我想象的要好

我不得不诚实地说,这款电动自行车改变了游戏规则。我带着它走了 30 英里,它只用了 20% 的电池容量。那是在一台电机启动的情况下,大多数时候速度为 3,这已经足够快了(平均速度为 25 英里/小时)。当同时启动两个电机时,它会以 35-40 英里/小时的速度飞行,但我不需要这个。到时候也会消耗更多的能量。 这辆自行车制作精良,而且超级稳定。我解放双手,向后靠,交叉双臂,让它带我就位。 我买这辆自行车是为了去自然摄影的地方,它非常适合我。另外,为了在城市里轻松通勤,它让我能够比大多数汽车路线更快地到达目的地。现在我停车不再有问题了。

Teswaybike 回复2026-04-15

Glad it’s working out so well for your photography trips and daily rides—that’s exactly what we designed it for. Thank you so much for sharing this experience. 😄 30 miles with just 20% battery on single motor is solid. Dual motors will also make it easier for you to handle varying road conditions. Looking forward to you exploring it further—enjoy the ride!

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David Miller · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·

这辆自行车似乎很棒,但是……

这辆自行车似乎很棒,但客户服务很糟糕

Teswaybike 回复2026-04-10

Hi David, Thanks for sharing your experience. We’re sorry to hear about the issue and the inconvenience it caused—that’s definitely not the experience we aim to provide. We’d really like to make this right. Please reach out to us with your order details so we can take a closer look and help resolve it. Appreciate you bringing this to our attention. —The TESWAY Team

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Weston Chevalier · 写过 1 条评价 · 已认证 · 体验于 2026-03-28 ·

这是一次舒适的乘坐

我真的很喜欢自行车的经济性。我喜欢座椅高度和车把高度。我也喜欢能为我的小儿子安排一位乘客! 我不喜欢缓慢的加速,因为它是 52 伏,所以应该有更大的扭矩! 它背着我 50 磅重的孩子爬山时很吃力! 我认为你应该提供一个不同的控制器,允许更多的电流(22amps)。

Teswaybike 回复2026-04-08

Hi Weston, Thank you for your feedback! We’re glad you enjoy the bike’s comfort, seat, and handlebar height, and carrying your son. We appreciate your comments on acceleration and hill performance. Your suggestion about a higher-amp controller is valuable and will be shared with our product team. Thanks again for your review and support!

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Craig Deloach · 写过 2 条评价 · 已认证 · 体验于 2026-03-27 ·

一周前订购,今天收到

一周前订购,今天收到。跑20英里就可以了。我喜欢它

Teswaybike 回复2026-04-08

Thank you for your kind feedback! We’re delighted to hear you had a positive experience and that our support met your expectations. Your encouragement means a lot to our team and keeps us motivated to provide the best service possible. If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy your ride, and thanks again for choosing us!

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Herbert L. Brown · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

良好的客户服务

对有关产品的问题给出了很好的答复;并及时。 所提供的信息是准确的。在这家公司的所有经历都很棒。这辆自行车只行驶了 50 英里,但它采用全轮驱动……正如它所说的那样。他们升级了控制器和显示屏,因此当解锁全功率时,屏幕显示 64 而不是旧版本的 99。悬架很好……操控性很好。我才骑了一周自行车;但到目前为止我很喜欢……骑起来很有趣。在公路和越野道路上均表现良好;还没有越野过。

Teswaybike 回复2026-03-18

Thank you so much for your kind words and for taking the time to share your experience! We’re truly glad to hear that you found our responses helpful, timely, and accurate—that’s exactly the level of service we strive to provide every customer. Your support means a lot to us and motivates our team to keep delivering the best possible experience. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your ride, and thanks again for choosing us!

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Eugene Martinez · 写过 1 条评价 · 已认证 · 体验于 2026-03-12 ·

一款经过深思熟虑的电动自行车已经很长时间了……

一款经过深思熟虑的长途电动自行车。手感很舒服,很扎实,动力充足,显示效果很好! 对于较长的车架来说,自行车非常灵活,20x4 英寸的轮组让它感觉非常接地和连接,203 毫米刹车是自行车的一大特色!

Teswaybike 回复2026-03-18

Thank you for your fantastic review! We’re delighted to hear that you’re enjoying the long-haul comfort and solid build of your e-bike. It’s great to know the power, display, and overall ride quality are meeting your expectations. The combination of the 20x4” tires and longer frame really does make for a stable yet nimble ride, and we’re glad you’re feeling that connection on the road. Also, we appreciate you highlighting the 203mm brakes—they’re definitely designed to deliver strong, reliable stopping power when it matters most. Thanks again for your support, and we hope you continue to enjoy many more smooth and powerful rides ahead!

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Dakota Bass · 写过 2 条评价 · 已认证 · 体验于 2026-03-07 ·

Tesway X9 是一辆出色的自行车!

Tesway X9 是一款出色的自行车!组装只花了大约 45 分钟。这是一辆大型自行车,考虑到我身高 6 英尺 4 英寸,它非常快。虽然我属于较重的一侧,但需要几秒钟才能加速,但到目前为止我已经达到了 36 英里/小时。我确信随着我继续减轻重量,它会跑得更快,它绝对有能力。总的来说,我对它很满意,我唯一的抱怨是后减震器可能会更硬一点,因为没有办法调整它我认为这是唯一需要改进的地方,也许以后的迭代会升级后减震器,同时我可能会自己升级这个组件,X9 物超所值,绝对是一款令人瞩目的产品,并且检查了此类电动自行车的所有功能,我绝对会推荐购买该型号。

Teswaybike 回复2026-03-18

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you’re enjoying your X9 and that the assembly process was smooth and straightforward. It’s great to know the bike fits you well and delivers the speed and performance you were expecting—36 MPH is impressive! We also really appreciate your honest feedback regarding the rear shock absorber. Insights like yours are incredibly valuable to us, and we’ve shared this with our product team as we continue to improve future iterations. You’re absolutely right—this is an area we’re actively looking to enhance. It’s fantastic to hear that the bike has been a head-turner and a conversation starter for you—that’s exactly the kind of riding experience we aim to create. Thank you again for your support and recommendation! If you ever need assistance or have questions about upgrades or accessories, feel free to reach out anytime. Ride safe and enjoy every mile!

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customer Lloyd Mcguinness · 写过 2 条评价 · 体验于 2026-03-04 ·

一家伟大的公司,创造独特的……

一家制造独特电动自行车的伟大公司。我到处寻找写者,发现了 tesway,来自中国香港的优秀工程和电工。

Teswaybike 回复2026-03-07

Thank you so much for your kind words! We’re thrilled that you found the right e-bike with Tesway. Our team works hard to combine innovative engineering with high-quality craftsmanship, and it’s wonderful to hear that it shows. We truly appreciate your support!

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Marcin Marcin · 写过 18 条评价 · 体验于 2026-02-24 ·

一路避开

组装后发现问题很少但非常严重 与 TESWAY 的精彩沟通 强烈推荐服务

Teswaybike 回复2026-03-07

We’re very sorry for the inconvenience this has caused. If you have any issues with your bike, please contact our after-sales support team at [email protected] , and they will assist you promptly. We truly value your feedback and want to ensure your experience with us is resolved as quickly as possible.

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Heng Phan · 写过 1 条评价 · 体验于 2026-01-13 ·

令人难以置信的建造质量!

令人难以置信的建造质量! 对产品非常满意。在我的越野和里程方面效果很好。最重要的是友好的客户服务。 强烈推荐

Teswaybike 回复2026-01-29

Thank you so much for your fantastic feedback! We're thrilled to hear that you're pleased with the build quality and performance of your **Tesway** bike, especially for off-road riding and long mileage. It’s also wonderful to hear that our customer service made a positive impact on your experience! Your recommendation means a lot to us, and we're grateful for your support. We’ll continue working hard to deliver the best bikes and service possible. Thanks again for sharing your thoughts, and we look forward to serving you in the future! Enjoy the ride!

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Ensel Greg · 写过 1 条评价 · 体验于 2026-01-14 ·

客户服务绝对是最好的……

客户服务绝对是我在任何电动自行车公司见过的最好的。他们竭尽全力为您提供帮助,他们是真诚的,诚实的自行车很棒......如果您正在寻找一辆自行车并需要帮助决定我是否应该购买 tesway 的问题,毫无疑问,答案肯定是肯定的,买一辆 tesway......

Teswaybike 回复2026-01-29

Thank you so much for your incredible review! We’re beyond thrilled to hear that our customer service has made such a positive impression on you. Going above and beyond for our customers is something we pride ourselves on, and it’s fantastic to know that it made your experience even better. We’re also glad to hear that you're enjoying your **Tesway** bike! Your recommendation means the world to us. If anyone is unsure about which bike to choose, your feedback will definitely give them the confidence to go with **Tesway**. Thanks again for your support, and we’re here if you ever need anything else. Enjoy your rides!