Teswaybike

Thank you for sharing your experience. We are truly sorry to hear about the system shutdown issue and the frustration it has caused. This is certainly not the experience we want any customer to have. Our customer service team is committed to helping resolve issues like this, and we would sincerely appreciate the opportunity to assist you directly. Please contact us with your order details so we can investigate the matter and work toward a proper solution. Thank you for bringing this to our attention.

Thank you! If you have any further questions in the future, please feel free to contact our after-sales service team.