Most reviewers were let down by their experience overall. Many people strongly complained that the items received looked completely different from the online pictures, featuring faded prints and poor quality materials. Consumers also reported major frustrating issues regarding their orders, noting that shipments either arrived many months late or never showed up at all.
Some reviewers were not happy with the website and customer support, stating that communication channels completely failed and tracking information was inaccurate. However, some customers also noted specifically that the clothing sizes were frequently incorrect, making the delivered garments completely impossible to wear properly.
You need to take this site down, but I digress. I took a chance ordering from what I believed to be an black owned company, my mistake, Located in China, I think not. The pictures and quality of the items they sale are not the same. I ordered a sweater /jacket, in blue and yellow, what I received was a joke, seriously did you think I wouldn't notice, it is trash. Thin flimsy material, no labels, and I am PISSED. I am going on every site I can to discourage anyone from buying your merchandise.
9/14/25
Ordered on 8/28/25 and did not receive until 9/13/25. The following day, I immediately requested a refund and this is their response... Instead of honoring their product, they are only willing to refund me ten percent of cost. It's not about the money, it's about the ethics.
9/17/25
As suspected, they don't really warranty their product. They want you ship it to Vietnam which is absurd, or they will refund you 30%. What a joke!
Black Wear shows identical photo of shirt I ordered from House of Maple addressed as Hamilton ON Canada. Beware of this company. Actual RETURN ADDRESS:
Address: Lane 1177, Jianlan Road, Meixu Street,
City: Ningbo
Country: China
Shirts received from China are garbage and in no way reflect the quality shown in photo. 100% refund advertised non-existant. I was told to ship back to China at my own expense, then told to keep shirts & offered a 15% refund through AI generated letters. But only after I complete a multitude of their forms. Total waste of time. I'll eat the $100 and never buy again from rip-off comapanies like this.
I went to place an order with Theblackwear yesterday, but something was niggling me @ the stage to pay? The items just looked too perfect & the models just too nice. Anyway contacted my daughter & told her my concerns. My daughter advised checking them on Trustpilot before buying. Lord have mercy, after reading the reviews I will not be ordering from this company period.
Poor quality product and horrible customer service
My dresses finally arrived after purchases 08/21 and 3 emails later inquiring about the shipping status. The dresses are of very poor-quality material, ill fitting (strap is very short) unable to adjust. White thread visible along the neckline of one dress. Additionally, items were shipped from China,
Poor Quality Merchandise 9/3/2025 Received product about 4 weeks…
9/3/2025 Received product about 4 weeks after purchase.Unfortunately there’s no way to give a “0” star review , however I would still struggle to give the item a 0 star review. The supposing Polo shirt that I received was like it was made by a beginner in Home Economics Class . Now the pictures are excellent but they look nothing like the product I received
Never received my first order after a 4 week wait. They said it got lost and they offered to reship the order. Waited the 4 week again for it to be delivered. But the same thing happened. Will report this to my credit card company and see if they can get my money back. What a waste of time.
These are the worst shirts I’ve ever…0 never again
These are the worst shirts I’ve ever ordered on the side. The colors are bright and colorful with they actually come the doll faded, looking never again.
Bought 2 caps, they arrived today (21/8/25) from "china"; had id have known this was where they were coming from them id never have bought them. They were cheap printed caps and nothing like the quality of the caps shown on the website. Ive requested a refund/return... thankfully I paid with PayPal. Unfortunately there not the opportunity for a no star review, so begrudgingly I had to give one start.
I am glad I read reviews because they are awful. yeah FB has lot of invalid company scams, many coming from Asia/China and they will take your money and not respond or claim iy was delivered. BEWARE OF ANYTHING FROM FACEBOOK!!
Ordered two hats on 8/16/25. Was now told hats are "out of stock". Will be "days/weeks" before back in stock. I asked for a refund. STAY AWAY FROM THIS COMPANY!!
This is the absolute worst experience I have ever had with an online order. My biggest regret is that I did not read these reviews before I ordered. I ordered something 4 weeks ago. In order to track it, I am being directed to purchase an app before I can receive any information. No doubt the app is also owned by the company. So disgusted.
Theblackwear.com looked great. Amazing website and interesting, unique designs. However, they hadn't shipped after 10 days, and no communications. I opened a PayPal inquiry and suddenly they messaged me saying it shipped. While their website says they're based in England, the shipping is coming from China. I don't know if it'll even arrive, yet, but I can't pay a huge tariff on a garbage item. I suspect I'm going to have to refuse the item and continue with PayPal claim.
I have 7 shirts now and yes I did have to wait a long time, but they are beautiful. I remember early on being frustrated with the waiting, but they did come. One time I ordered a shirt in the wrong size, when I contacted them and offered to return it, they just sent me a new shirt in my correct size. I am currently waiting on my 3rd order of two more shirts!
Wish I had checked trustpilot before ordering. Never received three shirts purchased. Website looks really professional and the choice is impressive! Avoid
I purchased Abstract Dots Stripes Art Print Casual Cotton Short Sleeve Polo for $38.99. I should have seen the red flag that this item looked too perfect. After 4 weeks they FINALLY answered my 4th email, and gave me a tracking number that shows it was delivered, but no other tracking. Not where it shipped from, and never went through Seattle, and it can't get to Alaska withought Seattle. So fake fake fake. They won't refund since it was "delivered" and told me I need to file a claim with the USPost Office.
After ordering 5 shirts I thought to be proud because I felt as a Black Man I could express my culture, heritage and a reflection or who I am.
After paying by my card, I checked in several day's later and found out there is no communicating resources. Email or service department must not exist because after sending a few messages noone got back to me.
So here we are doing business at a secondary rate in today's economy is called a Busniss that has FAILED.
Shop somewhere else,
I ordered 4 shirts at about in late April $80.00 and only received ONE last week which is 3mos later, I then emailed them asking where was the rest of my paid order…they emailed back and claimed they sent them all, gave me a bogus tracking number and told me to check with my local post office. I have yet to receive my full purchase. THIS WEBSITE IS A SCAM support@black Needs. Please do not order ANYTHING from them, they are definitely not legit.
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