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The Carport Co.

29 条评价

4.829 条评价
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关于 The Carport Co.

数据更新
网站
thecarportco.com
分类
建筑与制造
所在地
United States
状态
待认证
近 12 个月
18 条评价
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The Carport Co.靠谱吗?

The Carport Co.(thecarportco.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 29 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;近 12 个月新增 18 条。数据最后更新于 2026-08-10。

用户怎么说

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Bradley McCombs · 写过 1 条评价 · 已认证 · 体验于 2026-04-14 ·

与销售轻松互动

与销售轻松互动。安装人员的工作非常出色,在我们的项目中表现出色。

The Carport Co. 回复2026-06-10

Bradley, it was a pleasure working with you on your 17x28 garage. Thanks for taking the time to leave a review and thank you for your business! We appreciate you!

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Richard · 写过 3 条评价 · 已认证 · 体验于 2026-03-16 ·

一切顺利

一切都很顺利。最低出价。美国钢铁公司

The Carport Co. 回复2026-06-10

Richard, thanks for taking the time to leave a review. We're glad we were able to come in with a high quality product at a competitive price. Thanks for your business!

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David Renken · 写过 1 条评价 · 已认证 · 体验于 2026-02-19 ·

优秀的产品和优秀的员工。

我对为我搭建 25x18 车棚的工作人员感到非常满意。他们很友好并且做得非常出色。非常感谢。

The Carport Co. 回复2026-06-10

David, we're glad you're happy with your 18x25! It was an absolute pleasure working with you and being able to earn your business. Thank you so much for the kind review!

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AFrench · 写过 1 条评价 · 已认证 · 体验于 2026-02-18 ·

人很好,很容易合作

The Carport Co. 回复2026-04-16

Audrea, Thank you so much for the kind words! We really appreciate you taking the time to leave us a review. Making the process easy and enjoyable for our customers is what we're all about, so it's great to hear we met your expectations. We truly appreciate your business and hope you're enjoying your new carport. If you ever need anything down the road, don't hesitate to reach out! Best regards, Brody Stone Owner, The Carport Co.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-09 ·

没有麻烦,没有麻烦。

The Carport Co. 回复2026-04-16

Hi Nankoomar, Thank you so much for the great review! We're thrilled to hear that your experience with us was hassle-free. That's exactly what we strive for with every customer. We truly appreciate your business and hope your new carport serves you well for many years to come. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing The Carport Co! Best regards, Brody Stone Owner, The Carport Co.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-01-19 ·

工作人员效率很高,而且非常…

工人们效率很高,而且非常有礼貌地自行清理

The Carport Co. 回复2026-03-23

Thank you so much for the great review! We're thrilled you're pleased with your carport and are glad to have you as a customer.

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PERRY · 写过 2 条评价 · 已认证 · 体验于 2026-01-13 ·

信息上没有明确的安排...

所传递信息的安排不明确

The Carport Co. 回复2026-04-16

Perry, Thank you for taking the time to share your feedback with us. We sincerely appreciate your business and value your honest input. I apologize that our scheduling communication didn't meet your expectations. Clear, timely information is essential to a positive customer experience, and we fell short in this area. We've been actively working to enhance our scheduling processes and communication over the past few months. Your feedback reinforces how critical this work is, and we remain committed to making meaningful improvements. If you have any outstanding concerns about your order or if there's anything we can do to better support you, please don't hesitate to reach out to me directly. We hope to have the opportunity to serve you again in the future and show you the improvements we're making at The Carport Co. Thank you again for choosing us and for helping us get better! Best regards, Brody Stone Owner, The Carport Co.

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Frank · 写过 1 条评价 · 已认证 · 体验于 2025-12-11 ·

改期4次都没结果

我向车棚公司下了订单。 2025 年 12 月 12 日。布罗迪告诉我,我的车库将于 2026 年 1 月的第三周安装。在预定安装前几天,我收到苏珊娜的消息,说由于天气原因,他们无法安装我的车库。我说好吧我完全明白了。苏珊娜告诉我,大约 2-3 周后他们就会安装我的车库。三周过去了,苏珊娜告诉我,由于天气原因,他们不能出来,我说“好吧”。我住在爱荷华州,所以我知道这里会很冷。苏珊娜然后告诉我,她不确定他们什么时候可以出来,但她会给我发消息。大约两周后,她给我发了一条消息,说他们会在周六来。星期五到了,苏珊娜又给我发了一条消息,说这些人不会来,因为他们的货车坏了。她将我的安装时间重新安排到了 3 月 6 日星期五。我说好吧,我对此无能为力。星期四到了,苏珊娜告诉我,那些人不会来了,工作人员会打电话给我,但他们从未这样做过。我仍在等待一名船员的电话。我将留下这篇评论,直到他们真正来安装车库,但现在我很沮丧。这种行为是非常不可接受的。 **** 更新评论**** 安装人员今天确实于 2026 年 3 月 12 日来了。他们确实安装了我订购的东西。我留下 3 颗星的唯一原因是因为我的经历,否则我会给布罗迪 5 颗星,因为他确实帮助了我。

The Carport Co. 回复2026-03-13

Frank, thanks for taking the time to leave some feedback and for updating your review. I appreciate your patience throughout this process. I want to sincerely apologize for the multiple reschedules you experienced. While weather delays in Iowa during winter are sometimes unavoidable, I understand that four reschedules, especially with the van breakdown and missed communication from the crew created significant frustration and uncertainty for you. That's not the experience we want our customers to have, and I take full responsibility for the lack of communication and coordination, I'm working with our manufacturer to improve communication and reduce delays with our customers. Thanks for the kind words as well, I'm happy you were pleased with my service. Please reach back out in the future if there is anything else we can do for you. Brody Stone Owner The Carport Co.

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cynda · 写过 2 条评价 · 已认证 · 体验于 2025-12-29 ·

及时回复,很棒的听众

The Carport Co. 回复2026-03-03

Cynda thanks so much for taking the time to leave us a review! We're thrilled you are pleased with the service of The Carport Co. and thank you for your support!

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R Dawdy · 写过 1 条评价 · 已认证 · 体验于 2026-02-06 ·

车棚是一项从购买到完成的绝佳业务

车棚是一项很好的生意。上午11点30分,三名工作人员到达并开始施工。 。去工作。我向他们展示了 14x35x12 车库的安装位置。他们确实是一个团队,3 点 15 分,我们绕着完工的车库走了一圈。整个工地都很干净。

The Carport Co. 回复2026-02-12

We are so grateful for your business and are thrilled you are enjoying your carport. Thank you!

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Prospective customer · 写过 2 条评价 · 已认证 · 体验于 2025-10-20 ·

虽然我没有经历过……

虽然我当时还没有购买车位,但我和他们的每一次互动都非常专业。

The Carport Co. 回复2025-12-15

Thank you for your review. We are thrilled to hear you had a great experience working with The Carport Co! We hope you have a warm winter and a merry Christmas! Brody Stone Sales Manager (888) 293-5588 x 4 The Carport Co.

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RONALD DAVIS · 写过 4 条评价 · 已认证 · 体验于 2025-12-10 ·

安装人员的工作速度惊人!

安装人员的工作速度惊人。非常专业和友好。最后,该区域被拾起并清理干净。干得好!

The Carport Co. 回复2025-12-15

Ronald, we can't thank you enough for taking the time to leave us a review of your experience. We're thrilled you're happy with your carport. Thank you for choosing The Carport Co.! Have a warm winter and a merry Christmas! Brody Stone Sales Manager (888) 293-5588 x4 The Carport Co.

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customer · 写过 1 条评价 · 已认证 · 体验于 2025-11-16 ·

…进而

好啦好啦👍

The Carport Co. 回复2025-11-18

Hey Kevin! I'm very sorry to hear you're having issues with a carport you ordered. My name is Brody, I'm the Founder and Sales Manager of/at The Carport Co. I actually sent you a quote on September 16, 2025 at 11:08 AM Eastern. Unfortunately, that's where our communication ended. Since you didn't submit your phone number we had no way to follow up regarding your inquiry. It would appear you ordered your carport from a different company (no hard feelings!). While we always welcome feedback from our customers, whether it's positive or negative, in this case, it seems you've got us mixed up with a different company. We would greatly appreciate you deleting your review and directing it towards whomever you're having issues with. Kind regards, Brody Stone Sales Manager (888) 293-5588 x4 The Carport Co.

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Ronnie Kuykendall · 写过 1 条评价 · 已认证 · 体验于 2025-09-03 ·

胡安和他的手下做得非常出色......

胡安和他的手下做得非常出色,我很高兴和他们在一起。我喜欢我的新车库,它看起来很出色,并降低了我卡车的温度。我应该早点得到车库,我已经告诉家人和朋友关于你们公司的信息,非常感谢你们

The Carport Co. 回复2025-11-18

We're glad you like your carport, Ronnie! Thank you so much for choosing The Carport Co., and thanks for taking the time to leave a review that will help future customers!

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customerjerry woolley · 写过 1 条评价 · 已认证 · 体验于 2025-08-26 ·

安装人员太棒了!!!

安装人员太棒了!!!! 销售对产品或尺寸或添加不够了解,电话里的女孩需要了解更多有关产品的信息或让您与设计师交谈

The Carport Co. 回复2025-10-22

Thank you for the feedback, Jerry. We're glad our install crew exceeded expectations! Regarding sales support - our sales team answered all questions during your initial phone calls. However, it appears that after placing your order, you may have been directed to our order processing department for additional questions. Unfortunately, they don't have the same technical knowledge as our sales team. You've identified an important gap in our process that we'll address to ensure all customers know that technical questions and design inquiries should go directly to their assigned sales representative, not order processing. If you have any remaining product questions, please don't hesitate to reach out and we'd more than happy to help. Thanks again for taking the time to leave a review and thank you for choosing The Carport Co.!

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Albert Dziennik · 写过 14 条评价 · 已认证 · 体验于 2025-08-25 ·

很棒的服务

很棒的服务。 快速交付和安装。 周围的人都很有礼貌。

The Carport Co. 回复2025-10-22

Thanks so much! We really appreciate you taking the time to leave this review. It's great to hear everything went smoothly from delivery to install, that's exactly what we're aiming for. Thanks for choosing The Carport Co.!

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Customer · 写过 7 条评价 · 已认证 · 体验于 2025-08-07 ·

不错的选择,谨慎选择

The Carport Co 的 Brody 很容易合作,并提供优质的客户服务,我建议使用他们。不过,我对他们销售的 Eagle 产品有一些保留。 Eagle似乎使用了指定范围内最轻规格的钢材,而我的安装体验并不好。但是,如果您在安装过程中留意这些事情并非常专心,您将会享受到最终的结果。

The Carport Co. 回复2025-10-17

We thank you very much for taking the time to leave an honest review that will help future customers and for choosing The Carport Co. for your project. We're glad you had a great experience with our sales manager, Brody.

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Jay R. · 写过 7 条评价 · 已认证 · 体验于 2025-08-13 ·

工作人员按计划准时到达

工作人员按计划准时到达。他们非常有礼貌,团队合作高效,在大约两个小时内建造了我们的车库。

The Carport Co. 回复2025-10-17

Thank you very much for taking the time to leave a review of your experience with The Carport Co. We're thrilled you were so happy with our installation crew and that we could exceed your expectations. Thank you again!

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Janice · 写过 1 条评价 · 已认证 · 体验于 2025-05-21 ·

满意的客户

准时到达,实际上提前了一个半小时。 在极短的时间内完成了工作,然后在我意识到之前就消失了。 一群很棒的人在安装我们的车库。 找不到他们的工作或产品有任何问题。 我们喜欢我们的车库,它是我们家的一个很好的补充,平衡了整个房产。 感谢您的美好体验。 会推荐给任何正在寻找车库的人。

The Carport Co. 回复2025-07-29

Thank you so much for the great review and for choosing The Carport Co! We are so happy your installation went well and hope to work with you again in the future!

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Customer from Texas · 写过 1 条评价 · 已认证 · 体验于 2025-04-08 ·

优质而专业的服务

业务开发部的布罗迪·斯通(Brody Stone)对权衡选项和订购的良好建议非常有帮助,并且非常专业地遵循订单流程,他在回答我的所有询问时也非常积极和支持。 工程部的杰西卡·阿尔梅达(Jessica Almeida)帮助准备和提交了该项目的所有必需文件。 我对所提供的服务完全满意。

The Carport Co. 回复2025-06-12

Thank you so much for the wonderful review! We are very thankful for your support and are grateful you chose The Carport Co. for your project.