The Carport Co. (thecarportco.com) has a 4.8 out of 5 rating on OK.one, based on 29 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; 18 of them were added in the last 12 months. Last updated 2026-08-10.
Easy interaction with sales. Installation crew did outstanding job and worked well on our project.
Reply from The Carport Co.2026-06-10
Bradley, it was a pleasure working with you on your 17x28 garage. Thanks for taking the time to leave a review and thank you for your business! We appreciate you!
R
Richard · 3 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
Everything went well
Everything went well. Lowest bid. American steel
Reply from The Carport Co.2026-06-10
Richard, thanks for taking the time to leave a review. We're glad we were able to come in with a high quality product at a competitive price. Thanks for your business!
I could not have been happier with the work crew that put up my 25x18 car port. They were friendly and did a fantastic job. Thanks so much.
Reply from The Carport Co.2026-06-10
David, we're glad you're happy with your 18x25! It was an absolute pleasure working with you and being able to earn your business. Thank you so much for the kind review!
Audrea,
Thank you so much for the kind words! We really appreciate you taking the time to leave us a review.
Making the process easy and enjoyable for our customers is what we're all about, so it's great to hear we met your expectations. We truly appreciate your business and hope you're enjoying your new carport.
If you ever need anything down the road, don't hesitate to reach out!
Best regards,
Brody Stone
Owner, The Carport Co.
Hi Nankoomar,
Thank you so much for the great review! We're thrilled to hear that your experience with us was hassle-free. That's exactly what we strive for with every customer.
We truly appreciate your business and hope your new carport serves you well for many years to come. If you ever need anything in the future, don't hesitate to reach out.
Thanks again for choosing The Carport Co!
Best regards,
Brody Stone
Owner, The Carport Co.
the workers were efficient and very courteous about cleaning up after themselves
Reply from The Carport Co.2026-03-23
Thank you so much for the great review! We're thrilled you're pleased with your carport and are glad to have you as a customer.
P
PERRY · 2 reviews · Verified · Experienced 2026-01-13 ·
★★★★★
Scheduling was not clear on information…
Scheduling was not clear on information delivered
Reply from The Carport Co.2026-04-16
Perry,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your business and value your honest input.
I apologize that our scheduling communication didn't meet your expectations. Clear, timely information is essential to a positive customer experience, and we fell short in this area.
We've been actively working to enhance our scheduling processes and communication over the past few months. Your feedback reinforces how critical this work is, and we remain committed to making meaningful improvements.
If you have any outstanding concerns about your order or if there's anything we can do to better support you, please don't hesitate to reach out to me directly.
We hope to have the opportunity to serve you again in the future and show you the improvements we're making at The Carport Co.
Thank you again for choosing us and for helping us get better!
Best regards,
Brody Stone
Owner, The Carport Co.
F
Frank · 1 review · Verified · Experienced 2025-12-11 ·
★★★★★
4 times rescheduled and nothing
I placed an order with carport co. On December 12th of 2025. Brody told me my carport would be installed on the 3rd week of January of 2026. I got a message from Susana a couple of days before my scheduled installation that they couldn’t install my carport because of the weather. I said okay I completely understand. Susana told me approximately in 2-3 weeks they would install my carport. 3 weeks came by and Susana told me they couldn’t come out because of the weather I said “okay”. I live in Iowa so I know it can get cold here. Susana then told me she wasn’t sure when they could come out but that she would send me a message. Approximately 2 weeks later she sent me a message saying that the guys will come on a Saturday. Friday came and Susana sent me another message saying that the guys weren’t going to come because their van broke down. She rescheduled my installation to Friday the 6th of March. I said okay it’s not like I can do anything about it. Thursday came and Susana then told me that the guys were not coming and that someone from the crew was going to call which they never did. I’m still waiting on the call from one of the guys from the crew. I will be leaving this review until they actually come and install the carport but as of right now I am very upset. This type of behavior is super unacceptable.
**** UPDATED review****
The installers did come today 3/12/26. They did install what I ordered. The only reason why I’m leaving 3 stars is because of my experience otherwise I would give Brody 5 stars because he actually did help me out.
Reply from The Carport Co.2026-03-13
Frank, thanks for taking the time to leave some feedback and for updating your review. I appreciate your patience throughout this process.
I want to sincerely apologize for the multiple reschedules you experienced. While weather delays in Iowa during winter are sometimes unavoidable, I understand that four reschedules, especially with the van breakdown and missed communication from the crew created significant frustration and uncertainty for you. That's not the experience we want our customers to have, and I take full responsibility for the lack of communication and coordination, I'm working with our manufacturer to improve communication and reduce delays with our customers.
Thanks for the kind words as well, I'm happy you were pleased with my service. Please reach back out in the future if there is anything else we can do for you.
Brody Stone
Owner
The Carport Co.
Cynda thanks so much for taking the time to leave us a review! We're thrilled you are pleased with the service of The Carport Co. and thank you for your support!
Carport is a great business to deal form purchase to completion
Carport is a great business to deal with. The three man work crew arrive at 11:30am and started straight. . to work. I showed them where to install the 14x35x12 carport. They truly worked as a team and at 3:15 we walked around the finished carport. The entire work site was clean.
Reply from The Carport Co.2026-02-12
We are so grateful for your business and are thrilled you are enjoying your carport. Thank you!
Although I did not go through with purchasing a carport at this time, every interaction I had with them was very professional.
Reply from The Carport Co.2025-12-15
Thank you for your review. We are thrilled to hear you had a great experience working with The Carport Co! We hope you have a warm winter and a merry Christmas!
Brody Stone
Sales Manager
(888) 293-5588 x 4
The Carport Co.
R
RONALD DAVIS · 4 reviews · Verified · Experienced 2025-12-10 ·
★★★★★
Installers did fast amazing work!!
Installers did fast amazing work. Very professional and friendly. At the end the area was picked up and cleaned. Great job!
Reply from The Carport Co.2025-12-15
Ronald, we can't thank you enough for taking the time to leave us a review of your experience. We're thrilled you're happy with your carport. Thank you for choosing The Carport Co.! Have a warm winter and a merry Christmas!
Brody Stone
Sales Manager
(888) 293-5588 x4
The Carport Co.
Hey Kevin!
I'm very sorry to hear you're having issues with a carport you ordered.
My name is Brody, I'm the Founder and Sales Manager of/at The Carport Co. I actually sent you a quote on September 16, 2025 at 11:08 AM Eastern.
Unfortunately, that's where our communication ended. Since you didn't submit your phone number we had no way to follow up regarding your inquiry.
It would appear you ordered your carport from a different company (no hard feelings!).
While we always welcome feedback from our customers, whether it's positive or negative, in this case, it seems you've got us mixed up with a different company. We would greatly appreciate you deleting your review and directing it towards whomever you're having issues with.
Kind regards,
Brody Stone
Sales Manager
(888) 293-5588 x4
The Carport Co.
Juan and his men did a outstanding job I enjoyed being out there with them.I like my new carport it looks outstanding and lowered the temp in my truck I should have gotten the carport alot sooner I have told family and friends about your company thank y'all so much
Reply from The Carport Co.2025-11-18
We're glad you like your carport, Ronnie! Thank you so much for choosing The Carport Co., and thanks for taking the time to leave a review that will help future customers!
The installer crew were awesome!!!! Sales did not know enough about product or size or adding, ant the girl on the phone needs to know more about product or let you talk to the designer
Reply from The Carport Co.2025-10-22
Thank you for the feedback, Jerry. We're glad our install crew exceeded expectations!
Regarding sales support - our sales team answered all questions during your initial phone calls. However, it appears that after placing your order, you may have been directed to our order processing department for additional questions. Unfortunately, they don't have the same technical knowledge as our sales team.
You've identified an important gap in our process that we'll address to ensure all customers know that technical questions and design inquiries should go directly to their assigned sales representative, not order processing.
If you have any remaining product questions, please don't hesitate to reach out and we'd more than happy to help. Thanks again for taking the time to leave a review and thank you for choosing The Carport Co.!
Great service. Quick delivery and installation. Courteous people all around.
Reply from The Carport Co.2025-10-22
Thanks so much! We really appreciate you taking the time to leave this review. It's great to hear everything went smoothly from delivery to install, that's exactly what we're aiming for. Thanks for choosing The Carport Co.!
Brody at The Carport Co is easy to work with and provides great customer service, and I recommend using them. I have a couple of reservations about the Eagle product they sell though. Eagle seems to use steel that is the lightest gauge within the specified range, and my installation experience wasn't great. But, if you're mindful of these things and very attentive during the installation, you'll enjoy the end result.
Reply from The Carport Co.2025-10-17
We thank you very much for taking the time to leave an honest review that will help future customers and for choosing The Carport Co. for your project. We're glad you had a great experience with our sales manager, Brody.
J
Jay R. · 7 reviews · Verified · Experienced 2025-08-13 ·
★★★★★
crew arrived on time as scheduled
crew arrived on time as scheduled. They were very polite and worked effectively as a team and built our carport in about two hours.
Reply from The Carport Co.2025-10-17
Thank you very much for taking the time to leave a review of your experience with The Carport Co. We're thrilled you were so happy with our installation crew and that we could exceed your expectations. Thank you again!
Arrived on time, actually hour and a half early. Completed work in stellar time and was gone before I knew it. Great group of guys installing our carport. Cannot find anything wrong with their work or the product. We love our carport and it is a great addition to our home, balancing out the whole property. Thanks for a great experience. Would recommend to anyone looking for a carport addition.
Reply from The Carport Co.2025-07-29
Thank you so much for the great review and for choosing The Carport Co! We are so happy your installation went well and hope to work with you again in the future!
Brody Stone of Business Development was very helpful to weight the options and good recommendations to order and very professional to follow through the process of the order, He was also very responsive and supportive in answerering all my inquires.
Jessica Almeida of Engineering was helpful to prepare and submitting all required documents for the project.
I am totally satisfied with the services provided.
Reply from The Carport Co.2025-06-12
Thank you so much for the wonderful review! We are very thankful for your support and are grateful you chose The Carport Co. for your project.