Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!
以上内容由商家自行提供，未经平台核实。The Kawaii Shoppu（thekawaiishoppu.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 131 条用户评价，属于活动与娱乐分类，口碑一般。67% 的评价为 4 星及以上，16% 为 1 星；商家回复了 90% 的差评；近 12 个月新增 13 条。数据最后更新于 2026-10-25。
The products are very accurate and so cute >.<. The team is very comprehensive and helpfull. Please be polite when you have a request. Have a great day.
Thank you so much for your review Clem, that's so kind of you. Kindness is everything! Here for you, The Kawaii Shoppu.
The customer service for this company is great! They responded to my emails quickly. The items are also of great quality and I will definitely buy again.
Diana, thank you for your kind review. We hope you love your new phone case.
Ok, so I bought my daughter a Christmas gift from here which developed a hole after one wear. It was disappointing but I have to say their customer service came through. I received a refund recently so would be happy to buy from here again. Thank you
Thank you so much JJ for your kind review. We hope you enjoy our shop :) If you need anything else, please let us know.
A dropshipping company! Sending from Aliexpress where the stuff is alot cheaper. For an example.a watch is 10 times more expensive at kawaiishoppu then Aliexpress. Avoid..
Dear Pernilla, If you have made an order and have an issue with it please let us know.
Great service, prompt shipping.
Thank you so much Maria for your kind review.
I still haven’t received my package Haven’t gotten a confirmation order nothing. What a scam!!
Dear Tiare, We can not find your name on our system or for any orders, and we have not received a contact from you. If something is wrong with your order we will help you. Please contact us as soon as possible with the email you used to make the order, if you have not received a confirmation, then you either have entered the wrong email or not completed the order. If you have contacted us we would have responded to you and helped you. Please contact us using the contact form on our website here: https://thekawaiishoppu.com/pages/contact-us
The shipping was decent and the product is cute.
Thank you so much Andi for your kind review. If you need anything, please let us know.
I love my purchase. I will be buying from this company again soon.
Thank you so much for your review Symone, it is very much appreciated. :)
Perfect, they arrived quickly with no problems. Thank you so much.
Thank you Marie, if you need help with anything let us know. :)
Got my packages delivered in a pretty good amount of time since I live in the United States. The clothing is very nice quality, as well as the plushie and the little lucky cats I got.
Hi Mike, Thank you so much for taking the time to leave a kind review. If you need anything pease let us know. Stay Kawaii 🌷
Customer service was beyond my expectations
Hi Patricia, Thank you so much for your kind words. It means a lot :) Happy to serve you.
Ok so here's the thing right. I just got an email from the shop asking me to review them here, regards to a bento box I ordered. The bento box is very cute, I enjoy it, no problems there. The thing is that I actually ordered two things from them, the other being some earrings. And I think that's a much more interesting review to write. So I ordered some earrings in pink. They arrived in orange. Very different from the pictures. Okay no problem, mistakes happen, we're all people. At the time I left a review on the review page of the shop, it was a three star review. After posting it, I noticed it didn't show at the top of the page. Then I noticed you couldn't filter for reviews at all. Interesting. Then I sent a mail over the shop's 'CONTACT US' page, which promises 24-48 hour response. A week passed. Nothing. (Aside from my bento box arriving too. It was perfect and I reviewed it with 5 stars since I figured out how to post reviews on products themselves. This review was up in seconds.) Then I decide to review the earrings themselves. Three star review, explaining both the missed color and lack of communication. I post the review. It doesn't show. There are six other reviews on this page (all 5 star) and the rating is 5.0, showing exactly 0 three star reviews (or any other stars) in their statistics. I refresh the page a few times. Nothing. Not great. I think I got an email response like a day later, saying they have no idea what happened with my initial contact. No problem, I send the pictures of the earrings as they arrived, I get a refund, standard stuff. The thing is. My three star review still isn't up. And the shop points which you earn by buying and reviewing a product had been taken away from my account, essentially pretending the purchase hadn't happened and punishing me for complaining about it. Now I was ready to just let this drop and not shop here again, but then I got this email and well, it got me thinking again and I started wondering: If my review wasn't published, how can a customer tell like what the percentage is of them getting an order right (six 5 star reviews) and them getting it wrong (unknown number, but at least one). So I decided that yes, I will review the store. It feels disingenuous to me to have this sort of relationship with ones reviews. I hope this information is useful to whoever might be thinking about shopping there.
Hi Lucija, We did not get your first contact, so not sure what happened there as we mentioned before, but once we heard from you we refunded you for the issue. The points you got for the purchase were removed, not for the review, because thats just how the system works if an order has to be cancelled or refunded, it can't tell the difference. We can add more points for you if you wish. Kind regards, Emmie
My boyfriend bought me a skirt awhile ago and it just hasn't came. I have no clue where it is or why I still haven't received it. I was hoping it would be here in time for an event but it was over a week ago. If you enjoy long wait times order from here!
Hi Moxxi, Please get in contact with us using our contact form so we can find out your order number as we do not have your name in our system, to check your order and see what has happened. Thank you so much.
My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also like their points system; it is fun and there are rewards when you sign up and start shopping.
Thank you so much for your kind review :)
It’s been lost in shipping for nearly a month now. I have been given three different shipping companies to use when tracking my package, and the first one broke after ten days, the second one says that my package is using counterfeit postage, and my third one stopped updating after two days. I have no idea where my backpack is and this point I fully believe it was never shipped and I just got scammed. An extra star because the customer service people I spoke to for updates were all lovely. EDIT: they sent me an email telling me to change this review because I got this product. It used to be two stars because I had to wait for multiple months to get this product, it took three different tracking numbers/sites to even know where this product was, and I didn’t get actual help until I posted this public review. Now it’s three stars because while the bag is big and holds my things, which include a book, a box of tarot cards, my wallet, and a couple of pins, the fabric is very thin and I can see bits of stray thread poking out of some seams. I don’t want to risk hanging it up or even putting too much in it and risk those loose threads actually being important instead of just leftovers. You also can’t put any keychains on certain zippers or else it will weigh it down and open the pocket while you’re using the bag. The side pockets are also very small and can’t stretch enough to hold my water bottle which is a 20 oz bottle— maybe that’s just an issue with my bottle. I don’t know. TLDR: the bag is serviceable but if you want something for school, get something else. Also count on waiting a few months and having no idea where your package is that whole time.
Hi Poppy, We only gave you one tracking number, to trace on three different websites. We have sent you two messages since then and we are investigating the issue with the postage. Meanwhile we have reshipped and you will be updated very soon. Thank you.
The skirt is pretty and perfect, just adjusted for my size. I can’t put 5 stars because the delivery was very very long for me. However, it’s all good.
Hi Soumia, Thank you so much for your review and so sorry if the shipping was delayed on your order. Please let us know if you need any further assistance.
The post delivery service was fantastic and the item ordered online - the Pink Wired Backlit Ergonomic Mouse, arrived in one piece without damage. Will order from this beautiful online shop again. Keep doing great work, you have my support! :)
Thank you so much for your kind words, Anastasia :)
Great prices. Very happy with the quality,packaging & shipping time. Highly recommended to buy from.
:3 Thank you so much for your review. Have a lovely weekend.
Fast delivery, packed with care and very nice products.
Thank you so much for your review Daniela. Let us know if you need anything. Have a lovely day.
Loved my items. (My granddaughter loved them). Will defo order again. Thank you Emmie - Rochelle, UK
Thank you for your review Rochelle. Wishing you and your granddaughter a lovely weekend.
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