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TheraNest by Ensora Health

63 条评价

4.163 条评价
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关于 TheraNest by Ensora Health

数据更新
网站
theranest.com
分类
电子与科技
所在地
United States · Birmingham
状态
待认证
近 12 个月
63 条评价
差评回复率
83%(5/6 条)
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TheraNest by Ensora Health靠谱吗?

TheraNest by Ensora Health(theranest.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 63 条用户评价,属于电子与科技分类,口碑良好。78% 的评价为 4 星及以上,8% 为 1 星;商家回复了 83% 的差评。数据最后更新于 2026-08-10。

用户怎么说

S
Sonya Thomas, LPC · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

互联网经常出去。

TheraNest by Ensora Health 回复2026-05-30

We're sorry to hear that! Connectivity issues can be really disruptive, especially in the middle of a session. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and we'll do our best to help figure out what's going on. Madison TheraNest by Ensora Health

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Shaena Lawyer · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

我希望能够回溯日期……

我希望能够在登录 theranest 时回溯文档日期并拥有默认的日历周视图。

TheraNest by Ensora Health 回复2026-05-30

Thank you for sharing this! Both of those are really practical suggestions and exactly the kind of feedback that helps us improve. We'll make sure it gets passed along to the right team. If you ever have more ideas, we'd love to hear them at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

M
Maureen Gieseler · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

我喜欢使用 Theranest

我喜欢使用 Theranest,我发现它易于使用和导航。

TheraNest by Ensora Health 回复2026-05-29

So glad to hear it! Easy to use and easy to navigate is exactly what we're going for. Thanks for sharing! Madison TheraNest by Ensora Health

D
Dishawn Evans · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

它流畅且易于使用。

TheraNest by Ensora Health 回复2026-05-30

Smooth and easy, just how we like it! Thanks so much for sharing. Madison TheraNest by Ensora Health

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Bruce Newton · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

易于导航以进行安排和...

易于导航安排和符号。所有东西都贴有标签并且易于访问。

TheraNest by Ensora Health 回复2026-05-29

This is exactly what we aim for! Scheduling, notes, and everything in between should be easy to find and easy to use. Really glad it's working that way for you. Madison TheraNest by Ensora Health

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Colleen · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

这个网站比 CareLogic 好得多

这个网站比我使用了十多年的 CareLogic 好得多。它并不完美,特别是当尝试将约会重新安排到另一天/时间或安排多个会话的约会时。

TheraNest by Ensora Health 回复2026-05-29

That really means a lot coming from someone with over a decade of experience on another platform! We hear you on the rescheduling and multi-session scheduling, those are areas we want to keep improving. If you ever want to share more about what would make it work better for you, we'd love to hear it at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

A
Aaron Frostick · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

整体高效。

很少出现日常或大局问题。 不记得上次遇到平台问题是什么时候了。 用户友好且全面。

TheraNest by Ensora Health 回复2026-05-29

Reliable, user friendly, and comprehensive. We couldn't ask for more! Thank you so much for sharing this. Madison TheraNest by Ensora Health

J
Jamie Connelly · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

总体而言,这些改进取得了……

总体而言,改进使一些事情或用户变得直观,我只是要求在改进与允许用户掌握当前存在的内容之间取得平衡。有时感觉就像不断追求对这样的系统感到“舒服”。

TheraNest by Ensora Health 回复2026-05-29

This is really thoughtful feedback and we appreciate you sharing it. Finding that balance between rolling out improvements and giving users the space to feel truly comfortable is something we think about. You shouldn't feel like you're constantly playing catch up. We'd love to hear more about your experience at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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Chelsea Bean · 写过 1 条评价 · 已认证 · 体验于 2026-05-07 ·

工单响应时间...

提交工单后等​​了很长时间才得到回复,2个多星期后仍未解决。缺乏与系统的整体通信。

TheraNest by Ensora Health 回复2026-05-29

We're really sorry to hear this. Two weeks without a resolution is not the experience we want for you and we completely understand the frustration. Please reach out to us directly at [email protected] (put 'Madison' in the subject line to route to me directly) and I will personally make sure your ticket gets the attention it deserves. Madison TheraNest by Ensora Health

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Leroy Parr · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

功能性

该系统易于操作,功能符合预期,并且可以轻松获得帮助。

TheraNest by Ensora Health 回复2026-05-29

Easy to operate, does what it's supposed to, and help is there when you need it. That's exactly what we're going for! Thanks so much for sharing. Madison TheraNest by Ensora Health

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mary jones · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

它易于使用

Theranest 对于我的业务来说很容易使用。

TheraNest by Ensora Health 回复2026-05-29

Really glad TheraNest has been a good fit for your business! If there's anything we can do to make your experience even better, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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Les Olson · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

贫穷的

可怜的、几乎不存在的支持人员。我不喜欢时间表更新、如何选择时间和服务。但是,你们公司一直都是这样。幸运的是,我已经让它对我有用,而且成本也很合理。文书工作对我和我的客户都有效。 Theranest 比我之前尝试过的要好。

TheraNest by Ensora Health 回复2026-05-29

Thank you for sticking with us and for being so honest. We're really glad the paperwork side is working well for you and your clients, and it means a lot that you've found TheraNest to be a good fit overall. That said, the concerns around support and scheduling are ones we take seriously and want to do better on. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I'll personally make sure your feedback gets to the right people. Madison TheraNest by Ensora Health

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Paulette Myers · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

沮丧登录

有时我无法登录 Theranest。其他时候,我可以登录并转到客户端表单,然后屏幕会变成空白并冻结。每次发生这种情况时,我都会点击 X 并重新登录。这需要付出一些努力才能让网站做出明显的响应。这是令人沮丧且浪费时间的。

TheraNest by Ensora Health 回复2026-05-29

We completely understand the frustration and we're sorry you're dealing with this. Having to log in multiple times just to get to a client form is not the experience we want for you. We'd really like to get to the bottom of what's causing this. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I'll personally make sure the right team looks into it. Madison TheraNest by Ensora Health

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Patricia Friedlander · 写过 3 条评价 · 已认证 · 体验于 2026-05-27 ·

Theranest 是用户友好的,它......

Theranest 用户友好,简化了初步评估和诊断。

TheraNest by Ensora Health 回复2026-05-29

Making the assessment and diagnosis process simpler is something we put a lot of thought into, so it's great to hear it's making a difference. Thanks for sharing! Madison TheraNest by Ensora Health

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Warren Washington · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

方便使用的

TheraNest by Ensora Health 回复2026-05-29

Always great to hear! Thanks so much for sharing. Madison TheraNest by Ensora Health

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Mildred Gonzalez · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

应用程序的各个方面都高效且易于...

应用程序的各个方面都高效且易于理解。

TheraNest by Ensora Health 回复2026-05-29

Efficient and easy to understand across the board, that's the goal! Thank you so much for sharing. Madison TheraNest by Ensora Health

K
Kenneth Speights · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

伟大的计划

TheraNest 程序易于操作,并且在记录时非常有帮助。每个部分中添加的下拉框有助于提供充分且完整的文档。

TheraNest by Ensora Health 回复2026-05-29

So glad the documentation features are working well for you! The dropdown options in each section are designed to make thorough documentation as quick and painless as possible. Really appreciate you taking the time to share this. Madison TheraNest by Ensora Health

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Vinell Saunders · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

IT 易于理解且易于...

IT 易于理解且易于使用

TheraNest by Ensora Health 回复2026-05-29

Easy to understand and easy to use, that's exactly what we aim for! Thanks for sharing. Madison TheraNest by Ensora Health

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Richard August · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

该软件和网站很容易...

该软件和网站易于使用。

TheraNest by Ensora Health 回复2026-05-29

Really glad to hear it! Thanks so much for sharing. Madison TheraNest by Ensora Health

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Edwinia Freeman · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

该系统是用户友好的

该系统是用户友好的,人工智能功能/布局也很适合检查您的进度笔记;并且选项卡很容易找到。

TheraNest by Ensora Health 回复2026-05-29

So glad the AI features and easy navigation are hitting the mark! Thanks so much for sharing. Madison TheraNest by Ensora Health