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TheraNest by Ensora Health

63 条评价

4.163 条评价
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关于 TheraNest by Ensora Health

数据更新
网站
theranest.com
分类
电子与科技
所在地
United States · Birmingham
状态
待认证
近 12 个月
63 条评价
差评回复率
83%(5/6 条)
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TheraNest by Ensora Health靠谱吗?

TheraNest by Ensora Health(theranest.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 63 条用户评价,属于电子与科技分类,口碑良好。78% 的评价为 4 星及以上,8% 为 1 星;商家回复了 83% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Janine Smith · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

改善用户体验

TheraNest 变得更加用户友好,这一点值得赞赏。

TheraNest by Ensora Health 回复2026-05-29

We appreciate you noticing! We're always working to make things better and it's great to hear it's making a difference. If there's anything else we can do to improve your experience, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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Cheryl · 写过 3 条评价 · 已认证 · 体验于 2026-05-28 ·

当索赔发生时我不会收到通知...

索赔被拒绝时我不会收到通知。我以为我会收到通知。我知道您经常看到这些错误消息,但我不知道它们的含义。我需要您的帮助来了解我应该采取哪些不同的做法才能让他们接受。

TheraNest by Ensora Health 回复2026-05-29

We are so sorry you've been dealing with this without the support you need. You're right that claim rejection error messages can be confusing and you should not have to figure them out alone. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I will personally make sure you're connected with someone who can walk through the errors with you, explain what they mean, and help get those claims accepted. Madison TheraNest by Ensora Health

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Thomas Schmidt · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

很棒的节目

TheraNest by Ensora Health 回复2026-05-29

Thank you so much. We're glad you think so! Madison TheraNest by Ensora Health

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Curtis Sheppard · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

易于导航

TheraNest by Ensora Health 回复2026-05-29

Easy navigation is always the goal — glad it's landing that way! Thanks for sharing. Madison TheraNest by Ensora Health

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Beverly Sanders · 写过 1 条评价 · 已认证 · 体验于 2026-05-01 ·

友好的

友好、友善且乐于助人

TheraNest by Ensora Health 回复2026-05-29

That means so much to us, thank you! We truly care about the people we work with and love hearing this. Madison TheraNest by Ensora Health

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Thomas Wissert · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

一旦你习惯了这个系统,它就是……

一旦您习惯了该系统,它就会非常用户友好

TheraNest by Ensora Health 回复2026-05-29

Getting comfortable with any new system takes a little time and we're glad it's been smooth sailing since! If there's anything we can do to make your experience even better, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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M Chase Levesque · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

用户友好并具有所有功能...

用户友好,具有我需要的所有功能!

TheraNest by Ensora Health 回复2026-05-29

User friendly and checking all the boxes, that's what we love to hear! Thanks so much for sharing. Madison TheraNest by Ensora Health

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Rose Bond · 写过 1 条评价 · 已认证 · 体验于 2026-05-18 ·

该网站很难导航...

该网站很难浏览。很多时候,我发布我的笔记只是为了让它们上传到我的评论中,但是当我返回公平网站时,它们并不在那里。我的一些客户没有收到即将到来的预约的通知,我也没有收到 90 天治疗计划的通知,而且我和我的办公室之间的沟通也不太顺畅。

TheraNest by Ensora Health 回复2026-05-29

We're really sorry to hear this. Missing notes, clients not receiving appointment reminders, and not being notified of 90 day treatment plans are all serious issues that directly impact your practice and your clients, and we completely understand the frustration. This is not the experience we want for you and we want to get to the bottom of it. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I will personally make sure you're connected with the right people to work through each of these issues with you. Madison TheraNest by Ensora Health

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Andrea Cook · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

帮助我的代表拿了...

帮助我的代表花时间深入研究并真正理解了问题,然后提出了一个简单的解决方案。

TheraNest by Ensora Health 回复2026-05-29

This is so great to hear! Taking the time to truly understand a problem before jumping to a solution is exactly the kind of support we strive for. We'll make sure the rep knows their hard work didn't go unnoticed. Thanks for sharing! Madison TheraNest by Ensora Health

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Marisa Ciaralli · 写过 3 条评价 · 已认证 · 体验于 2026-05-01 ·

市场上最用户友好的软件!

迄今为止,我使用过的大多数用户友好的软件,包括客户数据库以及管理我与客户的互动。非常有用!

TheraNest by Ensora Health 回复2026-05-29

Most user-friendly on the market, we'll take it! So glad TheraNest has been a great fit for managing your clients and keeping everything organized. Thank you for sharing! Madison TheraNest by Ensora Health

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Thomas Broyles sessions via Zo · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

易用性和重要性……

电子记录的易用性和重要性

TheraNest by Ensora Health 回复2026-05-29

Easy to use and built around what matters most — secure, reliable electronic records. Thank you for sharing! Madison TheraNest by Ensora Health

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Kathleen Cheslok · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

易于使用

易于使用。所有提示都非常清楚我应该做什么以及系统正在寻找什么。

TheraNest by Ensora Health 回复2026-05-29

This is great to hear! Clear prompts that guide you through the process are something we put a lot of care into, so it means a lot to know it's making a difference. Thanks for sharing! Madison TheraNest by Ensora Health

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KEITH IRWIN · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

相当不错,新升级后速度有些慢

总体而言,该程序和网站都很好,但随着最近的更改,它在我的计算机上似乎有点慢,有时似乎冻结了。我认为这些变化很好,但光标变成可点击的手指的速度较慢,所以令人失望。当我重新安排约会时,出现的故障比过去几年更多。

TheraNest by Ensora Health 回复2026-05-29

Thank you for the detailed feedback! We're glad the changes have been a step in the right direction overall. The slowdowns, freezing, and rescheduling glitches you're experiencing are not things we want you dealing with and we'd love to look into what's going on. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and we'll see what we can do to get those sorted out for you. Madison TheraNest by Ensora Health

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Connie Gray · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

TheraNest 用户友好。

TheraNest by Ensora Health 回复2026-05-29

Really glad to hear it! If there's anything we can do to make your experience even better, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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Kyle Scheyd · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

2026 年工作时保持积极态度

我喜欢他们制定的时间表,写得很好,非常有信心知道谁是客户和治疗师,并以姓名形式详细说明。我在 SLC 工作期间为我提供了很好的帮助。当点击员工按钮时,选项也非常可靠。知道谁被取消了,谁稍后加入等等。伙计们,继续努力吧。

TheraNest by Ensora Health 回复2026-05-29

This made us smile! Knowing that the schedule is clear, detailed, and actually helping you do your job better is exactly what we're going for. We'll keep it up! Thanks so much for the kind words. Madison TheraNest by Ensora Health

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Pamela Vass ASW · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

导航很容易

TheraNest by Ensora Health 回复2026-05-29

Really glad to hear it! If there's anything we can do to make your experience even better, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health

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Leathia · 写过 3 条评价 · 已认证 · 体验于 2026-05-25 ·

没有发现任何问题。

TheraNest by Ensora Health 回复2026-05-29

That's exactly what we like to hear! Thanks so much for sharing. Madison TheraNest by Ensora Health

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Nicole Detrick · 写过 1 条评价 · 已认证 · 体验于 2026-04-30 ·

在我的一次私人诊所中,我……

在我工作的一家私人诊所中,当最后一次更新发生时,它耗尽了我们客户的所有信用卡信息,我们必须联系他们每个人来重新加载它。不知道是我们注册cc的时候出错了还是什么?

TheraNest by Ensora Health 回复2026-05-29

Thank you for bringing this to our attention! We're really sorry you and your clients had to go through that — having to re-collect credit card information is a frustrating experience for everyone involved. We'd love to look into what happened to make sure it doesn't occur again. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I'll make sure the right team takes a look. Madison TheraNest by Ensora Health

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Patti B · 写过 2 条评价 · 已认证 · 体验于 2026-02-02 ·

从 Vantage 到 Stripe 的转变……

从 Vantage 到新的信用卡交易提供商 Stripe 的过渡过程并不顺利。我们收到的持续错误对资金筹集和我们的总体实践造成了干扰。程序的速度明显减慢,尤其是在收款时。

TheraNest by Ensora Health 回复2026-05-29

Thank you for sharing this. We hear you, and we're sorry the transition to Stripe has been such a disruptive experience. Errors and slowdowns during payment collection are the last thing you should be dealing with, and we understand how much that impacts your practice day to day. This is something we want to get to the bottom of. Please reach out at [email protected] (put 'Madison' in the subject line to route to me directly) and I'll make sure your concerns get in front of the right people. Madison TheraNest by Ensora Health

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Jeff Steer · 写过 4 条评价 · 已认证 · 体验于 2026-05-23 ·

很棒的资源

我已经使用 TheraNest 很长时间了,发现计费很容易。

TheraNest by Ensora Health 回复2026-05-23

Long-time users mean a lot to us, so thank you! We're glad billing has been smooth and easy. If there's anything we can do to make your experience even better, let us know at [email protected] (put 'Madison' in the subject line to route to me directly). Madison TheraNest by Ensora Health