The Ready State

Thank you, Raivis! We're grateful for the feedback and the support!

We're so glad to hear this Kelley! Thank you for your feedback. We're grateful :)

Thank you so much for the feedback! We're thrilled the content and videos are helping you make mobility a priority. We're grateful :)

We're glad you found it easy Guy! We appreciate your feedback. Thank you! :)

Hi, Ed Very sorry to hear of your bad experience. I've reviewed your support ticket history and respectfully what you've described isn't exactly what happened. After your last renewal, you reached out to support and you were given instructions on how to cancel. That cancellation didn't happen. When you reached out again after this renewal, you were again directed to the cancellation process and our support agent informed you that despite our refund policy, she would be happy to issue a refund for your recent transaction. She asked that you let her know when you had completed the cancellation but you never replied. I've confirmed that you've cancelled your subscription and gone ahead and issued you that refund. Again. Sorry for your bad experience.

We're glad to hear this Kristine! Thank you so much for the feedback - we're grateful :)

Thank you for the amazing feedback Amado! We're glad to hear the app is helping you! We're grateful to be part of your journey to feeling your best :)

Thank you so much for the feedback Christine! We're grateful :)

We appreciate your feedback Holger! Awesome to hear you're feeling great! We’re actively working on improving the app's technical performance and addressing issues like the login problem. Big updates are on the way, and we’re excited to keep making your experience even better!

Thank you so much Michelle for the feedback! We're grateful :)

Thank you so much for the feedback Kristen! We're grateful. Here's to moving better!

Thank you for the amazing feedback Cynthia! We're grateful. Enjoy tonight's gathering! :)

Thank you for the feedback Keith! We're grateful :)

Thank you for your feedback Marty! We're glad you found it easy to navigate. We're grateful :)

Hi Lisa! Thanks for letting us know. The peanut is actually made by combining the two lacrosse balls and tape we sent over. I know it’s not super obvious, so we sent you a video showing how to put it together. Let us know if you have any questions! As for the resistance band - we've already shipped it out, and it’s on its way to you now! Thanks for your patience! Feel free to let us know if you have any other concerns and questions :)

Thank you for sharing Joel! We're glad our team could assist you patiently - happy to help anytime! 😊

Thank you for the feedback, Carlo. We are planning to launch a full update of our app by the end of the year and that should solve the buffering issues you're experiencing!

Thank you so much for your feedback! We're glad the rollers are a great addition and your order arrived quickly. :)

Thank you for sharing your progress and for the feedback Kimberly! We're so glad to hear you're feeling better and regaining mobility. We're grateful. Keep up the great work! :)

Thank you so much for the feedback! We're thrilled to hear that it's helping. Wishing you continued progress and a full recovery! :)