The Shutter Store（theshutterstore.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 65 条用户评价，属于家居与园艺分类，口碑优秀。88% 的评价为 4 星及以上，5% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我所有的问题都得到了解答。 有人比预期早得多回复了电子邮件问题，然后在订购时还协助确保提供了我需要的东西。
Hi Perry, Thank you for your great review. We’re really glad to hear that your questions were answered quickly and that our team could support you throughout the ordering process to make sure everything you needed was included. Providing clear and prompt help is something we pride ourselves on. If you ever need anything else, we’re always here to help. Kind regards The Shutter Store Team
我收到一份包含两个百叶窗的订单。 一个比约定的设计尺寸大 1/16"。另一个百叶窗比约定的设计尺寸大 1/8"。 我于周六在规定的营业时间内给该公司打电话并留言。 他们没有回电话。 我周一早上发了一封电子邮件，他们没有回复。 我再次给星期三打电话，但无人接听，并发送了一封后续电子邮件。我也用了聊天功能，没有人回复。
Dear Maria, Thank you for taking the time to share your feedback, and we’re genuinely sorry for the frustration you’ve experienced. We understand how important it is for your shutters to fit perfectly, and we apologise if our communication didn’t meet your expectations while you were trying to reach us. Regarding the sizing issue, we’ve reviewed your order details as well as the video you kindly provided. While the measurements fall within our standard manufacturing tolerance, we absolutely want you to be happy with your shutters. For that reason, we’ve already arranged a full remake of the affected unit at no cost to you. Our team will continue to keep you updated throughout the process, and we’re committed to ensuring the final product meets your needs. If you have any further questions or would like additional support, please don’t hesitate to reach out — we’re here to help. Thank you again for your patience and for giving us the opportunity to put things right. Kind regards The Shutter Store Team
没有比这更好的地方购买百叶窗了。非常有礼貌和乐于助人的人像家人一样照顾你。在售前和售后提供帮助，并很乐意回答您可能遇到的任何问题。 很棒的经历。
Hi David, Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience and that our team made you feel well looked after from start to finish. Providing friendly, helpful support — both before and after the sale — is exactly what we strive for, so your kind words mean a lot. Thanks again for choosing us. Kind regards, The Shutter Store Team
到目前为止，这是一次积极的经历。我的窗户装饰很难测量（木质轮廓），但顾问伯尼斯使这项任务可行。我对交货日感到非常兴奋，对安装日也充满希望。我喜欢我的选择，尤其是木材染色选项。所有其他公司只提供白色百叶窗。我也很欣赏木材的选择。感谢您在整个过程中对我非常耐心。
Hi Bobbi, Thank you for sharing such a thoughtful review. We’re delighted to hear that Bernice was able to guide you through the measuring process and make things easier. It’s great that you appreciated the range of choices, especially the wood stain option. We’re excited for your delivery day too and confident you’ll love the shutters once installed. Thank you for trusting us and for your kind words about our customer service—we’re always here if you need any further support. Kind regards, The Shutter Store Team
该公司代理人知识渊博，信息及时，彬彬有礼，令人愉快。 Keomi（拼写？）及时通过电话回复了我。我在快门命令上犯了一个愚蠢的错误，她向我保证它会被纠正。总而言之，到目前为止我在公司的经历非常积极。我期待着收到我的新百叶窗。
Thank you Richard for your review. We are the only company in the US that calls on every single order to ensure our customer's success story. We appreciate the trust! The Shutter Store Team
共 65 条符合条件的评价