On their website, they said payment is at the following month but that is misleading. They actually asked for advance payment. They said if no advance payment, they could not secure the tutor slots for our child. We had few tutors with them. Most of the time, their invoice amounts were wrong and we had to spend time to correct them. When their tutors for my child all left, we wanted to ask for refund of the advance payment. After few months, we have not received the refund of few hundred dollars. The founder contacted me saying they would pay but after that, MIA.
It is very disappointing and annoying that they kept breaking their promises.
Do not sign up with them!
Tiger Campus is supportive and patient to the children
My son is an active boy and hard to take online classes.. However, Tiger Campus, the coaches are specialists for their own subjects and patient to the kid. My son understands coach's explanations deeply even though online class. Since my son have started and challenged Math Olympics in February 2025, we could obtain medals. His achievement has been proved Tiger Campus is really meaningful to the child and gives confidence and pride.
I booked classes for my son to learn coding and they gave him a trial. After that we paid for 8 classes. One day before he started his first class they informed us that the teacher he did the trial with was traveling. They kept changing the teachers and timings constantly even though we agreed on the teacher and timing before paying. I asked for a refund because the timings aren’t suitable for me. It has been one month and they still haven’t sent me a refund. Every week they tell me to wait. I wouldn’t advise anyone to book classes with them.
Hi I have been asking for a refund of one lesson which the tutor cannot match the schedule of my son.
It takes more than 3 months to chase but still not received any positive feedback
Responsive, flexible & provide good free trial tutorials with professional tutors. Online sessions significantly improved my kids' subjects understanding, interest & exam grades.
TigerCampus does bridge the students to the teachers, what is great is that they are willing to accommodate to searching the right tutors to the suitability of the students.
They are also very responsive & attentive through emails and texts especially Chatherine.
The tutors were always so kind and patient. On top of that, explanations were very well composed and easy to understand. I learned so much and understood more than i did at school.
Mr. Ashane was always prepared and willing to accomodate my needs with regards to the lesson plan. He was also adept at being able to break down the explanations to complex problems, and target my areas of weaknesses. Overall, I was able to become a better problem solver, and developed a more thorough understanding of concepts, which was crucial during my math exams.
So far my experiences with TigerCampus has been a quite the journey and i never really thought i would be making a new friend with my tutor haha, but from everything i've gone through so far the way of how they teach is very understandable and not too complicated compared to how different I was taught at school since I had a very hard time to understand various lessons. In other words, i'm very grateful to have Mr. Yue Lee as my tutor who has supported me every step throughout the sessions and getting to share different experiences with eachother, communicating in a way which was very different compared to my previous tutors. I think TigerCampus is a great place to learn about finding out your potential and confidence to push your way through boundaries that I myself wouldn't really think I would break through and again i'd like to say thank you to my tutor and TigerCampus staffs for making it possible.
Tiger Campus helped to find a best tutor for IB-Level Biology lessons. The tutor did a great job. The communication between Tiger Campus has also been really smooth. Overall, highly recommended !!
Tutor was very patient with my child, he provided extra work materials to complete outside of the lessons.The entire Maths lesson has improved my child knowledge and ability to confidently answer questions on the related lesson.Highly recommend.
A complete waste of time. I strongly advise parents not to waste their time on this platform. I enrolled both my daughters with the same math tutor at different times and on different days, yet both appointments were messed up.
The children were looking forward to the sessions, only to be let down by an irresponsible tutor. They waited in front of the monitor for 30 minutes, hoping the tutor would show up but no one did.
As parents, we teach our children the importance of keeping promises and being punctual but what message does it send when even the tutor can’t do the same?
TigerCampus 回复2025-05-26
Dear Chong Mei Shi,
Thank you for sharing your feedback. We sincerely regret the inconvenience your daughters experienced with the missed tutoring sessions, and we understand how disappointing this was for your family.
Please know that we promptly launched a thorough investigation as soon as we were made aware of the issue. Our team reached out to you to gather additional details, including the textbook information requested by the tutor, to better understand and resolve the situation. While we did not receive the requested information, we took immediate action by suspending the tutor involved to ensure this does not happen again.
Additionally, we offered a replacement tutor as a goodwill gesture, aiming to provide your daughters with the quality learning experience they deserve. We were hopeful to continue supporting your children’s education, but unfortunately, we did not receive a response to this offer.
At TigerCampus, we take punctuality and professionalism very seriously, and we are committed to delivering reliable and high-quality tutoring services. We appreciate your feedback as it helps us improve, and we remain open to working with you to find a satisfactory resolution.
Thank you for your understanding.
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