Tineco Intelligent Technology Co., Ltd.

Dear Customer, Thank you for your detailed and positive feedback! We are so glad to hear that your Cruiser handles carpet cleaning so effectively, especially with two German Shepherds at home, and that the self‑cleaning feature works like a dream. We also appreciate your kind words about our customer support team assisting you with the cleaning solution. Your trust in Tineco means a lot to us. Best regards, The Tineco Team

Dear Customer, Thank you for your wonderful review! We are thrilled to hear that you are absolutely in love with your Tineco Floor One S7 Stretch Steam and that it delivers on its promises – and even more. Your enthusiasm means a great deal to us. We truly appreciate your trust and support. Best regards, The Tineco Team

Dear Customer, Thank you for your feedback and for sharing your experience with your LiteVak. We are glad to hear that you like the product and appreciate its battery life, cleaning performance, and the helpful light feature. We have also noted your concern regarding the difficulty in finding the model number and accessing the registration gift. We take all feedback seriously and would like to assist you further. Please provide your contact details via the dedicated Trustpilot link, so that our specialist team can review your case and follow up with you directly. Best regards, The Tineco Team

Dear Customer, Thank you for sharing your positive experience with our support team! We are so glad to hear that we could quickly resolve the issue with your new vacuum and send you the replacement part within two days. It's wonderful that the video submission process made it easy for you, and we truly appreciate your kind words and your trust in Tineco. Best regards, The Tineco Team

Dear Customer, Thank you for your fantastic review! We are so glad to hear that your Tineco S9 Steam has been such a reliable workhorse and that you find it easy to use with a game‑changing self‑cleaning feature. We truly appreciate your trust and hope it continues to serve you well for a long time. Best regards, The Tineco Team

Dear Customer, Thank you for your thoughtful feedback! We are so glad to hear that your Go Mini has been extremely helpful for quick cleanups in small areas, especially in the bathroom. We also appreciate your suggestion regarding an extension piece – we always value customer input as we continuously look for ways to improve our products. It's great that it still gets the job done well for you. We truly appreciate your support and your trust in Tineco. Best regards, The Tineco Team

Dear Customer, Thank you for your incredible loyalty and passionate review! We are truly honored that you chose Tineco again, upgrading from your trusted S5 to the S9 Artist Pro. It's wonderful to hear how much you appreciate the larger water tank, the improved self‑cleaning cycle, and the combined vacuum and mop functionality. Your enthusiastic recommendation means the world to us, and we are so glad that the investment has been worthwhile for you. We deeply value your long‑term trust and support. Best regards, The Tineco Team

Dear Customer, Thank you for sharing such a heartfelt review! We are truly honored that your Tineco S9 Artist Steam has made mopping enjoyable for you, especially with the powered forward drive that reduces strain on your back. It's wonderful to hear that it handles pet hair, steam‑sanitizes the floor, and keeps your home clean for both your wife and your cat. Your enthusiastic recommendation means the world to us. Best regards, The Tineco Team

Dear Customer, Thank you for your positive feedback! We are delighted to hear that you had a quick and smooth experience with us, and that everything is running well. We truly appreciate your kind words and your trust in Tineco. Best regards, The Tineco Team

Dear Customer, Thank you for your wonderful review! We are so glad to hear that our customer service team has been consistently helpful with your orders and supplies, and that your multiple Tineco units – including the S5 and your new S7 Pro – make floor cleaning so effortless. It's fantastic that you no longer need to kneel down and that you enjoy cleaning more often thanks to the ease of use. We truly appreciate your long‑term trust and loyalty. Best regards, The Tineco Team

Dear Customer, Thank you for your helpful feedback! We are so glad to hear that you appreciate the 2‑in‑1 vacuum and mop functionality and the lightweight design of your Tineco. We also appreciate your suggestion regarding roller brush options for uneven floors – we always value customer input as we continue to improve our products. We truly appreciate your support and your trust in Tineco. Best regards, The Tineco Team

Dear Customer, Thank you for your awesome feedback! We are thrilled to hear that your Tineco has far exceeded your expectations and made housework so much easier for you. It's great to know that you find it powerful and effective in cleaning. We truly appreciate your support and your kind words. Best regards, The Tineco Team

Dear Customer, Thank you for your thoughtful review! We are so glad to hear that you love your Tineco and that it works great for quick vacuuming and mopping, especially with two active dogs at home. We truly appreciate your feedback and your trust in our brand. Your satisfaction means a lot to us. Best regards, The Tineco Team

Dear Customer, We are sincerely sorry to hear about the difficulties you have experienced over the past months regarding your replacement request. We fully understand how frustrating it must be to wait for a resolution for such a long time. We take your feedback very seriously and will conduct a thorough internal review of your case. We are committed to ensuring that all warranty processes are handled properly. Best regards, The Tineco Team

Dear Customer, Thank you for your enthusiastic review! We are absolutely thrilled to hear that you love your Tineco device so much. Your excitement means the world to us. We truly appreciate your support and trust in our brand. Best regards, The Tineco Team

Dear Customer, Thank you for your wonderful feedback! We are so pleased to hear that our support team was able to assist you effectively and that a simple filter cleaning got your cordless stick vacuum working perfectly again. It's great that you also took the proactive step of purchasing a spare filter for easy interchange. We truly appreciate your trust in Tineco. Best regards, The Tineco Team

Dear Valued Customer, Thank you for your trust and support, and for taking the time to share your experience with us. We are delighted to hear that you enjoy your Tineco product, and we also noticed your interest in upgrading to the steam mop version—this means a great deal to us. Regarding the rust issue on the dirty water tank that you mentioned, we have carefully noted it and are giving it our close attention. To better understand the specific situation, we have assigned a dedicated specialist to follow up on your case. They will contact you via email shortly to provide you with an update on our review progress. Please keep an eye on your inbox, including your spam/junk folder, so that you do not miss our communication. Should you have any questions, you are also welcome to reach out to us via email at any time. We appreciate your understanding and cooperation. Sincerely, Tineco Customer Service

Dear Customer, Thank you for your wonderful feedback! We are truly delighted to hear that your Tineco device has been life-changing and makes your daily cleaning so much easier and more effective. Your satisfaction means the world to us. We greatly appreciate your trust in Tineco. Best regards, The Tineco Team

Dear Customer, Thank you for your fantastic review! We are so happy to hear that your Tineco has been a game changer for your family, especially with small children and pets at home. It's wonderful that you find it super easy to use, lightweight, and effective. We truly appreciate your support and your trust in our brand. Best regards, The Tineco Team