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tomtoc

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135 条评价

4.2135 条评价
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关于 tomtoc

数据更新
网站
tomtoc.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
2 条评价
差评回复率
10%（2/21 条）
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+1 800 977 4929[email protected]tomtoc.com

商家自述

tomtoc is an innovative, tech-savvy, and fashionable design-driven brand dedicated to protecting your digital gear. We are committed to building products with the customer in mind, under the umbrella of high quality, functionality, protectiveness and custom made for the perfect fit. You can protect the tech you rely on and enhance a happy digital life on the go with tomtoc.Founded in 2016, tomtoc is committed to providing digital gear owners (DGOs) with best-in-class, innovative travel and storage solutions. tomtoc has received accolades and awards of NBC, Wirecutter, iMore and more for its dedication to quality, design, and customer satisfaction, further solidifying its position as a leader in the industry.

以上内容由商家自行提供，未经平台核实。

tomtoc靠谱吗？

tomtoc（tomtoc.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 135 条用户评价，属于商业服务分类，口碑良好。80% 的评价为 4 星及以上，12% 为 1 星；商家回复了 10% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-10-25。

用户怎么说

P
Peter美国 · 写过 2 条评价 · 已认证 · 体验于 2024-03-18 ·

A perfect carrying case for my new MacBook Air

I have a new MacBook Air and wanted a new briefcase to carry the Air. I looked high and low… this one was too big,that one was too expensive then I came across the Tomtoc. The case had the features I wanted and had a very attractive price point. The case arrived in just a few days. I went over the case looking at all the critical points and was very pleased. One feature I really liked was the storage area in the top “lid”where I can carry a couple of folders to meetings. I’m very pleased with my Tomtoc case and would strongly recommend the case to anyone.

V
Viktor Neuen美国 · 写过 2 条评价 · 体验于 2024-03-10 ·

Decent products but stitching can be improved

Enjoyed using TomToc but had some issues with their craftsmanship. Have tried their 40-liter backpack which ripped internally after using for a year. Also ordered the 26-liter bag and liked the aesthetics and fabrics used. But again, the stitching was done poorly leading to faulty crease and ruffles. The warranty service took a while to respond but they did eventually reply. They are strict about resolving only if you’d purchased through a “verified channel”. Best you purchase directly from their website.

tomtoc 回复2024-04-02

As a brand committed to prioritizing customer feedback, we apologize for any negative experience you've had. Additionally, we want to clarify that all products purchased through our official channels come with a one-year warranty, as promised. However, upon reviewing your communication history, we noticed that the purchase channel wasn't verified. To provide you with the best resolution, we kindly request your purchase proof. Your understanding and cooperation are appreciated, and we assure you that our team will verify the information promptly to offer you the most satisfactory solution.

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