Best support
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TopMediai stands out from other ai online websites by offering specialized AI audio, video and image tools tailored for content creators, enhancing their efficiency and productivity.
以上内容由商家自行提供,未经平台核实。topmediai.com(topmediai.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 272 条用户评价,属于媒体与出版分类,口碑良好。80% 的评价为 4 星及以上,15% 为 1 星;商家回复了 98% 的差评;近 12 个月新增 180 条。数据最后更新于 2026-10-24。
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I had the privilege of being helped by Lydia. She handled my situation with quickness and care. I would definitely recommend this company because of people like her.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I have experience to refound money 💴 Joel help me with that
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Ma dame Livia was dismantling the obstacles in repeating fashion to solve my problem. Thank her so much. I heard the Heavens scream her name...
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Had a ton of questions and my service representative for the music generator AI, Kathy helped me so greatly I was panicked about things and she just really made me feel at ease and did a wonderful job! I appreciate it and look forward to continuing my service with topmediai.com not to mention they really got a great music AI though ive not used it for lyrics I absolutely love using it to put my lyrics to sound. Thank you Kathy for the great service and thank you topmediai.com for the wonderful music generated and for having such a great support team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
A great product and even better customer support. The product does what I needed perfectly and made it much easier for me to create the content I wanted. I inadvertently signed up for multiple subscriptions which I did not realize immediately. I reached out to customer support. They were responsive and flexible about making adjustments to my multiple accounts and charges to date. They communicated clearly all the way. Highly recommend! Ada is awesome and made it all so easy!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Amazing app for producing creative songs. The customer support and especially Kathy was very helpful!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I was responded to rather quickly by a support team member named Iris. They were a great help and knew exactly how to fix my issue straight away.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
No experience
I apologize sincerely for this inconvenience. We could not find your email or refund request. Would you please tell me how did you contact us? Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem. Thank you for your cooperation.
Automated charge on my PayPal, I haven't purchased anything, reported to PayPal Edit: did a further check...they've been billing me since December 24... What the actual !!
I apologize sincerely for this inconvenience. We could not find your email or refund request. Would you please tell me how did you contact us? Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem. Thank you for your cooperation.
The application is really amazing and the customer service is so helpful & kind easy to contact with specially to Cathy ..
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Poor quality sound music generative. Too low credit for free. I recomand other tool. Don't waste your money.
We failed to find your order information according to this email. If you don’t mind, could you send us the detailed order information (order ID/ order receipt) you have received? Then, we will check if we can help you solve this problem.
Had a small problem with a new subscription, emailed the support team nd had a response within 24hours with a resolution thank you Joel for your help! Edit: After being asked to do a review from my first issue, I had a second issue after paying for more credit and its been 3 days and the only response I had was today which was basically ,"try again later". But it's still not working. Not really happy about this.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
DO NOT USE Initially, the service was very helpful, and they even provided credits when I encountered issues. However, after my subscription renewal, I began experiencing problems, such as a strange Suno ad appearing in my song generations. When I requested the code to cancel my subscription, instead of addressing my request, the service billed me unexpectedly for another subscription, even though I hadn’t reached my renewal date. This clearly indicates fraudulent practices! EDIT: They did refund me, however still not happy with the service provided due to the hassle and issues
Thank you for your feedback. We are sorry to hear that the program doesn’t work and you are not satisfied with our customer support. You can also reply to our customer representative. We are always ready to help you resolve this issue. Thank you!
I used Ai music, it's really good .(Creativity) and customer support (Joel)is also good.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
The actual AI for coming up with tunes to lyrics was fairly good. The separation of music from vocals was VERY POOR. You can still hear the vocals coming through. Your programmers need to write code that actually creates two seperate tracks one for vocals and one for music with the option of having them separate or together and the option of being able to download each one either separately or together. For someone who cannot write or record music but can write lyrics, this is essential. This is why I decided to stop my subscription. You also need a "Stop My Account" section on your site as I had to write an email to be able to stop my account...a fella named JOEL helped me with this. I will probably check abck now and then to see if anything has improved...
Thank you for your feedback. We are sorry to hear that the program doesn’t work and you are not satisfied with our customer support. You can also reply to our customer representative. We are always ready to help you resolve this issue. Thank you!
Quick response when I asked for my account to be deleted, so no complaints here.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Need a laugh?Top Mediali is a joke. In reading other reviews it seems many have same experience. They are non responsive and experts at finally “ they are sorry for any inconveniences”. Their response is boiler plate and further communication with them continues to generate an apology, but no effort to,address a question or a problem. Very very exasperating
Thank you for your feedback. We are sorry to hear that the program doesn’t work and you are not satisfied with our customer support. If it is a problem of our program, and we cannot fix it for you, we will process a refund as soon as possible. You can also reply to our customer representative. We are always ready to help you resolve this issue. Thank you!
App is good and easy to use. Had a bit of trouble canceling but Joel from the customer service team sorted it all within less than an hour of the ticket being raised.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
共 272 条符合条件的评价