Torro Funding

Thank you for the great review! We’re thrilled Joshua and the Torro team were able to get you funded quickly and easily! Please reach out to Joshua if you need anything!

Thank you for sharing such an incredible and heartfelt review. We're truly grateful that Josh and Derek were able to act quickly, provide a clear solution, and help you move forward with renewed stability and confidence, and we’re honored to have been part of such an important moment for your business! Please let us know if you need anything in the future!

Thank you for sharing your experience! We're delighted to hear that Gauge helped to make the funding process seamless. Please let us know if you need anything in the future!

Thank you for your thoughtful review! We're proud to hear that Derek's honesty, transparency, and commitment to helping you make the best decisions for your business! Please let Derek know if you need anything in the future!

Thank you for your wonderful feedback! We're delighted to hear that Devon's clear communication and guidance made the process smooth and successful, and we truly appreciate the opportunity to help you achieve such great results! Let Devon know if you need anything in the future!

Thank you for your review! Please let us know if you need anything in the future!

Thank you for sharing your experience. I sincerely apologize for the way my response came across. That was not my intention, but I understand why it felt dismissive, especially when you were simply trying to explain that the inquiry was submitted by mistake and asking to be removed from our list. We receive a high volume of inquiries and try to respond to everyone quickly, but that is not an excuse for a message that made you feel disrespected. I should have handled the situation with more care and empathy. I’m sorry for the frustration this caused. We will make sure your information is removed from our contact list, and we’ll use your feedback as a reminder to improve the tone and clarity of our communications going forward. I wish you the best with your grant search and appreciate you bringing this to our attention. Scott

Thank you for sharing your feedback. We understand your concerns regarding the final funding amount, how the total was presented, and the impact you feel the process had on your credit. Funding results can vary based on lender approvals, credit profile, underwriting, and other factors outside of our control. That said, we recognize the importance of clearly explaining what funding is newly obtained, what may already exist, and how totals are calculated so clients have a clear understanding of their results. We take this feedback seriously and will review the details of your file internally to better understand your experience and identify where communication could have been clearer. We will also honor your request regarding future contact. Thank you for bringing this to our attention. — The Torro Support Team

Thank you for your kind words! We're thrilled to hear that Joshua made the process simple and stress-free, and we're grateful for the opportunity to provide you with a great experience from start to finish. Please let Josh know if you need anything in the future!

Thank you for your thoughtful feedback! We're so glad Devon was able to help you navigate the challenges along the way and provide the professional support you deserved, and we truly appreciate your trust in the Torro team.

Thank you for your kind review! We're glad Joshua was able to help you secure a great deal, and we truly appreciate the opportunity to assist you with your business funding needs.

Thank you for your review! We are glad you had a great experience! Please let Josh know if you need anything in the future!

Thank you for the great feedback, we really appreciate you sharing your experience. We’re glad to hear Devon delivered such a fast, efficient, and responsive experience, and even exceeded expectations. That’s exactly the level of service we strive for. We’ll be sure to pass this along to him. We appreciate the recommendation and look forward to working with you again in the future. Torro Support Team

Thank you for taking the time to share your experience! We're thrilled to hear that Adam's commitment to follow-up made the process smooth and helpful, and we truly appreciate the opportunity to work with you!

We’re sorry to hear that your experience did not meet expectations, and we take feedback around professionalism very seriously. That said, we do want to clarify how our approval process works for anyone reading. Torro offers multiple funding solutions, but approvals are always based on two primary factors: verifiable business revenue and credit profile. These are standard underwriting requirements across the industry, not unique to our company. In this case, the business showed an average monthly revenue of approximately $1,452 and a credit profile in the 600–649 range. While we do our best to explore every available option, those metrics fall below the typical thresholds required for most funding programs, which can limit approval outcomes. We never intend to mislead applicants, and our goal is always to match each client with a product they can realistically qualify for. When a file falls outside of approval parameters, our team communicates that as clearly and quickly as possible so clients can focus on strengthening their profile and revisiting options in the future. We also take your comment about the interaction with our underwriter seriously. That’s not the standard we hold our team to, and we will be addressing that internally. If you’d like, we’re happy to revisit your file down the line once revenue or credit has improved, as those are the key drivers that will open up more funding opportunities. Torro Support Team

Thank you for taking the time to share this. We’re glad Joshua was able to provide clear direction and help you get started on the right path. Getting that initial guidance right is a big part of setting things up for success. We’ll make sure he sees this. If you need anything as you continue through the process, don’t hesitate to reach out. Torro Support Team

We take feedback like this seriously, but we also want to clarify several important facts for anyone reading. Torro does not misrepresent its services. Our startup and credit-based funding programs are clearly outlined from the beginning as a strategy that leverages personal credit to access 0% APR introductory credit cards. This is not a traditional bank loan product, and that distinction is explained in detail prior to enrollment. Before moving forward, every client is required to: • Review and sign a written agreement outlining the structure, risks, and fees • Complete two separate compliance calls confirming full understanding of the program • Acknowledge that personal credit will be utilized At no point is this process hidden or misrepresented. Regarding credit impact, any time multiple accounts are opened in a short period, there can be a temporary decrease in credit score due to inquiries, new accounts, and utilization. This is standard across all credit-based funding strategies and is also disclosed prior to moving forward. Many clients use this program specifically because it allows them to access capital without high-interest debt or daily payment obligations. As for fees, Torro operates on a success-based model tied to approvals and access to capital , not simply “getting credit cards,” but structuring approvals in a way most individuals are unable to achieve on their own. We understand that this program is not the right fit for everyone, and we never want a client to feel dissatisfied. However, it is inaccurate to suggest that the process was misleading when multiple documented steps are in place to ensure full transparency and informed consent. If you would like to discuss your situation further, we are happy to review your file and see what options may be available to support you moving forward. Torro Support Team

Thank you for the feedback, we appreciate you taking a moment to share. We’re glad to hear Adam made the process quick, efficient, and professional. That’s exactly the experience we aim to deliver. We’ll be sure to pass this along to him. If you need anything moving forward, we’re here to help. Torro Support Team

Thank you for the feedback, we appreciate you sharing your experience. We’re glad to hear Adam was thorough and able to give you clear, actionable steps for increasing your funding potential. Setting clients up not just for today, but for stronger approvals in the future, is a big part of what we focus on. We’ll be sure to pass this along to him. If you need help as you work toward those next steps, don’t hesitate to reach out, we’re here to support you. Torro Support Team