Trash Daddy Dumpster Rentals

Thanks Kaileiann! We have been renting roll-off dumpsters for a long time, and we hope that experience makes it a much better dumpster rental experience for our customers. You are great to work with, and we really appreciate the business! Thanks for taking the time to do this review for us.

Hey thanks Brian! We really appreciate the kind words. We have been in the roll-off businesss for a long time, and we feel that experience sets us apart from other companies and gives our customers a much better experience with a clear understanding of total costs and the process. We appreciate the business, and you taking the time to do this review for us. Thanks again!

Hey thank you Eduardo. We know that our experience in the dumspter rental industry really makes a difference in terms of customer experience, which is why we have over 700 5-star Google reviews. We always try to make things happen quickly and help our customers solve their problems as best we can. We truly appreciate your business. And if you need a dumpster anywhere else, we are looking forward to the next one!

Note: this customer openly told me he is trying to harm our company by posting multiple bad reviews, because he is unhappy with the cost based on material HE put in the dumpster. Please keep that in mind when reading this. Josh, while I can understand and sympathize with you being frustrated about extra charges, it is not appropriate for you to post false or misleading information on Google (or anywhere else). That’s actually a violation of those sites’ terms of service. I will work with any customer to try to help them out, IF they can be reasonable and fair. I have the recorded call where we clearly told you about the $95 per ton over 3 tons. Let me address the things you mention here: (1) Was charged $310.65 a week after the pickup. - This is not correct. It is true we charged you $310.65, but this was one charge, not a charge “per week”. The $310.65 charge was for the weight of the dumpster, based on what you put in it. The dumpster weighed 12,543 lbs (6.27 tons), and I sent you a copy of that weight ticket from the landfill to prove the weight was correct. (2) The price agreed upon was $769, tax included, for a two week rental and 3 tons of trash. – That is correct, plus $95 per ton over the 3 tons, which you and I discussed before you ordered. The $310.65 is the 3.27 additional tons of weight not included in the price. (3) The dumpster was nowhere near full with fence material. - This is not true. I have a picture (which I sent you) of the dumpster before it was picked up, and it is completely full, even over the top, with other material, on top of the brick you put in it. (4) I loaded all of it myself. There's no way it was over 6000 pounds. - This is not true, and you KNOW it’s not true, because when you ordered the dumpster you told us you were disposing of “a few wheelbarrows full of brick”. And when you and I talked on the phone after the dumpster was picked up, you again admitted that you put “several wheelbarrows full of bricks” in the dumpster. Brick is one of the heaviest types of debris, weighing 3,024 lbs per cubic yard. So the brick alone was most of the 6.27 tons. We discussed all of this before you ordered the dumpster, and you were clearly told exactly what it would cost. In addition, we put it in writing on the invoice you received at the time you scheduled. So I’m sorry for the extra charges, but all landfills charge based on final weight. Just so everyone reading this knows, it’s not common for any dumpster to go over the weight limit included in the price. But of course that depends on what the customer puts in it, and we don’t have control over what you choose to put in the dumpster. You can’t say something is a “scam” when we tell you the price up front, you agree, you fill the dumpster with heavy material, and then complain because you don’t like the expense that comes just as we told you it would.

Thanks Sanjana. I'm really glad to hear that about our service. We always try to make sure our service is "above and beyond". We appreciate the business, and we appreciate you taking the time to do this review for us.

Hey Hunter, Wow, thank you so much for the amazing review! We’re thrilled to hear that your experience with our dumpster rental in Dallas was off the charts! 🚛✨ Getting a roll-off to your construction site in 24 hours or less is what we aim for, and it’s awesome to know our drivers and customer service team impressed you. We’re especially glad to hear our drivers handled those tight spots like pros and treated your staff and the area with professionalism—it’s what we’re all about! We truly appreciate your trust in us and look forward to helping you on future projects. Just give us a call, and we’ll make it just as smooth next time! Thanks again, The Trash Daddy Team 🗑️💪

Thanks Ed. Our goal is to make dumpster rental simple for everyone, and we appreciate the business. Also, thank you for taking the time to do this review for us. We appreciate it very much.

Hey Gary. Thanks so much for the review. I'm really glad to hear everything was how you expected. If you ever need a dumpster rental in the future, just let us know. Thanks for taking the time to do this review for us!

Oh thank you Betsy for taking the time to do this review for us. We try hard to give our customers the best possible experience when renting a dumpster. We appreciate the business!

Oh thank you Sheri. That means a lot to us. You just give us a call if there is ever any issue. We work hard to keep our dumpster rental prices low everywhere and make it easy for our customers. Thanks for taking the time to do this review, and thank you for your business!

Oh well thank you for saying that. We appreciate you taking the time to do this review for us.

Hey thanks Jesse. Ya sometimes in this business things don't always run perfectly on schedule, but we definitely try to make it as smooth of a process as possible. We appreciate you taking the time to do this review for us, and we appreciate your business.

Thanks Eldon. Being in the dumpster rental business so long, we have ways of making sure our customers can get a dumpster when some other companies can't. Thanks for doing this review for us, and thank you for your business.

Thanks Marina ;) We appreciate the nice feedback. We work hard to make dumpster rental easy for all our customers.

You already left a similar review on Google. So clearly this review is not about "legitimate" feedback. Everyone reading this should understand this is an attempt to hurt a locally owned small business because you did not get what you wanted, just as you threatened you would do. It's very unfortunate that you choose to do this. It is true the dumpster wasn't delivered. As I explained to you, the landfills all across the city were closed due to high winds. That puts everyone's schedule behind (not just ours). In addition, we tell EVERY customer up front, at the time of their order, about the possibilities of delays, just like this, in an attempt to help our customers understand this business/industry. Schedules being delayed due to landfill closures from weather, or traffic accidents, truck breakdowns, or similar occurrences do not at all equate to "terrible customer service". We simply cannot control that, and we are honest with our customers before they order about these things. I'm sorry there was a delay, but leaving multiple bad reviews in an attempt to hurt a small locally owned company does not help your situation, or any future customers. We have over 100 5 star reviews, so I can say with absolute confidence that, even though sometimes there are delays outside of anyone's control, the vast majority of the time the dumpsters come on time, and the service is great. Don't take my word for it. Anyone reading this can read all of our 5 star reviews on our website.

Thanks for the feedback. We appreciate it!

Hi Cori. Thanks so much for doing this review for us. We really appreciate it and the business :)

Hey Shawn. We really appreciate you taking the time to do this review for us. We hope we make dumpster rental easy and convenient for all our customers. Thanks again!

Thanks Edward. We really appreciate you taking the time to do this review for us. We appreciate it very much!

Thank you Francine. We try hard to make dumpster rental easy for all of our customers. We really appreciate you taking the time to do this review for us. :)