企业入驻搜索写评价分类关于
简体中文English
家居与园艺

Treetopia

商家已认领

100 条评价

4.0100 条评价
写评价

关于 Treetopia

数据更新
网站
treetopia.com
分类
家居与园艺
所在地
美国
状态
待认证
差评回复率
87%(20/23 条)
是 Treetopia 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

We’re Treetopia®, where you can find the latest and greatest trends in chic, high-quality, colored Christmas trees. We also have an impressive collection of good ol’ fashioned green artificial Christmas trees. In fact, Treetopia® trees are so cool and camera-worthy, you’ve seen them in your favorite shows. So, whether you’re looking for something classy, sassy, sweet or funky, Treetopia™ trees are the perfect canvas to showcase your style and creativity.And don't think the only holiday we're talking about is Christmas. From Halloween to Easter and any celebration in between, we’ve got you covered. Get the party started with hot pink trees , red trees, gold trees, black trees, or even rainbow trees! Check out our Treetopia® designer collections, including black and white, brights, sparkling, pastels, gourmet, novelty, basics, and Halloween. With color and lighting choices to match your taste and shapes to fit any space, you can style your holiday your way with Treetopia®.

Treetopia靠谱吗?

Treetopia(treetopia.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑良好。21% 的评价为 1 星,差评比例偏高;商家回复了 87% 的差评。数据最后更新于 2026-09-04。

用户怎么说

Happy child

I love it and specially for my grandson who is has special needs a soon wakes up first thing turn on Xmas tree the light and colorful and bright colors made him happy and smile and make me happy too. I can’t wait for next year and I’m thinking to get different color for him Thx you for make my grandson happy

Very thin and not full liked pictured

The tree that I received was a bi disappointment. For the amount I paid for it, it should have been fuller, you could actually see through the tree even if the lights were on. I will never spend this much for a tree and it is of such poor quality. The only thing that was correct was the color. The tree was very thin and not full like pictured.

Treetopia 回复2022-01-02

We are sorry to hear that you were not satisfied with your recent purchase with us due to its fullness, Taketra. We value your feedback so we will surely take note of this so we can improve our services in the future and satisfy our valued customers like you. Please be advised that we endorsed your account to our team so expect an email coming from us for further assistance.

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY! I received my 4 ft candy apple red tree and there was nothing else in the box. No fuses, no extra lights, no booklet/paper .. nothing. The tree did not light up. Some of the clear hooks that hold the lights on were missing. An assumption was that I received someone else's return. After 3 emails with this company, I received 9 lights (with a white base on the bottom of the lights, not red - like the ones on my tree) and fuses five days after our initial contact. They were sent via regular postal service. Guess what? After trying the "new" 9 lights the tree STILL DOES NOT LIGHT UP. Horrible customer service.

Not easy getting a refund

Omg been a customer for many years spent lots of money. A 4’green tree was ordered and when it arrived the lower portion of the tree would not light. I called them and asked for either a return label or just a replacement on that part of the tree. Well they gave me a refund instead of paying for the return shipping which was ok with me. So seeing that I still wanted a lit tree I ordered another one and gave my card #. Well the rep.took my card billed me but never placed the replacement order. It’s plain as day what happened but instead of either sending me the tree or crediting my card they made me file a dispute with my credit card company What kind of cust.service is that?? And they stop answering my emails.Never ever again this place is horrible. After posting this I just got a canned response email apologizing and to contact them…blah blah bull crap

Treetopia 回复2021-12-19

We are sorry to hear about the experience you had with our team, Susan. We value your feedback so we will surely take note of this so we can improve our services in the future and satisfy our valued customers like you. Please be advised that we endorsed your account to our team so expect an email coming from us for further assistance.

Bait and switch tactics

We ordered an 8 foot spruce. The description stated it had a socket for a tree topper. It did not. CS kept saying it didn’t have a socket which it didn’t but they would not address why the description said it did. This is a basic bait and switch. Bad company with worthless customer service.

Treetopia 回复2021-12-17

We are sorry to hear that the features of the tree you received did not meet your expectations, Mitchell. We value your feedback so we will surely take note of this so we can improve our products in the future and satisfy our valued customers like you. Please be advised that we endorsed your account to our team so expect an email coming from us for further assistance.

I ordered a pink tree a few years ago

I ordered a pink tree a few years ago. I kept it stored in a bag and today when I took it out it had turned to an almost brown color and shed tons of needles. I was so disappointed and decided it was not worth putting up this year. I will be throwing it away.

Great tree great company

I had an amazing experience with Treetopia! From the selection to the delivery and even the ease of use. I’m very happy with my tree and will be a life long customer. The tree even came with a pink storage bag to match my pink tree!

Huge disappointment

Bought a cool pink Christmas tree in 2018. Used it twice. Didn’t put up a tree in 2020, as Covid dampened the Christmas spirit. Put the tree up this year. 70% of the lights don’t work. The entire bottom section doesn’t light. Half of the middle section doesn’t like. Some of the top section lights. Customer service said it sounds like a lighting malfunction. The customer service representative even encouraged me to go get a real tree, because I wouldn’t have to deal with a pre-lit tree with lights woven in to the tree branches. I don’t even know how to begin fixing this issue. 70% of the lights don’t work after three months of use. Don’t buy a tree from this place. Get a real tree, get separate lights. It’s just a huge waste of time and money and now this tree is going to wind up in a landfill.

Treetopia 回复2021-12-07

Thank you for your feedback and we apologize for the lighting issue you have encountered with your tree, Tony. This is not the experience that we want you to have as a valued customer. Please be advised that you will receive a call or an email coming from one of our customer representatives to make sure you are properly assisted with your concern.

Beautiful Tree Upgrade

Of all the trees we've had over the years, this was by far the easiest to install.It was the perfect upgrade to our old white tree. The branches are so beautifully colored & full, which means are white tree is the perfect centerpiece for our "hygge wonderland" theme. And the foot pedal... GENIUS!

Wonderful experience ordering my tree!

Ordering and receiving my tree from Treetopia has been such a wonderful experience! I recommend reaching out to customer support if you have questions about any products. I had many questions regarding the delivery of my Christmas tree and how to set it up; every person I spoke with at Treetopia gave me helpful information and made ordering my new tree a very positive experience!

大家还看了

Tenleiyen
Swesocks
Fame Marketing and Trading LLC
Katia & Bony
Whatsonyourwall
Pata Life Morefine2.1Leather World Technologies