Hi Matt,🥰
Thank you for your feedback — we're sorry to hear that the boxers did not meet your expectations.
This is not the experience we want for our customers.
I have reached out to you at [email protected] so we can better understand what went wrong and find a suitable solution for you.
Kind regards,❤️
Sandra, Trendhim
Hello Alex,😊
Thank you for your feedback, and I sincerely apologize for the delay in receiving your order. I completely understand your frustration—when you place an order, you expect it to arrive promptly, not remain in transit.
I’ve personally reviewed your tracking details for the order placed on March 16th. It shows that the package arrived in the U.S. quickly but is currently experiencing a delay within the USPS network. The latest update indicates it was processed through the Chicago, IL Distribution Center.
While delays like this are understandably frustrating, the good news is that the parcel is still active within the system. I’ve also just reached out to you via email so we can keep a close eye on this together. If there are no new updates soon, I will make sure we find a suitable solution for you.✨
Thank you very much for your patience while we work to resolve this.
Warm regards,❤️
R
Roy · 写过 2 条评价 · 已认证 · 体验于 2026-04-03 ·
★★★★★
品质优良
质量很好。这些包非常适合我女儿的手镯。她喜欢它。谢谢你们,罗伊。
Trendhim 回复2026-04-06
Hi Roy! 🤗
Thank you so much for your review and for awarding us these amazing 5 stars! ✨
Your satisfaction is what motivates us every day.
We cannot wait for you to visit us again 🙌.
Marcela , Trendhim
A
Alan · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·
★★★★★
产品外观漂亮
外观漂亮的产品。
我很高兴。
Trendhim 回复2026-04-06
Hi Alan ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Alina, Trendhim
Dear William, 👋
Thank you for sharing your feedback. I am very sorry to hear that the tie you received wasn't the width you were expecting! 👔
This specific model is designed as a 6 cm (2.4") slim tie, which is a more modern cut compared to a traditional wide tie.
We want to make sure you have the exact style you ordered. I have just reached out to you via email so we can look into the product dimensions together and find a solution for you right away.
Warm regards, ❤️
J
John Pino · 写过 2 条评价 · 已认证 · 体验于 2026-03-31 ·
★★★★★
你们的素质非常好……
你们的产品质量非常好
Trendhim 回复2026-04-03
Hi John 😊
We appreciate the time you took to let everyone know about your shopping experience 🥰.
THANK YOU for your support!
Until your next visit : 💙💙💙.
Emil, Trendhim
Hello Jorge,
Your incredible feedback fuels us! 🚀 Thanks for sharing it with everyone. We hope to see you back in the shop for more fabulous finds! 🛍️
Have a wonderful day 🌞
Leslie, Trendhim
J
James R Degree · 写过 1 条评价 · 已认证 · 体验于 2026-03-27 ·
★★★★★
很棒的产品
Trendhim 回复2026-03-31
Hi James 😊
Your review means the world to us! We can not wait for your next visit 💙
Have a great day!
Alina, Trendhim
Dear Shane Peterson, 👋
I am sincerely sorry to hear that your order did not arrive in time for your event. I completely understand how disappointing it is to have to find a local alternative when you were counting on your delivery. 😢
Looking into the tracking, I can see your order arrived in 9 business days. While this is very close to our estimated 6–8 business day window, I realize that even a small delay can be a big problem when you have a specific deadline.
I have just sent you a personal email to the address associated with your order so we can discuss how to make this right for you.
Thank you for your patience!
Warm regards, ❤️
H
Humberto Lima · 写过 1 条评价 · 已认证 · 体验于 2026-03-24 ·
★★★★★
我按照描述收到了购买的商品
我按照描述收到了我购买的产品,包装完好,速度非常快。我对它的质量以及它戴在手腕上的舒适度感到满意。
Trendhim 回复2026-03-27
Hello Humberto! 🤗
We read your review and we are over the moon!🌙
We look forward to your next visit and wish you a lovely day!
Sandra, Trendhim
N
NYCarl · 写过 2 条评价 · 已认证 · 体验于 2026-03-23 ·
★★★★★
品质出奇的好
令人惊讶的是质量好,价格好。
Trendhim 回复2026-03-26
Hello Carl !💛
Thank you so much for choosing Trendhim and for your five stars ! ✨
Looking forward to growing your Trendhim collection, 🛍️
Jessica, Trendhim
Hi Juan! 😊
Thank you so much for your review and for being a loyal Trendhim customer! We’re thrilled to hear that your ordering experience has been seamless and that you’ve enjoyed your previous purchases. 👔✨
We’re sorry to hear that the color of the orange suspenders wasn’t exactly as expected — we always strive to make our product photos and descriptions as accurate as possible, but sometimes lighting or screens can make colors look different. 🎨
If you’d like, we’d be happy to help find a pair that better matches the “true orange” you’re looking for. Please feel free to reach out to us at [email protected]
— we’ll make sure you get a pair you’ll love! 💛
Warm regards,
Nélia, Trendhim
Hi Hamid 😊
We appreciate the time you took to let everyone know about your shopping experience 🥰.
THANK YOU for your support!
Until your next visit : 💙💙💙.
Nevila, Trendhim
C
Colin Holmes · 写过 1 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
爱它
喜欢这个背包,正是我所期望的。材质很好,我喜欢所有的口袋。邮件很快就到达了。
Trendhim 回复2026-03-16
Hi Colin 😊
Your review means the world to us! We can't wait for your next visit 💙
Have a great day!
Polina, Trendhim
Hello Jose ! 🤩
Your review gives us good vibes!🎉
Thank you for being an awesome part of Trendhim! 🙌
We’re already looking forward to your next visit.
Nélia, Trendhim
G
Gary Sinclair · 写过 1 条评价 · 已认证 · 体验于 2026-02-23 ·
★★★★★
我对收到的产品很满意
Trendhim 回复2026-02-26
Hello Gary !💛
Thank you so much for choosing Trendhim and for your five stars ! ✨
Looking forward to growing your Trendhim collection, 🛍️
Karine, Trendhim
Hi Edgardo 😊
We appreciate the time you took to let everyone know about your shopping experience 🥰.
THANK YOU for your support!
Until your next visit : 💙💙💙.
Amllel, Trendhim
M
Marcus Reed · 写过 1 条评价 · 已认证 · 体验于 2026-02-20 ·
★★★★★
我喜欢我的 Lucleon trendhim 手表
我喜欢我的来自 trendhim 的 Lucleon 手表,他会购买更多
Trendhim 回复2026-02-26
Hi Marcus 😊
We appreciate the time you took to let everyone know about your shopping experience 🥰.
THANK YOU for your support!
Until your next visit : 💙💙💙.
Nélia, Trendhim
Hello,
We’re sorry to hear that the watch arrived with a dead battery 😔 That’s certainly not the experience we want you to have.
We can see that we’re currently waiting for the requested documentation so we can proceed with the complaint and resolve the matter for you as quickly as possible.
As soon as we receive it, we’ll take the next steps and make this right.
Thank you for your patience — we look forward to helping you update this review 😊
Trendhim, Celia ☀️
S
Steph · 写过 1 条评价 · 体验于 2026-02-20 ·
★★★★★
扣环磨损一次后就断了
扣环磨损一次后就断了。该公司不会发送替换扣来修复。对于这些价格,我期望更好的质量和客户服务。
Trendhim 回复2026-02-26
Hello,
We’re very sorry to hear that the clasp broke after just one wear 😔
We completely understand your expectation — especially at this price point, this should not happen.
For watches in this category, we need to have the item returned so we can properly examine what went wrong. This allows us not only to resolve your case correctly, but also to investigate the issue internally and improve our products to prevent similar situations in the future.
Unfortunately, we do not stock spare parts such as individual clasps, which is why we’re unable to send a replacement part separately.
That said, we absolutely want to make this right and ensure a proper solution through our return and inspection process.
Thank you for your feedback — it helps us maintain and improve our quality standards.
Trendhim, Celia ☀️