交易有点复杂,因为买家失踪了大约3天。客户支持也花了一段时间才回复,他们基本上告诉我必须等到买家回复。
我给 4 星是因为我认为 Trestiq 应该让双方从交易开始的那一刻起就更加负责,所以这样的情况不会拖延下去。
也就是说,其他一切都很好,最终我能够成功完成交易。买家后来说,他们那三天没有互联网连接,所以……是的。
Trestiq 回复2026-05-03Thank you for taking the time to share your experience and for the 4-star review.We’re sorry the transaction felt more complicated than it should have due to the buyer being unresponsive for several days. While Trestiq provides a structured transaction environment and support throughout the process, we cannot directly force either party to respond or take actions on a specific schedule - especially when circumstances outside the platform (such as connectivity issues) affect communication.
That said, your feedback is valid and appreciated. We agree that transactions should not drag on when one side goes inactive, and we’re continuously improving the flow to encourage responsibility from the moment a transaction starts. This includes clearer expectations, stronger reminders, and process improvements to reduce delays whenever possible.
We’re glad to hear that everything ultimately concluded successfully, and we appreciate you helping us identify where the experience can be improved. If you’d like, please contact our support team with your transaction reference so we can review the case and use it to improve our handling of similar situations.
Thank you,
The Trestiq Team