Auri Nutrition

Hi Kyle, We’re really sorry to hear about your experience and appreciate you sharing your concerns. Subscription orders only generate if that option was selected at checkout, but we completely understand how frustrating it can feel if the renewal wasn’t expected. We’ve requested a bit more information so we can look into your account, and you’re always welcome to reach out to us directly at [email protected] so our team can assist you securely. We’re also sorry to hear the product didn’t meet your expectations. Everyone’s experience with functional mushrooms can vary, and we appreciate you giving Auri a try.

Hi Kirsten, We’re sorry for the frustration and appreciate you reaching out. We received your message and replied on November 26 and again on November 27 with our account findings and confirmation that your request has been taken care of. If you haven’t seen our emails, please check your inbox as well as your spam or junk folder. If you still need any help, feel free to email us at [email protected] and our team is here to assist.

Hi Tammy, We’re sorry for the trouble you’ve experienced and appreciate you reaching out. We’ve already replied to your emails regarding your return inquiry, so you may want to check your spam or junk folder in case our responses landed there. Once you see our message, we’ll be able to guide you and help resolve your concern as quickly as possible. If you still can’t find it, please feel free to reach out again at [email protected] and our team is here to help.

Hi John, We’re sorry to hear about your frustration and appreciate you reaching out. We did respond to your emails, and your cancellation request was processed on November 14. If you didn’t see our confirmation, it may have landed in your spam or junk folder. Should you need any further assistance, please feel free to email us at [email protected] and we’re here to help.

Hi Gaddo, We’re sorry to hear about the trouble with your order. The products you mentioned — the Auri Natural Wellness Diffuser and Herbal Purifier — aren’t from our company. We only offer Super Mushroom Gummies® and other functional mushroom products. It looks like your purchase was made from a different brand that shares a similar name. We recommend reviewing the seller information on your receipt or transaction details to confirm. If you ever need help with an Auri Nutrition order, please feel free to reach out to us at [email protected] and our team is here to help.