Most reviewers were somewhat happy with their experience overall. Consumers find the platform fun, quick, and engaging, appreciating the smooth user experience when taking the test. Many people enjoy the immediate feedback and find the process of answering questions quite straightforward and interesting. Individuals often mention that the assessment provides a fun challenge and keeps them entertained during their free time.
However, some customers also noted unexpected issues with ongoing payments and surprise charges. Reviewers frequently mentioned being charged recurring subscription fees without clear advance warning after paying the initial small test price. People expressed frustration regarding unexpected charges and the difficulty of preventing these automated renewals.
I don’t want to get charged a monthly fee for a subscription. I too thought it was a one time fee. Please cancel my subscription!
Tryinnerly 回复2026-08-19
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Interesting but I was disappointed in many of the comments. Curious to see where it goes from here.
Tryinnerly 回复2026-08-19
Thank you for your feedback. We appreciate you sharing your thoughts with us. If you have specific concerns or suggestions about your experience, please don't hesitate to reach out to our support team at [email protected] – we'd be happy to help.
Just a newb but, it's like the 7th or 8th IQ test I've taken and, this one seemed to be methodical. Where the others were sporadic at best. So overall it's been a good experience from front to back.
Tryinnerly 回复2026-08-18
Thank you for your feedback. We're glad to hear that you found the test methodical and had a good experience with us. If you ever need any assistance, please feel free to contact our support team at [email protected]
I just discovered a charge from this site that I absolutely did NOT authorize. Fraudulent site. Unscrupulous business practice. BAD BUSINESS. Report them when you can, do not be scammed.
I've never heard about TryInnerly before and don't know anything about them. I also know what trials are [I am not stupid and quite well-educated] and know what that entails. There was no such thing. I ALSO reached out asking to reverse the charge but NEVER heard back.
I rec'd NO email confirmations whatsoever [whc you normally do after a purchase/sign up]. I would've caught it right there but instead I got absolutely NOTHING. All I see is a charge.
Tryinnerly 回复2026-08-18
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Felt like was pretty accurate. Used more to get a feel for cognitive function.
Tryinnerly 回复2026-08-18
Thank you for your feedback. We're glad to hear that you found the test accurate and helpful for assessing your cognitive function. If you ever need any assistance, please feel free to contact our support team at [email protected]
I took an IQ test for £0.99 and then found money had left my bank a few days later. I had n idea I was entering into a subscription. Hidden subscription of £34.99 /month
Attempted to cancel subscription, but site claims there is an error so you can not cancel.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
We're sorry to hear that you encountered an error when attempting to cancel. Please contact our support team at [email protected] so we can review your case and assist you.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Absolute scam.
See other remarks on this site. 5 star reviews must be sponsored, I cannot imagine otherwise.
If you think my comments are too harsh, change your procedures and communication methods
Tryinnerly 回复2026-08-14
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
I paid 99c for their IQ test. Then, over a month later, I got a charge for $39.99. When I paid for the test there was no indication that I was signing up for a subscription. I have received no emails, invoices or receipts from them. When I contacted them, they told me I did not have an account with them.
Tryinnerly 回复2026-08-18
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Took an IQ test online, supposed to cost £0.99, didn't notice in the small print the clause about agreeing to a monthly subscription unless you opt out cost me over £100 before I realised. No chance of a refund for over 3 months of unused subscription. Moral of the story don't do online tests and check terms and conditions, before giving your card details. Dear lesson to learn at age 75.
Further reached out to their customer support request a refund, after the response below only to receive immediate automated response, as basically there is no chance of getting a refund, legalised robbery in view.
Tryinnerly 回复2026-08-18
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
This is not valid, Don't waste your time and money.
Tryinnerly 回复2026-08-14
Thank you for your feedback. We're sorry to hear about your experience. To better understand your concern and assist you, please contact our support team at [email protected] so we can review your case and help resolve the issue.
Thank you for your feedback. We're glad to hear that you found the information valuable. If you ever need any assistance, please feel free to contact our support team at [email protected]
Thank you for your feedback. We're glad to hear that you enjoyed the challenges and found them accurate. If you ever need any assistance, please feel free to contact our support team at [email protected]
The company are tricksters. The platform lures you into completing some tests , which I did not complete. as I did not want an account . I was offered a report for $0.99 but they have taken £34.99 and they reject my request for cancellation and refund.
Tryinnerly 回复2026-08-14
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Site was easy to follow. Gave lots of information on what you did and what can be done to improve yourself.
Tryinnerly 回复2026-08-14
Thank you for your feedback. We're glad to hear that you found the site easy to navigate and that the information provided was helpful for your self-improvement journey. If you ever need any assistance, please feel free to contact our support team at [email protected]
Paid 99p for results of IQ test (stupid me). This signed me up for an expensive subscription with no way of cancelling. My bank helped.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
I've tried to use it for tests and they collected more than 40€ on my bank account without any agreement.
They lie and say they are not responsible and never take your money. Just miserable people just avoid it/them absolutely!!!!
Tryinnerly 回复2026-08-11
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Somewhat disjointed on my phone. What subscription?
I was unable to read the complete assessment, as the video that directed ne into the test maintained the top half of the screen. I switched to a different app and then back and the assessment was just gone. I looked and looked for a subscription or terms before sending my $0.99, but saw no indicator. My only clue that I had been enrolled in something was the fact that I had to set a password and later the information here, in the reviews, where, upon my first sign in, I was immediately directed. I am still trying to locate the rest of my evaluation. Thank goodness I took a screenshot. Elsewise, I would not have found my way back to the site. It feels a bit mis-direct-ish. There was no mention of a subscription that I could find. Buyer beware.
Tryinnerly 回复2026-08-11
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
We're sorry to hear that you experienced technical difficulties with the assessment display on your phone and that you had trouble locating your results. Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
To access your report, after logging in, please navigate to: Tests → View Report
Not surprised at my 119. What did surprise me was one of the people that came out the same. President John Fitzgerald Kennedy! My rating is lowered because I DO NOT WANT RECURRING CHARGES. Which seems to be a major complaint, $.99 seemed fair to me but I wonder what else will be tacked on!
Tryinnerly 回复2026-08-10
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
Thank you for your feedback. We're glad to hear that you found our cognition test quick and useful. If you ever need any assistance, please feel free to contact our support team at [email protected]
Well… this was embarrassing. 😂
I took this IQ test expecting it to confirm what I already suspected—that I wasn’t exactly winning any brain competitions. 🤣 But apparently I owe myself an apology because I scored a 122! 😳🧠
So basically, I went in to prove I was dumb and accidentally proved I’m actually pretty damn smart. 😂
Now I’m sitting here questioning every questionable decision I’ve ever made because apparently the brain was never the problem! 🤣🤣
5 stars from me! ⭐⭐⭐⭐⭐
Would absolutely recommend if you want to humble yourself… or accidentally discover you have a few more brain cells than you gave yourself credit for. 😂
Tryinnerly 回复2026-08-10
Thank you for your feedback! We love hearing that the test gave you such a pleasant surprise. It's wonderful that you discovered more about your cognitive abilities, and we're thrilled the experience was both fun and enlightening. If you ever need any assistance, please feel free to contact our support team at [email protected]
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