Most reviewers were somewhat happy with their experience overall. Consumers find the platform fun, quick, and engaging, appreciating the smooth user experience when taking the test. Many people enjoy the immediate feedback and find the process of answering questions quite straightforward and interesting. Individuals often mention that the assessment provides a fun challenge and keeps them entertained during their free time.
However, some customers also noted unexpected issues with ongoing payments and surprise charges. Reviewers frequently mentioned being charged recurring subscription fees without clear advance warning after paying the initial small test price. People expressed frustration regarding unexpected charges and the difficulty of preventing these automated renewals.
Although like many of the reviews I was charged unknowingly a monthly subscription for two months I did manage successfully to get the payments refunded. When I eventually chatted online to a real person I received exceptional service!
Tryinnerly 回复2026-07-30
Thank you for your feedback. We're glad to hear that your issue was resolved quickly and that the refund process was handled smoothly. If you ever need any assistance, please feel free to contact our support team at [email protected]
Unauthorised exorbitant deductions of £30.88 instead of £0.39 only!! ions of £30.88 instead of uh
The sum amounts of £30.88 was unauthorised and sneekly deducted from my Barclays bank account.
This must be refunded immediately without further delays and no more further deductions hence.
I am not satisfied with the service.
Thank you.
Emmanuel Oluwaleye.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
While the actually involvement of the score on test never came through and then I read reviews being so awful, I became a
Little frantic. I did email and Alex was extremely helpful
In helping me. When my phone wouldnt allow me to get
To site, Alex did all he could and finally cancel my
Membership and issued refund. He was quick to reply and was excellent with his customer service. So I am pleased
About that.
Tryinnerly 回复2026-07-30
Thank you for your feedback. We're glad to hear that your issue was resolved quickly and that the refund process was handled smoothly. We appreciate you taking the time to share your experience, and we're happy that Alex could assist you. If you ever need any assistance, please feel free to contact our support team at [email protected]
As all of you I paid $.0.99 and after three days they debited US$39.39 on my credit card. I got really upset and.Immediately contacted them via email.
I must admit I’ve been really surprised by their reaction: they apologized and immediately credited the same amount of money (39,99} on my credit card.
Tryinnerly 回复2026-07-30
Thank you for your feedback. We're glad to hear that your issue was resolved quickly and that the refund process was handled smoothly. If you ever need any assistance, please feel free to contact our support team at [email protected]
Scam Alert….Same as many others….thinking 1€ for an IQ report( how smart am I) and then being charged 35€ monthly. Unable to unsubscribe…so deleted the pay method….but sucks.
Update: was finally able to unsubscribe through their support mail.
Tryinnerly 回复2026-07-30
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
We're glad to hear that you were able to unsubscribe with the help of our support team.
I took their IQ test paid my $1.39 and with no indication of any future payments. Great to know your IQ!
Tryinnerly 回复2026-07-30
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
I paid for an interesting little report, not realising paying for this £2 report signs you up to a monthly subscription. Very cheeky! I’ve contacted them to cancel following their process on their help pages.
Tryinnerly 回复2026-07-30
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
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