Hi Richard,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that the product is working well for you so far. It's always wonderful to know that our customers are having a positive experience, and we truly appreciate you sharing your feedback.
Thank you for choosing Rosabella and for trusting us to be part of your wellness journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Paul,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it can be to receive an unexpected charge, especially when you’re unable to use the product due to potential interactions with your other medication. This is not the experience we want for you, and you can rest assured that we're here to help.
To make it right, we've canceled the subscription and processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it. Please keep the most recent package with our apologies—there’s no need to return it. If you’d like, you’re welcome to share it with a friend or family member who may be able to use it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Richard,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. completely understand why you’re upset, especially when you did not intend to select expedited shipping or enroll in a subscription. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
To confirm, your subscription has been cancelled, so you will no longer receive any additional charges moving forward. We've also processed the refund for the expedited shipping cost. — you'll see it back on your original payment method within 5–10 business days.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
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Russell Hoge · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
我被收取的费用超过...
我被收取的费用超出预期,并且获得了我未授权的产品!
Rosabella Supplements 回复2026-08-05
Hi Russell,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to help.
To make it right, we've cancelled and processed a full refund for the order — you'll see it back on your original payment method within 5–10 business days.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Tina,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. I completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to help.
To make it right, we've processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it. We’ve also fully canceled your subscription, so there will be no future orders or charges.
We also appreciate your honest feedback about the product itself. We understand that supplements are a personal choice, and we respect that our formula may not be what every customer is looking for.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
J
Jim · 写过 9 条评价 · 体验于 2026-08-05 ·
★★★★★
我刚刚注意到我的信用卡上...
我刚刚注意到我的信用卡上还有另外 33.49 项在未经我允许的情况下被删除,我希望我的信用卡停止并且不再被删除,我的名字是 James Reid 先生,我住在 Stonehouse South Lanarkshire
Rosabella Supplements 回复2026-08-05
Hi Mr James Reid,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it can be to receive an unexpected charge. This is not the experience we want for you, and you can rest assured that we're here to help.
To confirm, your subscription has been cancelled, so you will no longer be billed for any additional charges moving forward. To make it right, we've processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Lisa,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you had a great experience with our team and that your questions about our products and payment process were answered promptly. It's also wonderful to know that you feel our product offers great value. Your kind words and support truly mean a great deal to us.
Thank you for choosing Rosabella and for sharing your experience. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Louise,
Thank you so much for taking the time to share your wonderful experience with Rosabella! We're delighted to hear that our team was able to quickly assist you by sending a replacement order after your package was stolen, and that the UPS locker delivery provided you with added peace of mind. We're also thrilled to hear that you've had such a positive experience with our product.
Knowing that it has helped relieve the pain and swelling in your legs and has allowed you to sleep better and move around more comfortably means so much to our team. Thank you for trusting Rosabella to be part of your wellness journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Rick,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
S
SarahBassler · 写过 4 条评价 · 体验于 2026-08-05 ·
★★★★★
很棒的产品
很棒的产品。客户服务是最重要的!
Rosabella Supplements 回复2026-08-06
Hi Sarah,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've been enjoying our products and that our customer service has made such a positive impression. Providing high-quality products along with exceptional support is something we strive for every day, so your kind words truly mean a great deal to our team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi John,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've chosen Rosabella Beetroot as part of your wellness journey. We understand your hope of regaining some of your energy, and we truly appreciate you trusting our product. We hope you have a positive experience as you begin taking it, and we wish you all the best on your wellness journey.
Thank you for choosing Rosabella and for sharing your thoughts with us. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
J
Jim · 写过 1 条评价 · 体验于 2026-08-02 ·
★★★★★
广告上写着“免费送货”……订单号 2929028
广告上写着“免费送货”,他们向我收取了 9.95 美元。虚假广告。订单号#2929028
Rosabella Supplements 回复2026-08-05
Hi Jim,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how disappointing it must have been to expect free shipping based on the promotion, only to see a shipping charge added to your order. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify the shipping charge, and assist you accordingly.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Mylyn, Rosabella Customer Escalation Specialist
Hi Cynthia,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that Rosabella Beetroot has become a convenient part of your daily wellness routine and that you've found it to be an easy way to incorporate the benefits of beetroot into your lifestyle. It's especially wonderful to know that you've been pleased with both the quality of our product and the reliability of our service.
Thank you for choosing Rosabella and for trusting us to be part of your wellness journey. We truly appreciate your thoughtful feedback and your continued support. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Patty,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've been using Rosabella for the past five months and that you feel it has helped support your blood pressure. It means a great deal to us to know that you've had such a positive experience and would recommend our product to others.
Thank you for choosing Rosabella and for trusting us to be part of your wellness journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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RadioMGA · 写过 2 条评价 · 体验于 2026-06-25 ·
★★★★★
感谢您将我们与...联系起来
感谢您将我们与罗莎贝拉甜菜根联系起来......
Rosabella Supplements 回复2026-08-06
Hi there,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've had a positive experience with Rosabella Beetroot. Your trust and support mean a great deal to us, and we're grateful that you've chosen our product as part of your wellness journey.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Jean,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. I completely understand how upsetting it is to receive an unexpected amount. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
Hi Therese,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. I completely understand how upsetting it is to not receive your order, especially after not getting a response when you tried reaching out. This is not the experience we want for you, and you can rest assured that we're here to help.
We've reviewed your communication history, but I wasn’t able to find any previous email regarding a cancellation request. Could you please confirm the email address you sent your previous message to?
To make it right, I've already processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Beth,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. completely understand why you’re frustrated after expecting free shipping and then seeing a $10 shipping charge on your order, especially when you did not request expedited shipping. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
Hi Janet,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've been feeling more energetic and emotionally better since starting Rosabella Beetroot. It's wonderful to know that the product has had such a positive impact on how you feel, and we appreciate you sharing your journey with us.
We hope your upcoming checkup goes well, and we wish you all the best with your cholesterol results. Thank you for choosing Rosabella and for trusting us to be part of your wellness journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Daniel,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it is when you only intended to order one bottle of Beetroot and found that two were included in your order. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist