Hi Claus,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how upsetting it is to be charged an unexpected amount. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
To make it right, we've processed a full refund for the order — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Carolynn,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've noticed such a positive change and that the swelling in your legs and feet has improved after taking our Beetroot supplement. It means a great deal to us that you've shared your experience.
While individual results may vary, we're thrilled that Rosabella has become a positive part of your wellness journey. We hope you continue to experience lasting benefits as you incorporate it into your daily routine.
Thank you for choosing Rosabella and for trusting us with your health and wellness. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Doug,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how frustrating it must be to request a cancellation within minutes of placing your order and not receive a response before the order moved forward. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
Hi Rich,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how upsetting it is to be charged an unexpected amount. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
B
Bradley Eyl · 写过 2 条评价 · 体验于 2026-08-06 ·
★★★★★
我已经下单了,还没收到…
我已订购但尚未收到订单,也无法得到任何人关于订单的回复。他们拿到了钱,不在乎你是否收到订单
Rosabella Supplements 回复2026-08-06
Hi Bradley,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how frustrating it must be to have already paid for your order and still be waiting without clear information about where it is. This is not the experience we want for you, and you can rest assured that we're here to help.
Upon checking your order, we can see that the 1x Rosabella CoQ10 Softgels included with your purchase are currently awaiting our next inventory restock. To ensure you receive the complete order, we've been holding your shipment until the CoQ10 becomes available. We sincerely apologize for the longer-than-expected wait.
To help make this right, if you'd prefer not to wait for the entire order, we'd be glad to ship your Rosabella Beetroot right away and send the CoQ10 Softgels separately as soon as they're back in stock. If you would rather not wait for the CoQ10 at all, we completely understand. We can refund the CoQ10 portion of your order while still shipping your Rosabella Beetroot immediately. Please let us know which option you'd prefer, and we'll be happy to take care of it as quickly as possible.
We truly appreciate your patience and the opportunity to assist you. We look forward to hearing from you and helping in any way we can.
– Arianne, Rosabella Customer Escalation Specialist
L
Leo H · 写过 2 条评价 · 体验于 2026-08-06 ·
★★★★★
流程简单
Rosabella Supplements 回复2026-08-07
Hi Leo,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you found the ordering process easy and straightforward. Providing a smooth and hassle-free experience is very important to us, and it's wonderful to know we met your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Richard,
Thank you so much for taking the time to share your wonderful experience with Rosabella! We're delighted to hear that you've found our Red Beet supplement to be effective and that our support team was able to help resolve the subscription misunderstanding to your satisfaction. Providing responsive, caring, and reliable customer service is one of our top priorities, so your kind words truly mean a lot to us.
We're especially grateful for your recommendation and are honored that you'd encourage others to do business with us. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
P
Penny Hudgins · 写过 1 条评价 · 体验于 2026-08-06 ·
★★★★★
我期待着使用这个并且......
我期待着使用它并摆脱他汀类药物。
Rosabella Supplements 回复2026-08-07
Hi Penny,
Thank you so much for taking the time to share your thoughts with Rosabella! We're honored that you've chosen Rosabella to be part of your wellness journey. We hope you have a positive experience with our Beetroot supplement and that it helps support your health goals. While individual results may vary, we truly hope you begin to notice the benefits over time.
If you're considering any changes to your prescribed medications, including statins, we encourage you to do so in consultation with your healthcare provider to ensure it's done safely. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
R
Russ Martin · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
简单的
很容易处理,订单很快就来了。
Rosabella Supplements 回复2026-08-07
Hi Russ,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you found us easy to work with and that your order arrived quickly. Providing a smooth ordering experience and fast, reliable delivery are priorities for our team, so it's wonderful to know we met your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
J
James Griffith · 写过 3 条评价 · 体验于 2026-05-14 ·
★★★★★
谢谢
我点了罗莎贝拉,没什么不好可说的。
Rosabella Supplements 回复2026-08-07
Hi James,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand why you’re concerned about the $58.95, especially since you followed the return instructions. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
To make it right, we've processed a full refund for the order you've returned — you'll see it back on your original payment method within 5–10 business days.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
R
Ronaldo Maranan · 写过 1 条评价 · 体验于 2026-08-06 ·
★★★★★
您表示信息的方式...
您呈现产品信息的方式
Rosabella Supplements 回复2026-08-07
Hi Ronaldo,
Thank you so much for taking the time to share your feedback with Rosabella! We're delighted to hear that you appreciated the way we present information about our product. We believe it's important to provide clear, transparent, and informative details so our customers can make confident and informed decisions.
Your kind words mean a great deal to our team, and we're grateful for the opportunity to earn your trust. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Clare,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand how concerning it must have been to receive notice of another shipment you didn’t knowingly request, especially after trying to reach out to resolve the concern. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status, review the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
F
Faye La Rock · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
你们向我收取了 2 瓶的费用,而且……
你们向我收取了 2 瓶的费用,结果是 14 美元买一送一,然后换了,我也忘记了促销代码
欢迎10
Rosabella Supplements 回复2026-08-07
Hi Faye,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
To make it right, I've processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Vid,
Thank you for your review, and we sincerely apologize for the frustration you've experienced. We completely understand why your experience would leave you disappointed, particularly after dealing with the initial delivery issue, weeks of back-and-forth communication, and then receiving an unexpected recurring shipment afterward. This is not the experience we want for you, and you can rest assured that we're here to help.
At the moment, we're unable to locate your order in our system based on the information available in your review. We'd appreciate the opportunity to investigate this further and make things right. Please reply to our information request with your email address and order number so we can review your account, verify your subscription status for the recent charge, and assist you with your return request if needed.
We truly appreciate you bringing this to our attention and the opportunity to resolve your concerns. We look forward to hearing from you so we can help as quickly as possible.
– Arianne, Rosabella Customer Escalation Specialist
Hi Beryl,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that after about six weeks of use, you've started noticing positive changes. It's wonderful to know that you're waking up feeling more rested, enjoying gardening even more, and seeing encouraging improvements in your blood pressure.
While individual results may vary, we're thrilled that Rosabella has become a positive part of your wellness routine. We hope you continue to experience benefits as you move forward on your health journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Peter,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how upsetting it is to be charged for an unexpected amount. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
To make it right, we've processed a full refund for the recent charge — you'll see it back on your original payment method within 5–10 business days. Please keep the last package with our apologies; no need to return it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Hi Douglas,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how upsetting it is to place an order only to find out afterward that the product is backordered. This is not the experience we want for you, and you can rest assured that we're here to help.
Upon checking your order, I can see that the ""3x Rosabella CoQ10 Softgels"" included with your purchase are currently awaiting our next inventory restock. To ensure you receive the complete order, we've been holding your shipment until the CoQ10 becomes available. We sincerely apologize for the longer-than-expected wait.
To help make this right, if you'd prefer not to wait for the entire order, we'd be glad to ship your Rosabella Beetroot right away and send the CoQ10 Softgels separately as soon as they're back in stock. If you would rather not wait for the CoQ10 at all, we completely understand. We can refund the CoQ10 portion of your order while still shipping your Rosabella Beetroot immediately. Please let us know which option you'd prefer, and we'll be happy to take care of it as quickly as possible.
We truly appreciate your patience and the opportunity to assist you. We look forward to hearing from you and helping in any way we can.
– Arianne, Rosabella Customer Escalation Specialist
T
Tim Klement · 写过 4 条评价 · 体验于 2026-08-06 ·
★★★★★
如果您需要联系他们的客户...
如果您需要联系他们,客户服务会及时回复并提供帮助。 补充剂似乎有帮助。
Rosabella Supplements 回复2026-08-07
Hi Tim,
Thank you so much for taking the time to share your experience with Rosabella! We're delighted to hear that you've had a positive experience with both our customer service and our Beetroot supplement. It's wonderful to know that our team was able to provide prompt assistance whenever you needed help and that you're noticing positive results from the supplements.
Providing responsive support and quality products is our top priority, so your kind words truly mean a great deal to us. If you have any questions or need assistance in the future, please don’t hesitate to contact us at [email protected]. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hi Terrie,
Thank you for your review, and we sincerely apologize for the frustration and concern this situation has caused. I completely understand why receiving a message stating that you could be selected for a refund would raise questions, especially if the offer was unclear or unexpected.
The email you received was an invitation to complete a short customer survey, with the possibility of being selected for a refund as part of the promotion. We certainly don’t want the message to give the impression that a refund was already guaranteed. We appreciate you taking the time to share your concern with us. Your feedback about the wording and clarity of the email is valuable. Rest assured that we're doing our best to improve every day.
We can also see that you previously contacted us regarding your order, and we're truly sorry for the frustration and confusion you’ve experienced.
To make it right, we've processed a full refund for your order. The refund will be returned to your original payment method and should appear within 5–10 business days, depending on your financial institution. Please keep the package with our apologies; no need to return it.
We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to make things right. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected] or simply reply directly to our email. We're always here and happy to help.
– Arianne, Rosabella Customer Escalation Specialist