Probably the worst watch I have ever bought! I have many many automatic watches and the Pioner watch I bought from this company has not lived up to it's price tag (which was over £400). From the start, it hasn't kept time properly, running 5 minutes fast after a few days. Soon after purchase, the dials showing the month and date became misaligned, so that the pointer points between months on the dial and the second number on the date sits wonky. This is despite heeding the warnings of not changing the date or month near midnight. The final straw this morning is that the crown has simply just fallen off. So I now can't adjust the time on my watch that will run fast in a few days.
I'd expect this from a cheap watch, but not from a watch of this value which has clearly been made with poor, cheap components, not the authentic workings as advertised. Read other reviews saying similar and don't buy from this company as you run the risk of it not lasting the distance. Nice looking watch, but not worth the money.
I sent my Buenos Aires mechanical watch to Germany to replace the crown which had fallen off. After a bit of confusion, Marsida, their American distributor, went above and beyond to give me excellent customer support. They replaced the crown and refurbished the watch making it look brand new! It’s a great watch and well worth purchasing.
We just purchased our third Tufina watch. We now have a Casablanca, São Paulo and Florida diamonds. I can’t say enough, the exquisite craftsmanship along with an accurate movement, these time pieces are phenomenal. I am a watch collector, and I am blown away by the accuracy of these watches. They are keeping up within a second to my quartz watches…. And to say nothing of their exquisite look… I highly recommend!
The service is great, the craftsmanship of the watches is unmatched, I have three watches and I will continue to buy watches from Tufina, I received my watches quickly and I just love the design and details and the service of the company and even the guarantee that it has.
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