TunesMake

Fast and effective support.

The software is absolutely fabulous

The software is absolutely fabulous. After all the updates over the years, it is now incredibly fast and precise. On top of the stellar product, the customer service is excellent—always responsive and helpful. Just a great experience all around!

Mike W美国 · 写过 1 条评价 · 体验于 2026-09-23 · 发表于 2026-09-25

Software works very well

Software works very well, has lot's of choices for converting files including .flac @v 92 hz 24 bit. Software is updated regularly and support is quick to respond and will go that extra mile if needed. Very happy since 2022

Fast response & good customer support

Fast solution for old OS versions

Software is not running on old Mac OS 10.15.xx. Support changed the license to Windows version in about a frew minutes. Great Support and very fast.

Jeff Cain美国 · 写过 1 条评价 · 体验于 2026-09-03 · 发表于 2026-09-05

The technical support for this app is…

The technical support for this app is outstanding. They respond quickly and they know how to solve the issue!

It started off a little rocky.....

It started off a little rocky because of the smallest detail that was cleared up by great support.The program is brilliant.It is very quick to convert and low on resources.Thank you so much,guys.

Great Technical Support & Customer Service

I was completely lost because of an issue caused by my stream account and frustrated to the max when a lovely staff member (Mallin) stepped in and resolved the issue permanently. I have rarely experienced this level of customer support and truly appreciate for all the staff members being this professional & caring.

Unfortunately customer service appears to be non existent

The software is failing to work as intended. After numerous attempts to contact this company email and slso on facebook i have failed to receive any responce to my issue. Unfortunately this is a seriou concern going forward and a negative experience which other user may want to pay attention to prior to making a purchase of any of the products dold by this company.

Great products and support

Great products and support. So nice and easy to use. 5 stars in every aspect.

Arek Gorecki英国 · 写过 3 条评价 · 体验于 2026-05-08 · 发表于 2026-05-08

very good and fast customer service.

Support lives up to it's nasme

I have had to contact support a few times due to my inexperience with downloads etc. I am very pleased with the response time and efficient way my needs were met.

Excellent tool

Excellent tool. Clean and quick DL. Nice Gui. I give it a ten

Great Support at Tunesmake

Support at Tunesmake is great and responsive. They helped me work through a change in the program super clearly and it worked right away. We had a little back and forth to clarify the issue, they asked for a screen video and it was solved.

I used this replace some old LPs and…

I used this replace some old LPs and cassettes I had sitting around, and around Christmas time. Easy to use. My only issue was trying to turn it off/ cancel my subscription.

Superior product and exceptional customer service

I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They got me all sorted out and I’m using this product with ease and wonderful results.

Tunesmake's support team is great!

Tunesmake's support team is always very quick and you get several possibilities to troubleshoot. If they don't help at first try, Tunesmake Support assists you until they find a solution! Very happy with them!

Excellent convertor

Excellent convertor. Very fast & great support

Gi Ma德国 · 写过 1 条评价 · 体验于 2026-01-13 · 发表于 2026-01-16

Real human problem solvers !!

They answered to my request within a day and we quickly found a generous solution, that was a really good experience. Thanks a lot ! This makes the difference to companies with no or only AI support.. Thank you !!

App was simple to use and performed flawlessly.

App was simple to use and downloaded my music from Deezer flawlessly. Very pleased with this app. Customer service responds online in a timely manner and is thorough in their follow through.