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Media & Publishing

TunesMake

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46 reviews

4.846 reviews
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About TunesMake

Data updated
Website
tunesmake.com
Category
Media & Publishing
Location
China
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
100% (1/1)
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Is TunesMake legit?

TunesMake (tunesmake.com) has a 4.8 out of 5 rating on OK.one, based on 46 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

The software is absolutely fabulous

The software is absolutely fabulous. After all the updates over the years, it is now incredibly fast and precise. On top of the stellar product, the customer service is excellent—always responsive and helpful. Just a great experience all around!

Reply from TunesMake2026-10-09

Thank you for the great review! We’re delighted to hear you had a positive experience with us.

Software works very well

Software works very well, has lot's of choices for converting files including .flac @v 92 hz 24 bit. Software is updated regularly and support is quick to respond and will go that extra mile if needed. Very happy since 2022

Reply from TunesMake2026-10-09

Thank you for sharing your experience! We’ll continue working hard to provide reliable products and helpful support.

Fast solution for old OS versions

Software is not running on old Mac OS 10.15.xx. Support changed the license to Windows version in about a frew minutes. Great Support and very fast.

Reply from TunesMake2026-10-09

Thank you for your review! We’re grateful for your trust and support.

It started off a little rocky.....

It started off a little rocky because of the smallest detail that was cleared up by great support.The program is brilliant.It is very quick to convert and low on resources.Thank you so much,guys.

Reply from TunesMake2026-08-27

Thank you for your positive feedback! We truly appreciate your support and are happy to be of help.

Great Technical Support & Customer Service

I was completely lost because of an issue caused by my stream account and frustrated to the max when a lovely staff member (Mallin) stepped in and resolved the issue permanently. I have rarely experienced this level of customer support and truly appreciate for all the staff members being this professional & caring.

Reply from TunesMake2026-06-29

Thank you so much for your kind words. We’re glad you’re happy with us!

Unfortunately customer service appears to be non existent

The software is failing to work as intended. After numerous attempts to contact this company email and slso on facebook i have failed to receive any responce to my issue. Unfortunately this is a seriou concern going forward and a negative experience which other user may want to pay attention to prior to making a purchase of any of the products dold by this company.

Reply from TunesMake2026-06-29

We’re sorry to hear about your experience. To clarify, your previous support tickets had already been closed, and unfortunately we did not receive a notification for your more recent email. We’ve reopened the ticket and responded.

Great Support at Tunesmake

Support at Tunesmake is great and responsive. They helped me work through a change in the program super clearly and it worked right away. We had a little back and forth to clarify the issue, they asked for a screen video and it was solved.

Reply from TunesMake2026-04-01

Thanks a lot for your review! We're happy to hear you had a great experience with our product.

I used this replace some old LPs and…

I used this replace some old LPs and cassettes I had sitting around, and around Christmas time. Easy to use. My only issue was trying to turn it off/ cancel my subscription.

Reply from TunesMake2026-03-02

Thank you for your support. We truly appreciate it.

Superior product and exceptional customer service

I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They got me all sorted out and I’m using this product with ease and wonderful results.

Reply from TunesMake2026-03-02

Thanks for the great review. We're glad you're satisfied.

Tunesmake's support team is great!

Tunesmake's support team is always very quick and you get several possibilities to troubleshoot. If they don't help at first try, Tunesmake Support assists you until they find a solution! Very happy with them!

Reply from TunesMake2026-03-02

We appreciate your feedback. It means a lot to us.

Real human problem solvers !!

They answered to my request within a day and we quickly found a generous solution, that was a really good experience. Thanks a lot ! This makes the difference to companies with no or only AI support.. Thank you !!

Reply from TunesMake2026-02-02

We’re so grateful for your feedback. It helps us grow every day.

App was simple to use and performed flawlessly.

App was simple to use and downloaded my music from Deezer flawlessly. Very pleased with this app. Customer service responds online in a timely manner and is thorough in their follow through.

Reply from TunesMake2026-02-02

Happy to hear things worked well for you. We truly appreciate your support.

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