我已经使用 Twentyeighy Health 这么久了,他们总是非常善于沟通和反应灵敏,并且处理医疗保健问题我认为这非常重要!
Twentyeight Health 回复2026-05-22
Hi Danny,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
E
Eursaleen Conijan · 写过 2 条评价 · 体验于 2026-05-18 ·
★★★★★
除了结果,什么都没有!
除了结果,什么都没有!妮可很快回答了我所有的问题。我喜欢这种护理!
Twentyeight Health 回复2026-05-20
Hi Eursaleen,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Hi Anderlynn,
Thank you for sharing your feedback. We understand why this change feels frustrating, especially if you mainly used Twentyeight for birth control refills through insurance.
Over time, we expanded from prescription refills to ongoing care — including provider messaging, urgent care for things like UTIs and yeast infections, skincare, and more — all under one membership. But we also understand that not every user needs or wants those additional services.
Insurance coverage can vary by plan, and while some members have their membership covered through in-network insurance, others may not yet qualify for that benefit. We know that can feel disappointing, especially when your medication itself is already covered.
We truly appreciate you being with us over the years, and we’d be happy to review your account and see if there are any better options available for you. Please reach out to us at [email protected].
Sincerely,
Kelsey (she/her)
Hi Chasity,
Thanks so much for your kind words — we’re so happy to hear NP Shelby Hughes from our Provider Team was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Hi Rachel,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Hi Jocelyn,
Thank you for sharing your experience. We're so happy to hear Loella was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
R
Ryann Bright · 写过 1 条评价 · 体验于 2026-05-11 ·
★★★★★
优质的客户服务和快速的…
优质的客户服务和快速的响应。妮可太棒了!
Twentyeight Health 回复2026-05-12
Hi Ryann,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Hi Kim,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Hi Megan,
Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Hi Malaena,
Thanks so much for your kind words — we’re so happy to hear our Care Team has been able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
M
Michelle Hinners · 写过 1 条评价 · 体验于 2026-04-27 ·
★★★★★
服务很棒!
快速、简单、反应灵敏!电子邮件也非常敏感,如果您白天工作,这会让您变得轻松。洛埃拉是最棒的!
Twentyeight Health 回复2026-05-05
Hi Michelle,
Thank you for sharing your experience. We're so happy to hear Loella was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
M
Molly Mitchell · 写过 1 条评价 · 体验于 2026-04-27 ·
★★★★★
Twentyight Health 的整个团队……
Twentyeight Health 的整个团队一直非常容易合作,使获得节育的过程变得超级简单和方便!最近,我的保险出现了问题,我发送了一封电子邮件,汉娜很快回复并解决了整个问题,大约一天后,我的节育措施就在邮件中寄到了我家。汉娜和 Twentyeight Health 的每个人都打 10/10 星!
Twentyeight Health 回复2026-05-07
Hi Molly,
Thank you for sharing your experience. We're so happy to hear Hannah was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Hi Audrey,
Thanks so much for your kind words — we’re so happy to hear Hannah was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
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Galaxy fan · 写过 3 条评价 · 体验于 2026-04-30 ·
★★★★★
感谢你们提供如此优质的服务!
自从我成为会员以来,28 Health 一直是最好的提供者。最近,我在送货方面遇到了一个不寻常的问题,Marilu 非常乐于助人,竭尽全力解决了这个问题。她经常给我发消息,提供最新情况和清晰的沟通,我们解决了问题。 Twentyeight Health 确实关心患者,而且他们在客户服务方面也确实做到了超越。
Twentyeight Health 回复2026-05-05
Hi there,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Hi Sophia,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
C
Chelsea Eccleston · 写过 4 条评价 · 体验于 2026-04-25 ·
★★★★★
谢尔比休斯是最好的
谢尔比·休斯是最棒的!她倾听了我的担忧,并能够为我提供满足我需要的最佳药物。 Twentyeight Health 还承保我的保险,因此看诊和药物费用都包含在内。但最大的好处是药物运输很快。
Twentyeight Health 回复2026-04-29
Hi Chelsea,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.
I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.
We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.
We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.
If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.
Thank you again for calling this out.
Sincerely,
Kelsey (she/her)
Hi Lindsay,
Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Hi Nayeli,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Hi Tayja,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)