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Health & Medical

Twentyeight Health

60 reviews

4.760 reviews
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About Twentyeight Health

Data updated
Website
twentyeighthealth.com
Category
Health & Medical
Location
United States · New York
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
100% (4/4)
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Is Twentyeight Health legit?

Twentyeight Health (twentyeighthealth.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Julissa Gonzalez · 1 review · Experienced 2026-08-02 ·

I’ve been using Twentyeight Health for…

I’ve been using Twentyeight Health for a few years now, I love how the providers explain everything so thoroughly and how fast I receive my medications! Exceptional customer service, Thank you so much!

Reply from Twentyeight Health2026-08-04

Hi Julissa, Thank you so much for taking the time to share your experience. We're really glad to hear that our Provider Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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shay · 1 review · Experienced 2026-06-29 ·

great service for my prescription

using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so nice , i had my consultation with her last and she took the time to answer my questions .

Reply from Twentyeight Health2026-08-03

Hi Shay, Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Chu from our Provider Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Maggie Bolanos · 1 review · Experienced 2026-07-29 ·

Great experience

They are fast and easy to deal with. I never have an issue with them. If I need something they are quick to respond. May Ana was so kind and helpful.

Reply from Twentyeight Health2026-07-31

Hi Maggie, Thank you so much for taking the time to share your experience. We're really glad to hear that May Ann from our Customer Care Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Leolionessgurl · 3 reviews · Experienced 2026-07-25 ·

There doctors are friendly and caring

There doctors are friendly and caring, they have amazing help and services aslo, ♥️👍😁

Reply from Twentyeight Health2026-07-29

Hi there, Thank you for sharing your experience! We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Ae will · 1 review · Experienced 2026-07-15 ·

Wonderful customer service

They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of cancelling was very easy online. I then had a question about if my script was still good after I cancelled my subscription and May Ann quickly answered my question and reassured me that it would be good for the year even after cancelling my membership. 1 less star for the cost of the membership being about $5 higher than listed when I signed up.

Reply from Twentyeight Health2026-07-27

Hi there, Thank you so much for taking the time to share your experience and thank you for your feedback — we understand that this change may feel like a big shift. With Complete Care, we’ve expanded access to services under one membership. For many members, this can be $0 when we’re in-network with their insurance (no more than a copay, often $0). We're also really glad to hear that our May Ann from our Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’ve been grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Andi M · 1 review · Experienced 2026-07-22 ·

Great customer service

Great customer service. Reasonable prices. Very convenient. Products straight to your door.

Reply from Twentyeight Health2026-07-27

Hi Andi, Thank you for sharing your experience! We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Lynzi Murchison · 1 review · Experienced 2026-07-21 ·

Valeria was so helpful!

Valeria was so helpful as are all of their agents!

Reply from Twentyeight Health2026-07-24

Hi Martha, Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Jamica Scott · 2 reviews · Experienced 2026-07-17 ·

Love my new birth control I haven't had…

Love my new birth control I haven't had any problems and I love that I can skip periods

Reply from Twentyeight Health2026-07-20

Hi Jamica, Thank you for sharing your experience. We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Lizzie · 1 review · Experienced 2026-07-09 ·

The ability to have my necessary meds…

The ability to have my necessary meds on auto refill. Never have to worry about running out. If I have any concerns, the team is quick to respond and help. Definitely worth the monthly price.

Reply from Twentyeight Health2026-07-14

Hi Lizzie, Thank you for sharing your experience. We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Emily Vela · 2 reviews · Experienced 2026-05-10 ·

THANK YOU FOR THE HELP!!

This is a great way to help with my health and any needs i need , i wanna give a special thanks to Laura for helping me with information i need and the help i was definelty looking for !

Reply from Twentyeight Health2026-07-14

Hi Emily, Thanks so much for your kind words — we’re so happy to hear Laura was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Karui · 2 reviews · Experienced 2026-07-09 ·

Great company

I’ve had a really good experience with TwentyEightHealth. The providers have always listened to my concerns, made me feel heard, and took the time to make sure I was getting the care I needed. Scheduling an appointment was quick and easy, and customer service got back to me in a reasonable amount of time whenever I had questions. Overall, it’s been a convenient option, especially for non-emergency medical care when you don’t want to spend hours waiting at a doctor’s office.

Reply from Twentyeight Health2026-07-13

Hi Victoria, Thank you so much for taking the time to share your experience. We're really glad to hear that our Provider Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Sasha Bern · 2 reviews · Experienced 2026-07-06 ·

Twentyeight Health is great

Twentyeight Health is great! The response time was super quick and getting my prescription filled was fast and hassle-free." I Will definitely be using them again.

Reply from Twentyeight Health2026-07-13

Hi Sasha, Thank you for sharing your experience. We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Martha G · 1 review · Experienced 2026-07-07 ·

Easiest and most accessible way ive…

Easiest and most accessible way ive ever received care all from my couch!!! Amazing nurse & care team and everyone is so eager to help. Amazing service 10/10 recommend. May-Ann is amazing and did an awesome job helping me with my account issue!! Thank you 28Health!

Reply from Twentyeight Health2026-07-10

Hi Martha, Thank you so much for taking the time to share your experience. We're really glad to hear that May-Ann from our Customer Care Team was able to help and make things easier for you. At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online. We’re grateful to have you as part of our community and are always here if you need anything. Sincerely, Kelsey (she/her)

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Jalonda · 5 reviews · Experienced 2026-07-09 ·

Always a pleasurable experience

Always a pleasurable experience, super convenient, and the free incentives are wonderful!

Reply from Twentyeight Health2026-07-10

Hi Jalonda, Thank you for sharing your experience. We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us. Sincerely, Kelsey (she/her)

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Kat Siri · 1 review · Experienced 2026-06-30 ·

I have always had a wonderful…

Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu who communicated with me and handled a billing issue right away and processed my refund without any hassle. Getting my birth control has been simple and stress-free thanks to their excellent customer service. Highly recommend!

Reply from Twentyeight Health2026-07-10

Hi Kat, Thanks so much for your kind words — we’re so happy to hear Ana, Maria, and Marilu were able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Natalie · 3 reviews · Experienced 2026-07-07 ·

I love Twentyeight Health <3

I love Twentyeight Health <3 It's an amazing company, they truly care about your well-being and do their best to help you. When I had a delivery issue, Bri came to save the day! I'm very grateful for signing up :) The customer service is amazing, and the delivery is very discreet.

Reply from Twentyeight Health2026-07-08

Hi Natalie, Thanks so much for your kind words — we’re so happy to hear Bri was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Meg Borders · 1 review · Experienced 2026-07-06 ·

Worked with Robbie to get a renewal

Worked with Robbie to get a renewal. I got tons of reminders, which is great because I forget everything, and everything was really easy to do.

Reply from Twentyeight Health2026-07-08

Hi Meg, Thanks so much for your kind words — we’re so happy to hear Robbie was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Madilyn Smith · 3 reviews · Experienced 2026-07-01 ·

Best care ever!!!

I have had such a great experience with TwentyEight Health! The whole process is incredibly convenient, and it’s super nice to get reproductive care and birth control without having to schedule an in-person clinic visit. The medical staff and customer service team are amazing, and they’re always quick to respond, very kind, and always helpful whenever I have any questions. Ms. Lynn is the absolute best, and she makes sure I understand everything. She does follow-ups on all of my medications as well. Highly recommend TwentyEight Health. It’s hands down the best.

Reply from Twentyeight Health2026-07-02

Hi Madilyn, Thanks so much for your kind words — we’re so happy to hear our team was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Timethia Williams · 1 review · Experienced 2026-06-26 ·

Easy Signup + Quick delivery

So far my experience has been great! The process was smooth and I received my medication quickly from their partnering pharmacy. I ran into a hiccup but Nicole with customer /service support was able to quickly assist in making sure I was all setup right.

Reply from Twentyeight Health2026-06-29

Hi Timetha, Thanks so much for your kind words — we’re so happy to hear Nicole was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)

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Megan Pattengale · 1 review · Experienced 2026-04-27 ·

This is the first birth control I’ve…

This is the first birth control I’ve ever had and they were so friendly and kind! They got me exactly what I needed and the delivery time is amazing! I’m so glad I found them! Ana is the best!

Reply from Twentyeight Health2026-06-29

Hi Megan, Thanks so much for your kind words — we’re so happy to hear Ana was able to help. Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support. Sincerely, Kelsey (she/her)