UltaHost

Hello Janet, We are sorry to hear that you feel this way. UltaHost takes allegations of scams very seriously, and we are committed to investigating every concern raised by our customers. After carefully searching our records, we were unable to locate an account under the name "Janet Biyaki" or any matching information. Because of this, we are currently unable to investigate the experience you described. Could you please provide either the email address associated with your UltaHost account or your support ticket ID? With that information, we'll be able to identify your account, review your case thoroughly, and address any concerns you may have. We look forward to hearing from you soon and appreciate the opportunity to investigate this matter. Best regards, Dimitar UltaHost Support Team

Hello Aefan, Thank you for your great feedback. We’re happy to hear that you’re satisfied with the performance and that your experience with us has been a positive one. Your support truly means a lot to us. If you ever need any assistance or have any questions in the future, please feel free to reach out anytime. We’re always happy to help. Best regards, The Ultahost Team

Hello Aaron, Thank you so much for your wonderful feedback. We’re truly glad to hear that you’re enjoying the quality and longevity of our domains. It’s great to know your experience so far has been a positive one. If you ever need any help or have questions in the future, please don’t hesitate to reach out. Best regards, James The Ultahost Team

Dear Ugur, Thank you for sharing your feedback! We’re happy to see that you found our service fast, affordable, and reliable! That is exactly the experience we aim to provide to all our customers! We truly appreciate your support! Best regards, Dimitar UltaHost Support Team

Hello Arndell, Thank you for your wonderful feedback. We’re delighted to hear that you had a smooth upload experience and that our service met your expectations. If you ever need any further assistance or run into any issues, please feel free to reach out anytime. We’re always happy to support you. Warm regards, James The Ultahost Team

Dear Mobin, Thank you for your feedback, and we apologize for the delay and the frustration caused, even though it was not caused by UltaHost. We understand how important timely updates are, especially when you’ve already been waiting for a while. In your case, we have been actively following up with the data center multiple times on your behalf. We are happy to say that the service that you requested has now been successfully added to your server. Your ticket was updated as well, so you can refer to it for more information. We truly appreciate your patience and understanding, and we’re sorry again for the inconvenience this situation has caused. Best regards, Dimitar UltaHost Support Team

Hello Red Thank you for writing in. I sincerely apologize for the experience you have had so far, note that this does not reflect our values or standards. The issues with cpanel is a global issue resulting from a vulnerability and this is not yet fully resolved. However, if you provide your email I will take another look and support you through our tickets section. I await your response. Kind Regards Ultahost Support Team

Dear Rudi, Thank you for sharing your feedback. We’re sorry for the initial inconvenience you experienced with the VPS login details. We understand the importance of having immediate and accurate access after purchase. As noted, the issue was resolved through your support ticket, but we recognize that the first impression did not meet your expectations. While we’re glad the issue was quickly resolved, we respect your decision and are sorry to see you go. If you ever decide to give us another try in the future, we would welcome the opportunity to provide you with a smoother experience from the start. Best regards, Dimitar UltaHost Support Team

Dear Maximilian, Thank you for taking the time to provide us with your feedback! We’re sorry to hear that adjusting the server settings felt complicated and didn’t work as expected for you, even after you found the right options. We understand how frustrating every new beginning can be. At UltaHost, we strive to make everything as simple and intuitive as possible for our clients, so your experience is important to us. If you’re still experiencing difficulties, please don’t hesitate to reach out to us again and open a support ticket. Our support team will be more than happy to guide you step by step and ensure everything is set up correctly for you. Best regards, UltaHost Support Team

Hello Nicolas Thank you for writing in Kindly note, after cancellation all billings are automatically stopped. Please provide your email address with us and I will look into this at my earliest. Regards Ultahost Support Team

Hello, Thank you for your positive feedback! We’re happy to hear that you’re enjoying the service and that everything is running smoothly for you, we hope that this keeps on going! Providing reliable performance is one of our top priorities, so it’s great to know we’re meeting your expectations, we hope that in future we might even exceed them! Again, thank you for sharing this positive feedback with us! Best regards, UltaHost Support Team

Dear Ron, Thank you for taking the time to share your experience with UltaHost! We’re glad to hear that, even without prior web expertise, you were able to build and launch your website easily using our website builder. It’s also great to know that our transparent pricing and long-term approach stood out to you, as this is one of our pillars. We believe our customers deserve clarity, not just in the first year, but throughout their entire journey with us. Your feedback on both usability and transparency is truly appreciated, and it motivates us to continue improving. If you ever need any assistance or have questions as your website grows, please do not hesitate to contact us. Best regards, UltaHost Support Team

Hello, Thank you for your correspondence. Our review indicates that this matter has been resolved under ticket #378443. Please respond to the most recent message on that ticket to proceed. Best regards, UltaHost Support Team

Dear Douglas, Thank you for your feedback. Our Abuse Department operates in accordance with established policies. Regarding abuse-related issues, we contact the affected parties; however, we reserve the right to access a client's server only when legal authorization is provided. Please reference this matter so that we may escalate it and provide you with further feedback. Regards, Ultahost Support Team

Dear Joe, We strongly disapprove of fraudulent practices. Please submit a ticket regarding this matter or contact us via email or telephone, and we will address the issue with strict diligence. https://ultahost.com/contact We await your response. Sincerely, Ultahost Support Team

Hello Marcel Thank you for writing in. We can provide a detailed guidance on this issue. Please open a ticket from your client area and we will provide needed support. Best regards, UltaHost Support Team

Hello Heloisa, Thank you so much for your kind words. We’re really happy to hear that your experience over the past few days has been a positive one. If you need any assistance or have any questions as you continue using our services, please don’t hesitate to reach out. We’re always here and happy to support you. Best regards, UltaHost Support Team

Dear Mike, Thank you for your correspondence. Upon reviewing your account to investigate the reported issue, it appears that the severity of your claims may be overstated. Our records indicate a single support ticket, #904744, regarding your inability to access your NinjaTrader account. Our support team successfully resolved this matter and confirmed your access within 30 minutes; however, we have not received any further response from you. Please verify that you have received our technical support feedback regarding the resolution and inform us should you require additional assistance. We remain available to assist you. Sincerely, Ultahost Support Team

Hello Thanh, Thank you for your kind feedback. We’re really glad to hear that everything has been resolved and that you’re feeling good about the experience. If you ever need any further assistance, please don’t hesitate to reach out. We’re always here and happy to help. Best regards, UltaHost Support Team

Hello Tony, Thank you very much for your kind words. We’re really glad to hear everything is working smoothly for you and that your issue has been resolved. If you ever need any further assistance, please don’t hesitate to reach out. We’re always here and happy to help. Best Regards, The Ultahost Team