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Ultiself

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关于 Ultiself

数据更新
网站
ultiself.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(55/55 条)
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商家自述

Ultiself 是一款用户友好、可操作的应用程序,它使用科学支持的方法来创建您的最佳例程并打造最好的您。如果您对应用程序、计费、订阅或其他任何问题有任何问题,请发送电子邮件至 [email protected],我们将快速解决您的问题。

以上内容由商家自行提供,未经平台核实。

Ultiself靠谱吗?

Ultiself(ultiself.com)在 OK.one 的综合评分为 2.7 分(满分 5 分),基于本站收录的 103 条用户评价,属于美丽与健康分类,口碑较差。评价两极分化:41% 给出 4 星及以上,同时 50% 打了 1 星;商家回复了 100% 的差评;评价主要围绕应用、退款、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

大多数评论者对他们的整体体验并不满意。许多人都经历过意外的收费和订阅续订,而他们并未明确同意或事先不知情。消费者经常指出取消流程过于复杂,因此很难停止重复付款。 然而,一些人提到该应用程序本身对于跟踪日常习惯和改善个人习惯非常有用。一些评论者对客户支持团队在解决计费问题和确保退款方面获得有用的帮助感到满意。评论家还赞赏该平台提供的多方面设计和用户友好的界面。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

这个应用程序不工作

这个应用程序不适合我。这是很多钱,承诺很多,但没有兑现。所发生的一切似乎都是其他工具包和产品的推动,所有这些都需要花费更多的钱。没有退款满意度保证,这是非常可疑的,并且表明产品不合格。

Ultiself 回复2026-07-27

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can understand why this experience left you disappointed if the program did not meet your expectations and you felt it focused too heavily on additional offers. We take feedback like yours seriously because it helps us improve both the product and the overall experience. Please contact me directly at [email protected] with the email associated with your account. I’d like to review your case personally, better understand your concerns, and make sure you receive a clear response.

被收取了订阅费,我…

被收取了我不同意的订阅费,并通过电子邮件取消了我的订阅,但没有收到任何消息

Ultiself 回复2026-07-28

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned if you were charged for a subscription you did not expect and haven't yet received a response to your cancellation request. We take situations like this seriously and would like to review your case as quickly as possible. Please contact me directly at [email protected] with the email address associated with your purchase and any relevant details. I’ll personally make sure your case is investigated promptly and that you receive a clear response.

误导性指控 - 未经我同意就收取 262 PLN!

购买 45 PLN 选项后未经我同意收取 262 PLN 费用。误导性的结账流程。

Ultiself 回复2026-07-27

Hi, I’m Rebecca, Head of Customer Support at Ultiself. We take concerns like this seriously and would like the opportunity to review your case carefully. Please contact me directly at [email protected] with the email address associated with your purchase and the details of the charges. I’ll personally make sure your case is investigated promptly and that you receive a clear response.

骗子和犯罪分子

骗子和罪犯。我从来没有签署过任何东西,甚至没有这个应用程序,只是注意到我被收取了 3 次 49,93 美元的费用,所以几乎 150 美元......如此恶心,这样的骗子通过欺诈业务偷钱......🤮

Ultiself 回复2026-07-25

Hello, I’m Rebecca from the customer support team, and I’m really sorry to read your message. I understand how upsetting it must be to see unexpected charges, especially if you don’t recall signing up. Please contact me directly at [email protected] with any details you may have (such as the email used or a screenshot of the charges), so I can investigate this for you and make sure everything is properly resolved.

已注册 Ultiself

注册了 Ultiself,这是一款在 Facebook 上推广的自我改进/习惯跟踪应用程序,价格为 7 美元。几分钟之内,又连续尝试了三项收费——42.86 美元、42.86 美元、0 美元——没有经过我授权。我及时发现了这一切,阻止了这三个人,但不得不完全取消我的卡,以确保他们无法继续尝试。 7 美元也没有收到任何东西。 这不是一次性的。浏览这里的其他评论,模式是相同的:少量的初始费用,然后是一系列未经授权的尝试,没有有效的取消流程,以及脚本化的“联系支持”回复,但毫无结果。这看起来不像是一个计费故障,而更像是一种故意的策略。 此类应用程序围绕心理健康、习惯和自我提升进行营销——通常会接触到那些已经在苦苦挣扎并寻求支持的人。反复尝试未经授权对观众提出指控是一种剥削行为。不要链接真实的卡。如果您已经有,请立即检查您的对账单,并考虑在他们再次尝试之前取消它。

Ultiself 回复2026-07-25

Hello, I’m Rebecca from the customer support team, and I’m truly sorry to read about your experience. I understand how concerning this situation must feel. What you’ve described is not the experience we aim to provide, and we take these concerns very seriously. We would really like to review your case in detail, check what happened with the attempted charges, and make sure everything is fully resolved for you. Please contact me directly at [email protected] with the details of your account or the transaction, and I will personally look into this and assist you further.

艾玛反应很快,并试图……

艾玛反应迅速并尽力提供帮助

Ultiself 回复2026-07-22

Thank you for your kind review! We're delighted to hear that Emma responded quickly and was able to help. I'll be sure to share your feedback with her. We truly appreciate your support and are always here if you need anything else.

我刚刚发现反复出现...

我刚刚发现 Ultiself 每月定期收费,但没有支付每月订阅费用的记录。这是怎么回事?

Ultiself 回复2026-07-23

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would raise concern. We'd like the opportunity to review your account and clarify what happened. Please email me directly at [email protected] with the email address that may be associated with your purchase and the details of the charges. I’ll personally make sure your case is investigated promptly and that you receive a clear response.

我报名了,他们收了三笔钱……

我报名了,他们收了三笔付款,分别是 57 美元、18.64 美元和 47 美元,这些金额都不是我同意的。我没有收到他们的登录详细信息或任何通信。 通过信任试点,我发现了一封电子邮件,并且得到了不够好的通用答复。我不知道他们是否会拿更多的钱。我已经联系了该卡,因为它是万事达卡,所以你必须等待 30 天才能查询它,我很生气 😡

Ultiself 回复2026-07-23

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can understand why you'd be so concerned after seeing multiple charges you did not expect and not receiving the account information you were looking for. We take situations like this very seriously and would like the opportunity to review your case in detail. Please email me directly at [email protected] with the email address that may have been used for the purchase and the details of the charges. I’ll personally make sure your case is prioritised and that you receive a thorough response as soon as possible.

请小心 – 尽管我从未完成结帐,但我还是被收取了费用

我开始注册过程并输入了付款详细信息,但我从未故意完成结帐或同意定期订阅。 尽管如此,Ultiself 却向我收取了 8.69 欧元,后来又收取了 43.71 欧元。 最让我担心的是,在拿走我的钱后,他们继续给我发邮件告诉我“完成结帐”,“完成你的结帐”,甚至说我“还没有领取”我的计划。这表明他们自己的系统认为我的注册不完整,而他们已经在向我的卡收费。 我从未收到过登录凭据,从未访问过该服务,也从未使用过它。 我已要求提供我接受定期订阅的证据,包括结账确认和同意定期付款。在他们能够提供这一点之前,我认为这些指控是不合理的。 我强烈建议任何考虑 Ultiself 的人在输入付款详细信息之前要格外小心,并仔细检查他们的银行对账单。

Ultiself 回复2026-07-21

Hi, I'm Rebecca, Head of Customer Support at Ultiself. Thank you for sharing your concerns. We understand why this situation would be upsetting, and we take your feedback seriously. We would like the opportunity to review your account, the checkout process, and the charges you mentioned in detail. Please contact me directly at [email protected] with the email address associated with your account. My team and I will carefully investigate your case, review the information available, and provide you with a clear response as quickly as possible.

非常快速和尊重的回应。

Ultiself 回复2026-07-21

Thank you for your kind words! We're delighted to hear that you had a positive experience with our support team and appreciated the quick and respectful assistance. Your feedback means a lot to us and motivates us to continue providing the best possible service. We truly appreciate your support!

我现在有3个未经授权的…

我的银行账户现在有 3 笔未经授权的扣除,金额分别为 27.56 英镑、35.01 英镑和 7.39 英镑 这些都没有经过授权,我的手机上也没有订阅的痕迹,甚至没有取消的痕迹 总体诈骗组织

Ultiself 回复2026-07-20

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I'm very sorry for the frustration this situation has caused. We've already been in touch with you directly and are actively working with you to resolve this matter. Our team is carefully reviewing your case and will continue assisting you until everything has been addressed. Thank you for your patience while we work toward a resolution.

我不想继续我的……

我不想继续订阅该应用程序,在写完评论后,该公司立即联系并提供全额退款。客户支持团队非常有礼貌,并以我们时尚的方式处理问题,尽管该应用程序不适合我。我非常感谢他们的快速反应

Ultiself 回复2026-07-20

Thank you for your kind words. We're delighted to hear that our support team was able to assist you promptly and courteously, and that we could find a satisfactory resolution. While we're sorry Ultiself wasn't the right fit for you, we truly appreciate your understanding and your feedback. We wish you all the very best on your wellness journey.

我相信这些人是骗子

我相信这些人都是骗子。我同意订阅一小笔作为试用。然后立即从我的帐户中扣除了第二笔 57 美元。我想要回我的钱。我不同意这个!

Ultiself 回复2026-07-20

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned after seeing a charge you did not expect, especially if you believed you were only signing up for the initial trial. We take situations like this seriously and would like the opportunity to review your case carefully. Please contact me directly at [email protected] with the email address associated with your purchase and the details of the charge. I’ll personally make sure your case is investigated promptly and that you receive a clear response.

我对自己负责的应用程序

我对自己负责的应用程序,我已经使用应用程序三年了,试图在一天内完成我需要完成的所有项目,我喜欢例程和提醒,因为我忘记了一切,让我忙碌,并提醒你有时我没有拿起一本书或我没有画画,

Ultiself 回复2026-07-20

Thank you for sharing your experience and for being with Ultiself for the past three years. It means a lot to hear that the app helps you stay accountable and supports your daily routine. We're especially happy that the reminders help you make time for the things you enjoy, like reading and painting. Wishing you continued success as you work toward your goals.

他们骗钱

我是一次性购买的。并且绝不同意订阅。今天我看到我的钱被拿走了。这是一个骗局。

Ultiself 回复2026-07-16

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would be concerning, especially if you believed you were making a one-time purchase and later noticed an unexpected charge. We take billing concerns like this very seriously and would like the opportunity to review your case. Please contact me directly at [email protected] with the email associated with your account and the details of the charge. My team and I will investigate everything carefully and provide you with a clear response as quickly as possible.

将评论从负面更改为正面

我改变了之前的评论。与支持团队沟通后,我的钱已退回我的帐户。我很欣赏这种态度和工作方式。

Ultiself 回复2026-07-14

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this situation would be concerning, especially if you believe you were charged without an active subscription and have not received the response you were expecting. We take cases like this very seriously and would like to investigate your account thoroughly. Please contact me directly at [email protected] with the email address associated with your account and the details of the charges. My team and I will review your case carefully and get back to you as quickly as possible.

不敢相信

不敢相信,尽管我一次又一次取消预订,我还是被扣费 别再偷我的东西了,我没有多少钱!!!! 编辑添加他们修复并退款并且非常快

Ultiself 回复2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would be very upsetting, especially if you believe you've already cancelled and are still seeing charges. We take billing concerns like this seriously and would like the opportunity to review your account in detail. Please contact me directly at [email protected] with the email associated with your account and any relevant billing information. My team and I will investigate your case carefully and provide you with a clear response as quickly as possible.

他们在同一时间向我收取了 3 次费用...

他们在同一个月向我收取了 3 次费用,而且没有取消订阅的选项。我写了,没有回复。彻底的黑客攻击!!

Ultiself 回复2026-07-14

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your feedback. We’re already in contact with you and are waiting for the account details we requested so we can identify your account and investigate your case. At the moment, we’re unable to proceed without this information. Please reply to our email with the requested details, and we’ll continue reviewing your case as quickly as possible. We're here to help.

概念和实际应用程序都很好。

概念和实际应用程序都很好。 然而,升级所增加的所有成本都过高。 如果我意识到这一点,我从一开始就不会购买这个应用程序。

Ultiself 回复2026-07-14

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to share your feedback. I'm glad to hear you like the concept and the app itself, but I understand why the additional upgrade options left you disappointed. We appreciate honest feedback like yours as it helps us improve the experience for our users. If you'd like to share more about your experience or have any questions, please feel free to contact me directly at [email protected]. We'd be happy to help.

超过50欧元的额外费用!

我注册了一周(8.76 欧元),但额外收取了 50.31 欧元。绝对是骗局,不要注册!编辑///我找到了借口并退回了 50 欧元,所以我将星星从 1 升级到 3。完成这一切仍然需要一些工作,所以我希望他们检查广告,以避免这些问题发生。

Ultiself 回复2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned after seeing a charge you did not expect. We'd really like the opportunity to review your account and clarify what happened. Please contact me directly at [email protected] with the email associated with your purchase and the charge details. I’ll personally make sure your case is investigated promptly and that you receive a clear response.

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