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Ultiself

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关于 Ultiself

数据更新
网站
ultiself.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(55/55 条)
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商家自述

Ultiself 是一款用户友好、可操作的应用程序,它使用科学支持的方法来创建您的最佳例程并打造最好的您。如果您对应用程序、计费、订阅或其他任何问题有任何问题,请发送电子邮件至 [email protected],我们将快速解决您的问题。

以上内容由商家自行提供,未经平台核实。

Ultiself靠谱吗?

Ultiself(ultiself.com)在 OK.one 的综合评分为 2.7 分(满分 5 分),基于本站收录的 103 条用户评价,属于美丽与健康分类,口碑较差。评价两极分化:41% 给出 4 星及以上,同时 50% 打了 1 星;商家回复了 100% 的差评;评价主要围绕应用、退款、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

大多数评论者对他们的整体体验并不满意。许多人都经历过意外的收费和订阅续订,而他们并未明确同意或事先不知情。消费者经常指出取消流程过于复杂,因此很难停止重复付款。 然而,一些人提到该应用程序本身对于跟踪日常习惯和改善个人习惯非常有用。一些评论者对客户支持团队在解决计费问题和确保退款方面获得有用的帮助感到满意。评论家还赞赏该平台提供的多方面设计和用户友好的界面。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

艾玛

艾玛,让我的问题变得非常轻松,而且她非常友善。

Ultiself 回复2026-07-13

Thank you for your kind review! We're so pleased to hear that Emma made the process easy and provided the support you needed. I'll be sure to share your feedback with her. We truly appreciate your support and are glad we could help.

⚠️ 误导性的销售流程

⚠️ 误导性销售流程——小心 我对 Ultiself 的体验非常令人失望。我最初通过 Instagram 广告购买了产品,并明确授权了第一笔付款。然而,在结帐过程中,只需单击“继续”即可显示其他产品,但没有明确表明这些单击将导致进一步的购买和收费。 后来我被收取了额外的费用,而我并没有故意授权。我没有明确告知任何自动付款协议或订阅,并且我从该公司收到的电子邮件中也没有透明的解释。 我已联系 PayPal 对这些费用提出异议。我建议您要非常小心并阅读结账流程的每一步,因为报价的呈现方式可能会令人困惑和误导。我还有Instagram广告的屏幕截图,我点击了它并将其展示给我最好的朋友,他是一名高级律师,我们将采取法律措施,现在他也说这是不对的。电子邮件确认中也没有有关自动付款的信息,这在德国是非法的。你们现在有麻烦了。

Ultiself 回复2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can understand why this experience would leave you with serious concerns, especially if the checkout process and subsequent charges were not clear to you. We take feedback like yours seriously and would appreciate the opportunity to review your case in detail. Please contact me directly at [email protected] with the email associated with your purchase and any relevant information. I’ll personally ensure your case is reviewed thoroughly and that you receive a clear response after we investigate the matter.

Utiself 完全是一个骗局

Utiself 完全是一个骗局。我一直在尝试取消订阅,但所有电子邮件均无人回复。我将不得不取消我的卡。不要注册

Ultiself 回复2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd feel concerned if you've been trying to cancel your subscription and haven't received the response you expected. We'd like the opportunity to look into your case and help resolve it. Please email me directly at [email protected] with the email address associated with your account. I'll personally make sure your request is reviewed as a priority and that you receive a response as soon as possible.

我更好地坚持我的目标

Ultiself 回复2026-07-13

Thank you for your review! We're delighted to hear that Ultiself is helping you stay consistent with your goals. Building lasting habits takes time, and it's great to know the app is supporting you along the way. We appreciate your support and wish you continued success on your journey.

妈的还偷我的钱

Ultiself 回复2026-07-10

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why you feel upset if you believe you were charged unexpectedly. We take concerns about billing very seriously and would like the opportunity to review your case carefully. Please contact me directly at [email protected] with the email associated with your account and any details about the charges. My team and I will investigate the matter thoroughly and provide you with a clear response as quickly as possible.

不会通过…取消我的订阅

不会通过电子邮件取消我的订阅。 100%是诈骗网站

Ultiself 回复2026-07-09

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your feedback. We’re already in contact with you and are actively working through your case together. We appreciate your patience while we continue assisting you. If you have any additional questions or need further support, please feel free to continue our conversation by email. We're here to help.

这个团队绝对是很棒的

这个团队绝对棒极了,我不擅长应用程序和日文 他们帮助我进行了设置,并让我有机会了解这一切是如何运作的。他们真正致力于帮助人们克服毒瘾,并且课程具有激励性且结构合理。感谢 Ultiself 团队,我很感谢你们。

Ultiself 回复2026-07-09

Thank you so much for your heartfelt review! We're delighted to hear that our team was able to help you get started and make the app easier to understand. Knowing that you feel supported on your journey and that you're finding the courses motivating and well structured means a great deal to us. Your kind words are a wonderful encouragement to the whole Ultiself team. Thank you for your trust and support!

订阅一周,之后自动收取 87 美元 - 已解决

我只订阅了一个星期。 一周过去后,ultiself 自动向我收取 87 美元! 我通过电子邮件联系了他们,看看他们是否有反应并给我退款。 使用该应用程序时要非常小心! --- 更新:我得到了非常快的反馈,问题将会得到解决。 从一星改为四星

Ultiself 回复2026-07-04

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would raise concern, especially if you were not expecting an additional charge after your one-week subscription. We take billing questions seriously and appreciate you reaching out to us. If you have already contacted our support team, thank you for your patience while we review your case. If you need any further assistance, please feel free to contact me directly at [email protected]. My team and I will make sure your case is carefully reviewed and that you receive a clear response as soon as possible.

好的

只是平均水平

Ultiself 回复2026-07-02

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this situation would be deeply concerning, especially if you noticed charges you did not expect and have not yet received a response to your emails. We take reports like this seriously and would like the opportunity to investigate your case thoroughly. Please contact me directly at [email protected] with the email address associated with your account and any details about the charges. I’ll personally make sure your case is reviewed as a priority and that you receive a response as soon as possible.

迈克尔非常乐于助人

迈克尔非常乐于助人、专业且高效。 谢谢

Ultiself 回复2026-07-03

Thank you for your kind review! We're delighted to hear that Michael was able to help you with professionalism, efficiency, and care. We'll be sure to share your feedback with him, as recognition like this means a lot to our team. We truly appreciate your support!

有帮助,但有些问题

总的来说,该应用程序会很有帮助,但自我催眠和冥想曲目总是在中途停止,这非常烦人!

Ultiself 回复2026-07-02

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your balanced feedback. I'm glad to hear you're finding the app helpful overall, but I can see why the meditation and self-hypnosis tracks stopping midway would be disappointing. We'd like to look into this and help resolve it. Please contact us at [email protected] with your device model and app version, and our team will investigate the issue and do our best to help as quickly as possible.

当我下载应用程序时

当我下载应用程序时。我犯了一个错误,所以我付出了3倍的大代价。我在 supportultiself 上写信告诉他们我想取消我的订阅。几分钟后,我收到了来自终极团队的迈克尔的回复。迈克尔做了一项研究,发现了问题所在。从那时起,我就获得了 ultiself 的免费 VIP 终身访问权限。谢谢迈克尔。

Ultiself 回复2026-07-02

Thank you so much for sharing your experience! We're delighted to hear that Michael was able to quickly investigate the issue and help resolve it for you. Providing prompt, thoughtful support is something we care deeply about, and it's wonderful to know you were happy with the outcome. We'll be sure to pass your kind words along to Michael. Thank you for your trust and for being part of the Ultiself community!

格栅应用程序

格栅应用程序 让我保持专注并让你按照惯例进行

Ultiself 回复2026-07-02

Thank you for your great review! We're so glad to hear that Ultiself helps you stay focused and build routines that keep you moving toward your goals. Supporting consistency and making it easier to create positive daily habits is exactly what we aim for. We truly appreciate your support and are happy to be part of your journey.

由于经济困难,我...

由于经济困难,我要求退款! 艾玛立即联系我,审查了我的情况,并安排全额退款! 艾玛在我正在进行的过程中非常专业、富有同情心并且支持我!

Ultiself 回复2026-06-29

Thank you for sharing your experience. We're so pleased to hear that Emma was able to assist you quickly and with care during a difficult time. We'll be sure to pass along your kind words to her. Providing professional, empathetic, and supportive service is something we strive for every day. We truly appreciate your feedback and wish you all the best moving forward.

优秀的应用布局

优秀的应用程序布局。提供功能性和灵活性的适当平衡。

Ultiself 回复2026-06-30

Thank you for your kind feedback! We're delighted to hear that you enjoy the app's layout and that it strikes the right balance between functionality and flexibility. Creating an experience that's both powerful and easy to use is something our team works hard to achieve. We truly appreciate your support and are glad Ultiself is working well for you.

未经授权的收费

编辑:Ultisef 支持团队及时解决了以下问题。所有不正确的费用均得到资助,他们的支持人员真诚且非常乐于助人。 我以 9.92 美元的价格购买了他们的订阅,这对于他们提供的产品来说似乎是一个公平的价格。 当我检查我的银行帐户时,发现有收费,但一分钟后,我还同时被收取了 8.92 美元和 57 美元。作为购买该应用程序以努力改善自己并使用自助工具的人,这种未经授权的扣除不仅令人难以置信,而且由于我的情况而产生了巨大的财务影响。

Ultiself 回复2026-06-29

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would be deeply concerning, especially when you were expecting a single purchase and noticed additional charges immediately afterward. We take billing concerns like this very seriously and understand the impact they can have. Please contact me directly at [email protected] with the email associated with your account and the details of the transactions. My team and I will review your case carefully and provide you with a clear response as quickly as possible.

这些人是一群骗子

这些人就是一群被骗的人。他们会缠着你做一笔交易,最终把报价降到 5 美元,然后嘿,他们就拿了 50 美元,别上当。骗子

Ultiself 回复2026-06-29

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to share your feedback. We’ve already been in touch with you directly and have worked through your request together. If you have any further questions or need any additional assistance in the future, please don’t hesitate to contact us at [email protected]. We're always happy to help.

顶级客户服务

他们很快就帮助了我,我不能要求更多了。我错误地进行了多次付款,他们立即退还了金额。感谢!顶级客户服务!

Ultiself 回复2026-06-27

Thank you so much for your kind words! We're delighted to hear that our team was able to help quickly and resolve the issue with your duplicate payments. Providing prompt, caring support is something we truly value, so it's wonderful to know you had such a positive experience. We really appreciate your feedback and your support!

我不想订阅你收费的…

我不想订阅,你向我收取了第三次费用,我想取消并获得退款。

Ultiself 回复2026-06-27

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned if you were charged for a subscription you did not intend to purchase. We take situations like this seriously and would like to review your account and billing history. Please email me directly at [email protected] with the email associated with your account and any details about the charges. My team and I will investigate your case carefully and provide you with a clear response as quickly as possible.

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