We’re founded in 2012, Shenzhen, China. UMIDIGI is for those that expect more from their smartphone than a run-of-the-mill experience. It is here, where the art of technology and life convene. We're committed to focusing on premium products, differentiating innovation, achieving technological breakthroughs, bringing the latest technology to consumers and striving to realize dreams for people.
以上内容由商家自行提供，未经平台核实。UMIDIGI（umidigi.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 858 条用户评价，属于电子与科技分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 12% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-10-24。
Really bad - Bought a phone from their official store. When the package arrived it was empty . Probably stolen somewhere along the way . Umidigi does nothing to help their customer (me) to file a case against the freight company . I as a recciver cant do that . So good luck if you have to repair your phone. Umidigi will probably not help you at all . Only interested in selling.
Customer service needs to be vastly improved. Repairs that are needed should be way easier to come by.
I didn't use UMIDIGI products before, so i can't say they r good or not.... I hope try them to be honest about
Bison pro. Rebooting many times per day. Very disappointed. Prewious phone, Power, was the best.
Will become 5 star if I win one of their giveaways.
Honestly i don't know so much about UMIDIGI I just heard about a good quality/price and robust BISON smartphones
Good phones but need to improve system support and updates
The company is producing quality products but I was asking that they produce also spare parts to various outlets.
Update to my previous review. My microphone has stopped working and restarts are not fixing the problem. I'm unable to get my cracked screen fixed either.
I am using umidigi Bison for months and the phone is just a beast for all whether. excellent product.
I got the Bison Pro it looked awesome, hard, rude and solid...but... When I started it I notice that the massive battery runs out as fast as my old moto, why? To use the thermometer I MUST have installed and running a piece of junk called Zello. If none in my circle use Zello it's useless for me and it drains my battery, as fast as old phones.
It is the definition of a budget device. It gets the job done, and is affordable especially if you want to buy a first phone for someone. Each phone lasts about a year though, from the overheating, to the screen not responding the phones eventually start to give lots of trouble. It's good for when you want to start off your younger relative with a phone to teach them responsibility.
Such a shady company I purchased one of their phones on eBay that arrived defective so I reached out to them and didn’t hear anything back so I left negative feedback and then they message me saying that unless I update the review to be positive they won’t replace or refund my phone which eBay won’t even allow Me to update the negative feedback so now umidigi won’t even respond to my messages so now I’m left with a brick and out 70$ avoid this company at all cost.
Dear Jennifer Israel, We are really sorry for your inconvenience but please note, here we represent UMIDIGI, the manufacturer, not an eBay seller. If you need a technical support, we are glad to help you with all possible effort. Please contact us on https://www.umidigi.com/emailUsList.php?act=list&support=1 by filling out the form, and our colleagues will reply you as soon as possible. Sincerely yours, UMIDIGI
Had my umidigi power 5 about 2 weeks and it constantly restarts itself sometimes every 2 minutes. A lot of apps don't work properly they often auto close meaning I have to restart the phone. Have emailed customer support a few times and got no reply. Had a lot of phones from Chinese manufacturers never had a problem until my first umidigi phone. Edit - i filled out that form twice and emailed marketing also Reply - I didn't get ticket number I filled out the form and didn't hear anything back, twice. Reply 2 Well it said it had been submitted, not sure what else I could have done? I'll happily change my review if I manage to get a solution but twice I submitted a form on your website, it told me it had been submitted but did not get a reply. I'll try again.
Dear Alex Robertson, We are sorry for your inconvenience but I'm sure, we can find a solution for your issue. I just checked our support system now but I couldn't find a single report (ticket) that's more than 24 hours old and not replied. If you have any issue, please contact us on https://www.umidigi.com/emailUsList.php?act=list&support=1 by filling out the form. Kind regards, UMIDIGI Reply to EDIT: If that's the case, please share your ticket number here, and we'll check it out. Possibly your ticket got closed for some reason but we can re-open it if we know which one that is. Reply 2: Then you didn't finish your report, it was not sent to our support system, therefore, we were not aware of it. If you have issues with filling out the form, you can send an email directly to [email protected]. In your email, please try to include as much data as requested in the issue form. Reply 3: We have replied your support ticket. Please check whether you've received it or not.
The phones seem very innovative with design, what they offer and price, they have their special touch; The detail is that they could have a better processor and camera, because they are important details on a telephone, and thus be a low range or low mid-range, there are telephones that can offer better features at that price. Even so, the brand promises and catches.
I have never owned an Umidigi Phone before, but with what I've seen, this phone is good.
Umdigi makes very good phones...Excellent.
Dear Diego Tume, We are glad to know that you're enjoying our products. if that's the case, please leave us a 5-star review as 5-star represents high satisfaction. Kind regards, UMIDIGI
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