Umi Tea Sets

The packaging was absolutely beautiful

The packaging was absolutely beautiful, my partner uses the tea set everyday. The mesh strainer in it is perfect. We are both thrilled and I love seeing him use it everyday!

William Zheng美国 · 写过 1 条评价 · 体验于 2024-11-05 · 发表于 2024-11-05

good product and highly recommended

Hannah X美国 · 写过 1 条评价 · 体验于 2024-08-30 · 发表于 2024-11-05

Review

I purchased the arched bamboo tea table from Umi Tea Sets and it arrived quickly and was packaged well. The process of ordering from the website was smooth. The bamboo material was lighter than I expected and had a small mark on the wood when it arrived. The pilot holes for screwing in the base also could have been better drilled. However, the table looks nice and was what we were looking for, a low tea table, and we will keep it. It is a beautiful table, and every morning I sit down at it and drink tea and write in my journal. I am a big fan of floor seating, and it has been said to be healthier for you than sitting in a chair. The table is a good height for floor cushions. I went with Umi Tea Sets because I could not find a similar low tea table on other websites that shipped to the U.S. I also like the color and natural bamboo material, it feels nice to the touch and doesn’t stain easily. I recommend this arched bamboo tea table to anyone who enjoys tea and wants to add a little bit of charm to their day.

Mimi英国 · 写过 1 条评价 · 体验于 2024-11-04 · 发表于 2024-11-04

This company takes your money and then doesn’t care if you receive any goods

Starting to feel like I’ve been scammed out of £200. Be warned this company might be a bogus company. I made an order for a table 8 weeks ago. I’ve been told it is on its way, at customs, that it is big, so that is why it is taking so long to ship (but ALL tables are big). I also got told I would be given a tea set as an apology. Nothing has materialised. It’s obviously lost in transit. I have sat here without a table for over 2 months and have just been told to keep waiting. No attempt on their part to refund me or allow me to place a reorder so that I can actually receive a table.

Marianne Ryan英国 · 写过 1 条评价 · 体验于 2024-09-02 · 发表于 2024-10-02

Quick postage and really great quality…

Quick postage and really great quality product. Very happy with my purchase.

Sara G挪威 · 写过 1 条评价 · 体验于 2024-09-03 · 发表于 2024-09-03

I ordered two tea sets and a kettle

I ordered two tea sets and a kettle. They are well-made and packed very carefully. Delivery was also pretty fast. Thr kettle unfortunately didn't fit EU sockets. The company promptly offered to send out an adaptor after i told them about it. The replacement was unfortunately lost and the customer service again promptly sent another one out. Unfortunately, the adaptor they sent out this time wasn't meant for EU use again, but I'm still overall pleased with their customer service willingness to help! I will order from them again.

Michael Cabral美国 · 写过 1 条评价 · 体验于 2024-03-25 · 发表于 2024-08-28

Various Gong Fu items

I stumbled upon Umi Tea Sets because I was interested in getting into Gong Fu, but I wanted a price not too expensive but also not product that is too cheap and unlikely to last. The main item I was interested in finding at a good price was a Tea Tray. I ended up ordering a bamboo Tea Tray, Cha He, Fair glass cup, and a set of clear tea cups. Everything came in a timely manor. Everything was wrapped appropriately so that it would not be damaged during travel. The quality and the price of everything matches. Having used all of my tea products on nearly a daily basis they are have held up very well, and look like they did the day they came out of their boxes. I am very satisfied with this company so far. In the future when I am ready to build my tea set even bigger I will most certainly return to Umi Tea Sets to secure more of my Tea set needs. Their prices compared to all the competition is fair, and like I have already stated the quality is of the product is satisfactory. If you do the shipping it takes about 2-3 weeks to arrive, but coming from overseas that is really not too long of a time to wait. Would Highly recommend any tea connoisseur to purchase from these guys.

Kelsey Van Patten美国 · 写过 3 条评价 · 体验于 2024-08-28 · 发表于 2024-08-28

Maneki Neko Fortune Cat Travel Tea Sets

I love my tea set! I have been using it for a few months now and it has a great, compact design. It has exactly all the components I need/want in a travel set. In addition, my recent customer service experience was great. I needed a replacement part for the set and the team got back to me right away with a solution.

Nirvana O.美国 · 写过 1 条评价 · 体验于 2024-08-01 · 发表于 2024-08-23

I bought a little travel tea set for my…

I bought a little travel tea set for my friend’s birthday, she absolutely loves it and uses it all the time. There are many different types of tea accessories, kettles, and travel sets. I highly recommend!

Good quality, great support!

I ordered a small, portable tea set in a container box (called “Japanese Small Tea Set With Travel Bag”) so that I can have a tea session with my friends when I am not at home. When it arrived, sadly the three small cups were missing because when it went through customs in Germany they opened the package to check it and forgot to put the cups back in. I contacted the support and received and answer super quickly only 4 hours later! They told me no problem, we will send you new cups and they also threw in a tea pet free of charge! They arrived and now I am happy with the complete set and also the tea pet, which I couldn't even find on the website, so it must be a very special one ;) I also tested the Tea set on a one month meditation retreat where I had about 2-3 tea sessions per day and me and my room mates absolutely loved the whole set. One should keep in mind that it only fits 180 ml (as stated in the product description), so when you fill it with water, don’t fill it up to the top. Leave some room or the water will spill when you insert the strainer with the tea. Overall I was very happy with my experience and especially the support, so thank you a lot for everything! I will definitely order some more tea goodies in the future from you :)

Ly Tieu美国 · 写过 1 条评价 · 体验于 2024-05-11 · 发表于 2024-08-01

Beautiful Tea Set!

I sent a tea set to my brother and my sister in law. They absolutely loved it! The amount of sets to choose from made it easy for me to find the one I thought would be most fitting for their home. There's beauty and art that goes into each set, you can't but love them all. Pricing is affordable. I didn't spend as much as I thought I would. I will definitely be gifting my friends and family through this website!

Great Service

During a move, I lost the tube in on my tea table high made it impossible to use. When I wrote to them, they answered immediately and offered to send th tubing. Really kind considerate, I heartily recommend them.

Marco Lam美国 · 写过 2 条评价 · 体验于 2024-07-03 · 发表于 2024-07-31

My daughter has grown up around tea…

My daughter has grown up around tea ceremony and has moved to New York City and has been serving tea to her friends. I didn't want to send her family heirlooms yet but I wanted her to have a good tea set to practice tea ceremony. I bought an inexpensive set from Umi and she loved it. The quality was excellent for the price and it makes me really happy that she is pouring tea to her community.

This company is a scam

This company is a scam, pictures are not the same as what you receive even the people who like what they receive you can tell in their pictures that it’s not the same as the actual product they bought. Second point, they are dodgy when it comes to handling All mistakes express shipping for me was not express shipping so they refunded me, the items I received were not the same as the picture, when I sent it back it cost me $150 which they are not going to pay so I lose out of my pocket … So keep that in mind if you’re planning to give a return item, and then the refund is done so that they can cheat and hope That you don’t notice. All in all it was an absolute horrendous experience. I would not recommend buying from this company especially when they’re selling you knockoffs from the pictures they show.

Marlon Braga美国 · 写过 10 条评价 · 体验于 2024-04-12 · 发表于 2024-07-29

Fantastic product!

Fantastic tea set! I got it as a gift for a friend and they loved it! Will check if I can get some of these other cute tea sets for other friends.

Happy with the purchase

Recently purchased a tea cup with a wooden hande. Purchase was smooth, it took some time to deliver but acceptable as delivery was free. The cup is nice, and pleasant to drink from only little downfall that it's my own fault that I didn't check the size as I was expecting bigger cup. Overall happy with the purchase Thank you

Small foldable table

I ordered a small foldable table, advertised as solid wood. It was not solid wood but veneer and the veneer was not even applied consistently. It did not resemble the picture. The fittings are cheap looking. One rubber foot was missing. They offered a refund but cost of shipping was more than the table cost. They did offer other items to replace and I chose 2 teapots. One was chipped but useable, but I won’t use as I’m concerned about possible lead contamination as I no longer trust the information given.

Very Happy Customer

I ordered one Double Wall Stainless Steel Tea & Coffee Cup. I figured if I really like it, I will order a few more for a set. I have been looking for something this stylish and sleek for a while and their price is very reasonable compared to other websites I've visited. I knew from the beginning this was going to be a great transaction because I used their chat option and the person I chatted with was very nice and was very knowledgeable with the products they carried. After I placed the order, I ended up having shipping issues but was helped by the customer service team. I'm very happy with how this was taken care of, and it really showed how much they want their customers to be happy. When I received the item, the tea and coffee cup is even nicer in real life! It's very sleek, clean, and met the aesthetics I'm looking for. It's a lot shinier in person and a lot more beautiful than I could imagine! It's small, lightweight, and perfect for my morning espressos. I can't wait to finish my set and use it for my next brunch with my friends! I highly recommend Umi Tea Set to everyone.

This was sent to me as a gift and it exceeded expectations

This was sent to me as a gift and it really is beautiful. Fir now I am using it as a decorative piece in my apartment and it's very pretty and arrived very well packaged.

Great website, great product, great customer service!!

I cannot say enough good things about my experience purchasing from Umi Tea Sets. I bought a Japanese clay tea set, and it’s both aesthetically and functionally brilliant. It arrived looking picturesque: it was almost as though the pot I purchased was the one in the picture! Considering the distance it was shipped, as well, I was extremely pleased that such a delicate piece arrived without any chips in the clay or blemishes in the paint. It was extremely well-packaged. The shipping/tracking information was updated throughout the process, and I was pleased to see that it even arrived early! As far as the tea set itself goes, it is tremendously well made. As I said, it’s a gorgeous tea set that can even function as a decoration piece to leave out on the countertop when not in use. The tea pot itself holds heat for quite a long time. I used three small tea candles in the kettle warmer, and it kept the tea hot for an entire evening. The warmer is also rather pretty, as it casts this faint amber glow when candles are lit inside. It’s easy to clean, which is a blessing, given how often I use it. Overall, I would highly recommend Umi Tea Sets. They sell high quality products at reasonable prices, ship them responsibly, and will be sure to satisfy your tea-drinking needs and impress any guests you have over. Thank you, Umi Tea Sets!