Dear Customer,
Thank you so much for sharing your experience! We’re glad we could help correct the prescription issue and that your new lenses arrived quickly. Your trust in our quality and service means so much to us, and we look forward to serving you for many years to come!
Best regards,
Unicoeye Customer Service Team
Dear Customer,
Thank you so much for your wonderful review! We’re delighted that you love the realistic look, comfort, durability, and value of our lenses. We’re also glad we could help with the free replacement.
Your support means a lot to us, and we look forward to serving you again!
Best regards,
Customer Service Team
Y
Yourz Truly · 写过 1 条评价 · 体验于 2026-07-03 ·
★★★★★
服务很好
服务非常好。我的隐形眼镜非常漂亮而且完美贴合。感谢您的热情服务。
Unicoeye 回复2026-07-21
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you love your contacts and that they fit perfectly. Your kind words about our service mean the world to us!
We hope to serve you again soon. Feel free to check out our latest styles.
Best regards,
Customer Service Department
M
Ms. W. · 写过 3 条评价 · 体验于 2026-06-09 ·
★★★★★
我一直在从你们的网站订购...
我一直从你们的网站订购,不得不对订单进行更改,并立即得到了帮助。这就是让我回来的原因。
Unicoeye 回复2026-07-21
Dear customer,
Thank you so much for your continued support and kind words! We're so glad we could help you promptly with your order changes. It's our pleasure to serve you, and we truly appreciate your loyalty!
We look forward to your next visit at unicoeye.
Best regards,
Customer Service Department
Hi there,
Thank you so much for your wonderful review! 💕
We're thrilled to hear that you've been happy with Unicoeye for over 6 years! It's amazing to know that our prescription contacts have worked beautifully for you and look so natural.
We're also glad we could help you out when you had an order issue - that's what we're here for! 😊
Your kind words mean the world to us. Thank you for choosing Unicoeye and for being such a loyal customer. We promise to continue providing you with the best quality and service!
Best regards,
Customer Service Department
C
Chasity Morelock · 写过 2 条评价 · 体验于 2026-07-10 ·
★★★★★
尚未收到产品,但服务很棒
Unicoeye 回复2026-07-16
Hi there,
Thank you so much for your kind words about our service! We're thrilled to hear you've had a great experience with us so far.
We hope you'll love your order once it arrives. If you have any questions or need assistance with anything, please don't hesitate to reach out.
We look forward to serving you again!
Best regards,
Customer Service Department
Hi,
Thank you so much for your kind words and patience! We're so glad we could help resolve the issue with your Buy 4 Get 4 promotion.
Your 4 free pairs are on their way! We appreciate your understanding about the code issue. It's our pleasure to assist you!
If you ever need anything, please feel free to reach out anytime. We're always here to help!
Best regards,
Customer Service Team
UNICOEYE
M
Michael Wagner · 写过 3 条评价 · 体验于 2026-06-08 ·
★★★★★
收到空盒子后
收到空盒子后,Unicoeye 发送了替换品
Unicoeye 回复2026-07-15
Hi,
Thank you so much for your understanding and patience! We're so glad we could resolve the issue and get your replacement to you.
We apologize for the empty box incident, and we truly appreciate you giving us the opportunity to make it right.
If you ever need anything, please feel free to reach out anytime. We're always here to help!
Best regards,
Customer Service Team
UNICOEYE
A
Ang Sanchez · 写过 2 条评价 · 体验于 2026-07-08 ·
★★★★★
我很欣赏客户的方式……
我很欣赏将客户放在第一位的方式。
Unicoeye 回复2026-07-10
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate our customer-first approach.
At Unicoeye, customer satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a difference for you.
We truly value your support and look forward to serving you again!
Best regards,
Customer Service Department
C
Cocoa · 写过 1 条评价 · 体验于 2026-06-28 ·
★★★★★
如果我可以给零分
如果我可以给零分,我会的。糟糕的客户服务和关于追踪号码的谎言
Unicoeye 回复2026-07-10
Dear Customer,
We're deeply sorry to hear about your experience. We take your concerns very seriously and want to resolve this for you immediately.
Unfortunately, we couldn't locate your order information from your review. Could you please provide your:
Order number
Email address used for the order
Please contact us at [email protected] so we can look into your tracking issue and make things right. We're committed to helping you!
Best regards,
Customer Service Department
J
JennyLynn · 写过 1 条评价 · 体验于 2026-05-20 ·
★★★★★
我过去曾订购过
我过去曾订购过。心里高兴极了。优质的产品,优惠的价格和快速的交货!迫不及待地想尽快订购一些新颜色!
Unicoeye 回复2026-07-03
Dear Customer,
Thank you for your wonderful review! We're thrilled to hear that you were extremely happy with our products, prices, and speedy delivery.
We look forward to your next order of new colors! Feel free to browse our latest collections.
Thank you for your support!
Best regards,
Customer Service Department
H
Hannah Montgomery · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
客户服务总是那么有帮助......
客户服务在解决订单问题方面总是非常有帮助。
Unicoeye 回复2026-07-03
Dear Customer,
Thank you so much for your wonderful feedback! We're delighted to hear that our customer service team was able to help you with your order issues.
At Unicoeye, we strive to go above and beyond for every customer, and your recognition motivates us to continue delivering excellent service.
If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
Best regards,
Unicoeye
Dear Customer,
We sincerely apologize for the inconvenience you've experienced. We're so sorry to hear that you received an empty box and that your previous email with pictures hasn't been addressed.
Please contact our after-sales service email at [email protected] with your order number so we can resolve this issue for you immediately. We respond within 24 hours on business days.
We take this matter seriously and want to make it right for you as soon as possible.
Best regards,
Customer Service Department
Dear customer,
Wow, thank you for such an amazing and detailed review! We're so happy to hear that our contacts work perfectly for you, especially for changing dark eye colors realistically.
It's wonderful that you get asked if they're your real eyes—that's the best compliment! We're also glad our customer service team has been helpful. Thank you for recommending us and for your support!
We look forward to serving you again!
Best regards,
Customer Service Department
Y
Yasha N. B. · 写过 3 条评价 · 体验于 2026-06-12 ·
★★★★★
花了这么长时间才发货
拖了这么久才发货。以三种不同的方式发送。
错过了一个包裹和一副镜片,这是最重要的。
不高兴。
Unicoeye 回复2026-06-23
Hi there,
We checked your packages - there are 3 total, and 2 have been delivered. The second one is still on the way, please wait for delivery. We're helping to expedite it for you.
Thank you for your patience! We also sent you detailed information via email, please check.
Best regards,
Customer Service Department
C
Cryst · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
出色的颜色选择和快速的运输
很棒的颜色选择和快速的运输。价格优惠
Unicoeye 回复2026-06-24
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you love our color selection, fast shipping, and great prices.
Your feedback means a lot to us and helps us continue improving. We look forward to serving you again!
Best regards,
Customer Service Department
A
Alysia Davis · 写过 1 条评价 · 体验于 2026-06-22 ·
★★★★★
爱他们
喜欢它们,非常漂亮的颜色
Unicoeye 回复2026-06-23
Hi,
Thank you so much for your kind words! We're thrilled you love the colors! 😊 Welcome back anytime!
Best regards,
Customer Service Department
Hi,
Thank you for your feedback.
We sincerely apologize for the inconvenience and frustration this has caused you.
We are unable to locate your order with the information provided. Could you please email us at [email protected] with your order number and a reference to this review?
We will prioritize checking your order status to see what might be causing the delay and help resolve this issue for you as soon as possible.
Thank you for your patience.
Best regards,
Customer Service Department
A
Anna Lopez · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
我的联系人有问题,他们……
我的联系人出现问题,他们非常友善且快速地给我发送了替代品!
Unicoeye 回复2026-06-20
Hi,
We're so glad we could help you with a replacement quickly! Thank you for your kind words and for choosing us. Your satisfaction means everything to us! 💕
If you ever need assistance again, we're always here for you.
Best regards,
Customer Service Team
M
Mubeshar Hashmi · 写过 1 条评价 · 体验于 2026-06-14 ·
★★★★★
我还没有收到镜片
我还没有收到镜片。已经10个工作日了。跟踪应用程序仍然显示订单已发货。
Unicoeye 回复2026-06-15
Hello,
Thank you for reaching out to us.
Your package is currently in transit. We have sent you the complete tracking link via email.
Please check your email for the tracking information and monitor the delivery status.
If you need any further assistance, please don't hesitate to contact us.
Best regards,
Customer Service Department