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Health & Medical

Unicoeye

103 reviews

4.6103 reviews
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About Unicoeye

Data updated
Website
unicoeye.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (10/10)
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Is Unicoeye legit?

Unicoeye (unicoeye.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Jenn Vinson · 2 reviews · Experienced 2026-07-23 ·

THE BEST COLOR CONTACT DIRECT ORDER COMPANY

This company has been so great! Every order I have never had an issue. Except my last one, and I was my fault, I didn’t order the prescription I guess I overlooked it. And they were so kind enough to correct my mistake for me. And I have the correct ones I. Less than 2 weeks. I am so happy to have found a contact company I can trust with quality prescription contacts, that I am not having to pay half my weeks pay to get. They are just as great if not better than the ones I ever got from my eye doc. And I will be a long time customer!

Reply from Unicoeye2026-08-10

Dear Customer, Thank you so much for sharing your experience! We’re glad we could help correct the prescription issue and that your new lenses arrived quickly. Your trust in our quality and service means so much to us, and we look forward to serving you for many years to come! Best regards, Unicoeye Customer Service Team

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Courtney Cao · 1 review · Experienced 2026-07-30 ·

i love unico i’ve only tried 3 other…

i love unico i’ve only tried 3 other brands and none have good deals or realism as unico and they’re so comfortable yet very durable too. they even sent me a free replacement because i bought the wrong pair. i love them so much

Reply from Unicoeye2026-08-01

Dear Customer, Thank you so much for your wonderful review! We’re delighted that you love the realistic look, comfort, durability, and value of our lenses. We’re also glad we could help with the free replacement. Your support means a lot to us, and we look forward to serving you again! Best regards, Customer Service Team

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Yourz Truly · 1 review · Experienced 2026-07-03 ·

Very good service

Very good service. My contacts were so beautiful and fit perfectly. Thank you for your kind service.

Reply from Unicoeye2026-07-21

Dear customer, Thank you so much for your wonderful review! We're thrilled to hear that you love your contacts and that they fit perfectly. Your kind words about our service mean the world to us! We hope to serve you again soon. Feel free to check out our latest styles. Best regards, Customer Service Department

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Ms. W. · 3 reviews · Experienced 2026-06-09 ·

I have been ordering from your website…

I have been ordering from your website and had to make changes on the order snd was helped immediately. It is what keeps me coming back.

Reply from Unicoeye2026-07-21

Dear customer, Thank you so much for your continued support and kind words! We're so glad we could help you promptly with your order changes. It's our pleasure to serve you, and we truly appreciate your loyalty! We look forward to your next visit at unicoeye. Best regards, Customer Service Department

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Jenn Vinson · 2 reviews · Experienced 2026-05-14 ·

I have been using them for over 6 years…

I have been using them for over 6 years for my prescription contacts. That I was paying a heavy penny for even with Insurance and not getting the pretty color ones. Well I found Unicoeye. and they have been great. The shipping is not bad at all, you have to be a little patient, but when they arrive they are packaged sealed and no damages at all. I have never had a problem. I even goofed up my order and they were so kind to help me out. I am so beyond happy and have never used anyone else since finding them. Their contacts esp their prescription ones have always worked beautiful and look so natural, well aT least If your going for that lol but they have something for everyone! You won’t be disappointed I promise!

Reply from Unicoeye2026-07-18

Hi there, Thank you so much for your wonderful review! 💕 We're thrilled to hear that you've been happy with Unicoeye for over 6 years! It's amazing to know that our prescription contacts have worked beautifully for you and look so natural. We're also glad we could help you out when you had an order issue - that's what we're here for! 😊 Your kind words mean the world to us. Thank you for choosing Unicoeye and for being such a loyal customer. We promise to continue providing you with the best quality and service! Best regards, Customer Service Department

C
Chasity Morelock · 2 reviews · Experienced 2026-07-10 ·

have not recieved product but grreat service

have not recieved product but grreat servi

Reply from Unicoeye2026-07-16

Hi there, Thank you so much for your kind words about our service! We're thrilled to hear you've had a great experience with us so far. We hope you'll love your order once it arrives. If you have any questions or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again! Best regards, Customer Service Department

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Jennifer Melchiore · 2 reviews · Experienced 2026-07-02 ·

I bought the Buy 4 Get 4 contacts

I bought the Buy 4 Get 4 contacts. The code must not have worked when I put it in. I only received 4 instead of 8 pairs of contacts. Customer service is working diligently to get my 4 free pairs of contacts to me! I appreciate use the supper customer service!!

Reply from Unicoeye2026-07-15

Hi, Thank you so much for your kind words and patience! We're so glad we could help resolve the issue with your Buy 4 Get 4 promotion. Your 4 free pairs are on their way! We appreciate your understanding about the code issue. It's our pleasure to assist you! If you ever need anything, please feel free to reach out anytime. We're always here to help! Best regards, Customer Service Team UNICOEYE

M
Michael Wagner · 3 reviews · Experienced 2026-06-08 ·

After receiving an empty box

After receiving an empty box, Unicoeye made good by sending a replacement

Reply from Unicoeye2026-07-15

Hi, Thank you so much for your understanding and patience! We're so glad we could resolve the issue and get your replacement to you. We apologize for the empty box incident, and we truly appreciate you giving us the opportunity to make it right. If you ever need anything, please feel free to reach out anytime. We're always here to help! Best regards, Customer Service Team UNICOEYE

A
Ang Sanchez · 2 reviews · Experienced 2026-07-08 ·

I appreciate the way customer is…

I appreciate the way customer is reguarded first.

Reply from Unicoeye2026-07-10

Dear Customer, Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate our customer-first approach. At Unicoeye, customer satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a difference for you. We truly value your support and look forward to serving you again! Best regards, Customer Service Department

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Cocoa · 1 review · Experienced 2026-06-28 ·

If I could give a zero rating

If I could give a zero rating, I would. Terrible customer service & lies about tracking number

Reply from Unicoeye2026-07-10

Dear Customer, We're deeply sorry to hear about your experience. We take your concerns very seriously and want to resolve this for you immediately. Unfortunately, we couldn't locate your order information from your review. Could you please provide your: Order number Email address used for the order Please contact us at [email protected] so we can look into your tracking issue and make things right. We're committed to helping you! Best regards, Customer Service Department

J
JennyLynn · 1 review · Experienced 2026-05-20 ·

I have ordered in the past

I have ordered in the past. Was extremely happy. Great product, great prices and speedy delivery! Can't wait to order some new colors soon!

Reply from Unicoeye2026-07-03

Dear Customer, Thank you for your wonderful review! We're thrilled to hear that you were extremely happy with our products, prices, and speedy delivery. We look forward to your next order of new colors! Feel free to browse our latest collections. Thank you for your support! Best regards, Customer Service Department

H
Hannah Montgomery · 1 review · Experienced 2026-07-02 ·

Customer service is always so helpful…

Customer service is always so helpful with going above and beyond resolving issues with orders.

Reply from Unicoeye2026-07-03

Dear Customer, Thank you so much for your wonderful feedback! We're delighted to hear that our customer service team was able to help you with your order issues. At Unicoeye, we strive to go above and beyond for every customer, and your recognition motivates us to continue delivering excellent service. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, Unicoeye

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Michael Wagner · 3 reviews · Experienced 2026-06-16 ·

It would help if you sent a box with…

It would help if you sent a box with contact instead of an empty box. I sent an email with pictures but haven’t received any response

Reply from Unicoeye2026-06-27

Dear Customer, We sincerely apologize for the inconvenience you've experienced. We're so sorry to hear that you received an empty box and that your previous email with pictures hasn't been addressed. Please contact our after-sales service email at [email protected] with your order number so we can resolve this issue for you immediately. We respond within 24 hours on business days. We take this matter seriously and want to make it right for you as soon as possible. Best regards, Customer Service Department

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Xia Lockheart TrueVixion · 1 review · Experienced 2026-06-22 ·

Unbelievably Remarkable Company

Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY change your eye color and look realistic . I get asked are they my real eyes all the time cause they fit so perfectly . A must buy if you want something different temporarily, cosplay or just are curious. Try something new and safe. Customer Service ALWAYS responds and the company ALWAYS has deals . I love them. ⭐️

Reply from Unicoeye2026-06-24

Dear customer, Wow, thank you for such an amazing and detailed review! We're so happy to hear that our contacts work perfectly for you, especially for changing dark eye colors realistically. It's wonderful that you get asked if they're your real eyes—that's the best compliment! We're also glad our customer service team has been helpful. Thank you for recommending us and for your support! We look forward to serving you again! Best regards, Customer Service Department

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Yasha N. B. · 3 reviews · Experienced 2026-06-12 ·

Took so long to deliver

Took so long to deliver. Sent in three different deliveries. Missed one package and pair of lens which was top priority. Not happy.

Reply from Unicoeye2026-06-23

Hi there, We checked your packages - there are 3 total, and 2 have been delivered. The second one is still on the way, please wait for delivery. We're helping to expedite it for you. Thank you for your patience! We also sent you detailed information via email, please check. Best regards, Customer Service Department

C
Cryst · 1 review · Experienced 2026-06-15 ·

Great color select and fast shipping

Great color select and fast shipping. Great prices

Reply from Unicoeye2026-06-24

Dear customer, Thank you so much for your wonderful review! We're thrilled to hear that you love our color selection, fast shipping, and great prices. Your feedback means a lot to us and helps us continue improving. We look forward to serving you again! Best regards, Customer Service Department

A
Alysia Davis · 1 review · Experienced 2026-06-22 ·

Love them

Love them, very pretty colors

Reply from Unicoeye2026-06-23

Hi, Thank you so much for your kind words! We're thrilled you love the colors! 😊 Welcome back anytime! Best regards, Customer Service Department

V
Vicky Yo · 1 review · Experienced 2026-06-21 ·

I don't recommend buying in Unicoeye

I'm very disappointed with this company. My order was processed on June 11. It's now June 21 and my items have not been shipped. This company has no need to be holding back what I order. This is ridiculous. I don't recommend buying from this company.

Reply from Unicoeye2026-06-22

Hi, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration this has caused you. We are unable to locate your order with the information provided. Could you please email us at [email protected] with your order number and a reference to this review? We will prioritize checking your order status to see what might be causing the delay and help resolve this issue for you as soon as possible. Thank you for your patience. Best regards, Customer Service Department

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Anna Lopez · 1 review · Experienced 2026-06-15 ·

Had an issue with my contacts and they…

Had an issue with my contacts and they were very kind and quick with sending me a replacement!

Reply from Unicoeye2026-06-20

Hi, We're so glad we could help you with a replacement quickly! Thank you for your kind words and for choosing us. Your satisfaction means everything to us! 💕 If you ever need assistance again, we're always here for you. Best regards, Customer Service Team

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Mubeshar Hashmi · 1 review · Experienced 2026-06-14 ·

I haven’t received my lenses yet

I haven’t received my lenses yet. It’s been 10 working days. The tracking app still showing that order is shipped.

Reply from Unicoeye2026-06-15

Hello, Thank you for reaching out to us. Your package is currently in transit. We have sent you the complete tracking link via email. Please check your email for the tracking information and monitor the delivery status. If you need any further assistance, please don't hesitate to contact us. Best regards, Customer Service Department