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美丽与健康

UNIQSO

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关于 UNIQSO

数据更新
网站
uniqso.com
分类
美丽与健康
所在地
马来西亚
状态
待认证
近 12 个月
19 条评价
差评回复率
94%(364/388 条)
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商家自述

About usWe are online store of beautyBuy cheap & quality cosplay wigs, colored contact lenses/circle lenses, skin & eye care products culled from Japan & Korea.Shop now

UNIQSO靠谱吗?

UNIQSO(uniqso.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 969 条用户评价,属于美丽与健康分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 94% 的差评;近 12 个月新增 19 条。数据最后更新于 2026-10-25。

用户怎么说

When I had an issue with my package not being delivered by Halloween (even though I ordered it early) they never resent it or gave a refund.

When I had an issue with my package not being

UNIQSO 回复2023-11-09

Hi, the ordered was delivered by your local post before Halloween but since you claimed it was stolen and prefer to get a refund, we have also refunded the order to you. Do check with your bank/card provider for the refund.

They took more than a month to get here

They took more than a month to get here I emailed them to get information they email me told not email them back that I had to get hold of someone else

UNIQSO 回复2023-11-01

Hi, we have mentioned in the product page of the processing time and the chosen standard shipping takes 15-25 working days to deliver after fulfillment thus the order was delivered in a timely manner. *Edit: Our exact reply was " your order is estimated to ship by this week. You will be notified for the tracking updates once shipped. Do reach out to us again if you did not receive the tracking updates by end of this week." We are sorry if this cause the misunderstanding but you have misinterpret our reply.

Shipping to Spain is impossible

Shipping to Spain is impossible, they charge you more than twice the value of the contact lenses and they do not ensure delivery, I have had to return the shipment

UNIQSO 回复2023-11-02

Kindly be informed that the local custom clearance process and import tax imposed is beyond our control. If you need assistance, please email [email protected] and we will be glad to assist.

Horrible shipping

Horrible shipping. First they input my address on wrong so my package was returned Had to pay shipping again And then I reordered and it wouldn't send to my physical address after they don't ship to PO Boxes Will not use this company again

UNIQSO 回复2023-10-27

We would like to clarify that the 1st and 2nd resend parcel had the correct address as confirmed by you on the shipping label. There was never any issue regarding PO box as you did not select express shipping. We advise you to contact with your local USPS and clarify with USPS the reason that they marked your address as addressee unknown.

Just not worth the money or time

Just not worth the money or time. The items took 3-4 weeks to arrive and part of it is missing, but I did give partial credit for missing items. The contact lenses simply don't look good nor did I expect them to have reduced pupil size! Why would anybody do that but because it was in small print, I am being forced to keep 3 pairs of contacts that I simply don't have any use for!

UNIQSO 回复2023-10-18

Hi, we would like to address to the few issues mentioned. 1st, we take 3-4 working days to process and standard shipping takes 15-25 working days to deliver as mentioned. 2nd, the partial order was shown delivered by your local post but since you mentioned you did not received it, we refunded the partial order to you. 3rd, there is a remark in the product description that says "Reduced size of the pupil area may block your view. You need mobility assistance to use this product. Use at your own risk. " The remark is not in a small print since it is the same font size as other lens specification listed.

Carries Dual Prescription!

If I could give 4.5 stars I would! I love Uniqso, the customer service is wonderful. And they have Dual prescription, and they are only the second place I’ve found that does! The point down is ONLY because for some reason their app doesn’t let you do dual prescription. And I wish every contact was available in dual prescription, but I’m just grateful they have any.

My order got lost

My order got lost and contacts were uncomfortable. Ordered from here before and was really good but very dissatisfied with most recent order

UNIQSO 回复2023-09-28

Hi, so did you end up receiving the contacts since you mentioned about the contacts being uncomfortable? If you need assistance, please email [email protected] and we will be glad to assist.

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