OK.one
企业入驻搜索写评价分类关于
简体中文English
电子与科技

Userlytics

商家已认领

102 条评价

4.2102 条评价
写评价

关于 Userlytics

数据更新
网站
userlytics.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
70 条评价
差评回复率
21%（3/14 条）
是 Userlytics 的所有者？ 免费认领此主页，验证后即可回复客户评价。
+1 888 809 0047[email protected]userlytics.com

商家自述

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

以上内容由商家自行提供，未经平台核实。

Userlytics靠谱吗？

Userlytics（userlytics.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑良好。76% 的评价为 4 星及以上，10% 为 1 星；商家回复了 21% 的差评；近 12 个月新增 70 条。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company, emphasizing overall reliability and satisfaction. Customers frequently praise the intuitive digital platform, noting that participating in testing projects and completing surveys is completely straightforward and genuinely enjoyable. Consumer feedback consistently highlights fast, dependable payments alongside professional communication, making it genuinely easy to earn extra money on the side. Some reviewers were not happy with the buggy screen recorder tool, which often caused technical difficulties during important testing tasks. People also mentioned that repetitive screening questions frequently led to unexpected rejections and frustrating delays before tests could even start properly.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

M.Abdullah Sabir Ali巴基斯坦 · 写过 2 条评价 · 体验于 2025-06-22 ·

Where Voices Become Value

Trustpilot isn’t just a review platform — it’s a mirror of the world’s experiences. In a noisy digital age, they’ve created a space where every genuine voice matters. I’ve found great businesses, avoided bad ones, and even had companies reach out to make things right — just because I shared honestly. Not perfect, but definitely powerful.

R
Ravi印度 · 写过 1 条评价 · 体验于 2025-03-29 ·

I just signed up and logged into the…

I just signed up and logged into the Userlytics platform. The interface looks clean and easy to navigate. So far, I haven't received any tests, so I can't comment on the actual testing experience yet. Looking forward to getting my first test and trying it out.

C
Carolina阿根廷 · 写过 2 条评价 · 体验于 2025-03-14 ·

I was recently screened for a test at…

I was recently screened for a test at Uselytics that would have to involve a child between 9-14 years old. I asked my daughter (13) if she was up for it. She was. We passed the screen and then she took the test. Around 12 minutes. The next day, I got the text rejected because (and I quote): "There is no child taking this test". I complained and this is the answer I got: "Please know that multiple team members, including the client, have reviewed the session, and the decision was based on the voice and tone of the participant, which indicated an older user." Apparently my kid was so much for this usually brain-rot Americans. Userlytics is not a reliable source, it wastes your time and prefers not to pay you. Do not reccomend.

Userlytics 回复2025-03-18

Thank you for your feedback. We understand how frustrating this situation must have been for you. After a thorough review, our team, including the client, determined that the session did not meet the test requirements. We strive to ensure fairness in all evaluations, but we regret any inconvenience this may have caused. If you have any further concerns, our support team is always available to assist.

Christine Schlack西班牙 · 写过 1 条评价 · 体验于 2025-03-13 ·

I've been using Userlytics as a client…

I've been using Userlytics as a client for almost two years now, and I believe it is a tool that still has a lot of room for improvement. In regular, non-specialized recruitment, I encounter profiles that are not truthful and do not meet the exact criteria we are looking for. The type of audience they have is very basic and not very useful when seeking profiles that are more specialized in various industries. Specialized recruitment yields better results. Overall, my experience has been better, but in the last recruitment effort, there was a noticeable lack of profiles. Despite notifying them 2 to 3 weeks in advance, they couldn't complete the sample size on the established timeline, and I also encountered fraudulent profiles. This feedback relates to the limitations of the tool itself and not to the work of the specialized recruitment team. I believe there is a lack of profile offerings in this service. I've experienced numerous recurring technical problems with the tool. It only improved when I started using the Zoom extension. The people, both in operations and in general, are very friendly, but it is clear they are overwhelmed by the limitations in recruitment and the technical issues of the tool. Honestly, I can only recommend this tool for user testing where there isn't a high level of specification needed for the type of participants. Otherwise, I would not recommend it at all.

Userlytics 回复2025-03-13

Hi Christine, We appreciate your honest feedback and understand your concerns. We’ve been actively working to improve both our recruitment processes and technical reliability, but we recognize there’s still more to do. Your input helps us refine our approach, and we’ll continue striving to enhance the experience. Thank you for sharing your thoughts. Best regards, Userlytics Team

Paris Ilaria意大利 · 写过 10 条评价 · 体验于 2025-02-24 ·

Good job opportunity. Seriously

Hi, I subscribed to many of this stuff, but userlytics Is the best for now. The job openings are not so many, but the surveys are really short and quite simple to carry out. The customer service Is helpful and really quick, responsive.

Userlytics 回复2025-03-13

Thank you for your kind words! We're thrilled to hear that you’re enjoying Userlytics and appreciate our customer service. We’re always working to provide more opportunities, and we appreciate your support!

Heather Slaughter-Haas美国 · 写过 4 条评价 · 体验于 2025-02-12 ·

I’m not going to lie

I’m not going to lie, Userlytics has made me feel appreciated and valued. The staff listened to my concerns about not being paid for a session, reviewed it and made sure I was compensated for the time and effort I put in. Overall, I’m happy with this company. However, the number of available jobs is often low, and it can be difficult to get in touch with customer service.

Userlytics 回复2025-02-13

Thank you so much for your kind words Heather!

Kibe Fyi加拿大 · 写过 1 条评价 · 体验于 2025-02-01 ·

Bad bad bad

Bad bad bad. Didnt give money for the review. No proper instructions. I finished the review early, they didn't give money, said that you cannot finish before time ( no proper instructions of that prior to review). They are scam.

Userlytics 回复2025-02-13

Hi Kibe, we're so sorry you had this experience with us. Thank you for alerting us to the issue with our test invites. Can you send an email to [email protected] with the username and email address you use on Userlytics so that we can look into this? Thank you!

大家还看了

UserTesting4.5
Prolific
Respondent
uTest
User Interviews
Dataannotation
OneForma
Outlier