Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast shipping times, great product variety, and affordable prices available on the website. Many people find ordering simple and note that items arrive well-packaged and in working order, making purchases convenient. Shoppers frequently highlight helpful service when things go smoothly and praise the overall value offered.
However, some customers also noted significant delays with shipping and issues with orders taking weeks to arrive without proper tracking updates. Others experienced poor communication from customer support when trying to resolve missing or incorrect items, leading to deep frustration. A few reviewers also mentioned receiving unhelpful replies or feeling ignored when asking for refunds.
I tried to place an order got charged but no order .
I tried to place an order, and although it charged my card, the screen displayed a message saying "Payment Failed." How is this possible? You charged my card, but I can't complete my order. I want my money back—this is unacceptable. I will not attempt to order again because I am concerned that it might charge my card again while still showing an "Order Failure" message. I’m tried to contact company but nobody seems to ansvering . The order number is 300033771, and the message says "Payment Failed!" This situation feels like a joke. My bank said contact mechant, so they revert payment , but merchant saying they will not do anyting about it. so i will be filing a chargeback . Avoid it.
vapesourcing.uk 回复2024-10-23
Dear Rasa
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Customer service is a total joke and a complete waste of time, plenty of other companies based in the UK are doing a far better job with similar deals. Can't be bothered to go into detail but will not be attempting to buy from here again, and neither will the people I recommended.
vapesourcing.uk 回复2024-08-26
Dear Martin
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Quick delivery, excalty what I ordered I see how long 25,000 puffs last?
vapesourcing.uk 回复2024-08-26
Dear Leon
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Dear YR
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
I spent over £100, I’ve been waiting well over 3 weeks and still no delivery update what so ever! Apparently it was ready to be shipped 10 days ago and still nothing! I have tried to contact and send emails several times only to be answered very abruptly from which can only be described as sounding like an automatic bot reply! Highly unlikely I’d use this site again or recommend to others, if not received this week maximum I will be opening a payment dispute with the company for a full refund.
vapesourcing.uk 回复2024-08-26
Dear James
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
ADDED UPDATE AFTER EMAILING... OUTCOME OF SENDING PROOF VIDEOS, SERIAL/BATCH NUMBERS.. GOT A REPLY SAYING THEY WILL GIVE FEEDBACK TO THE SUPPLIER.. STILL NO MENTION OF ANY REPLACEMENTS, NOT EVEN A SORRY, WE TOOK YOUR MONEY AND SOLD YOU DUD VAPES😤Out of my order over half of the vapes I brought didn't work, leaking, not charging, auto firing, I contacted them they asked me provided videos, and shipping label, I sent videos to them, the said they couldn't see from the videos, you can hear vapes auto firing etc, I've been a customer for a while, n that's the customer service you get
vapesourcing.uk 回复2024-08-26
Dear Shell
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
This company is a scam. They took my money from my bank account and then when I contacted them they said that it was payment failed on their part. They don’t even try to help you, they just said to open a bank dispute. So, my money just disappeared? Out of my bank account? Avoid this company.
vapesourcing.uk 回复2024-10-23
Dear consumer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
If I could I would give 0 star.Second time I placed an ordered.They took the money from my side but failed on theirs.Customer service is jokes.Dont be sending me message tk contact you.Its all a lie look at the reviews
vapesourcing.uk 回复2024-10-23
Dear Az
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Dear John
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
still not had a replacement they are robbers scammers keep away from them
vapesourcing.uk 回复2024-07-15
Dear Ian
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
recevied faulty mod still trying to get a replacement feel ripped off
vapesourcing.uk 回复2024-07-15
Dear Ian
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Good flavours but definitely not 15k puffs all lasted max 3 days
vapesourcing.uk 回复2024-06-17
Dear Tahir
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Its was good experience but it has not 10k puffs overall it lasted over 8 days
vapesourcing.uk 回复2024-06-17
Dear MR
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Ordered Friday arrived Wednesday.
They do 7 days a week delivery but wasn’t clear that the Free Delivery took 5 days.
vapesourcing.uk 回复2024-06-11
Thank you so much for taking the time to leave us a review!
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Good products slow delivery
The last 2 orders I placed took 13 working days and 9 working days to arrive. I contacted the company and they sent me a copy of the tracking info, no apology, no explanation. The customer service is appalling but the vapes are very nice.
vapesourcing.uk 回复2024-05-20
Dear Tania
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Choose my vapes online, doesn’t say on the website about nicotine content, I got them and the packing says 0 nicotine.
vapesourcing.uk 回复2024-05-20
Thank you so much for taking the time to leave us a review!
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Dear Sinclair
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Great vapes great taste just don't no when there done.
vapesourcing.uk 回复2024-05-06
Dear June
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
They sent the wrong item and the simply refused to recognise it as the wrong item. Refused refund or replacement. Avoid this company at all costs, there are far more reliable and trusted companies around to purchase from.
vapesourcing.uk 回复2024-04-08
Dear Ryan
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
give bad vapes out dont work and worm there way out so not to replace them scammers
vapesourcing.uk 回复2024-04-08
Dear Reno
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
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