Most reviewers were let down by their experience overall. Customers frequently complained that the items received were of extremely poor quality, made of cheap fabric, and looked entirely different from the online promotional pictures and descriptions. Many reviewers mentioned that the merchandise did not match the brand expectations, leading to significant disappointment upon delivery.
However, some customers also noted that the sizing was completely incorrect, with items running either way too small or excessively large. People were additionally very frustrated because the business consistently refused to provide proper refunds or valid return addresses for the faulty goods.
I ordered two quilted table runners from this company. What I received was not quilted and very poor quality. One of the table runners was so blurry that it was hard to tell what it was supposed to be a picture of. When I contacted the company and sent photos as requested they said the quality is fine and that I should donate them and they would give me 15% off a new item. Problem is I would never order from this company again. They said to return the item I would have to pay shipping which would cost $20 and would take a month for them to receive them. I told them I wanted to return them and asked for the address to return them to (which has not been provided yet).
Identity theft. This outfit brazenly claims its association with a larger well-known brand. Doesn’t even try to disguise its hijacking. I wouldn’t even try to order from such a sleazy operation.
I bought the purple stand up collar applique shirt. When I received it, first hint of deception, no info on how to return. It was a thick polyester mix fabric with the pattern printed on it. NOTHING, like the item pictured. Purely misleading and sale of fake merchandise. It was so ugly and disgusting I threw it away. Could find no way to return it.
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